Customer Support Jobs at Corpay with Visa Sponsorship
Corpay hires for Customer Support roles across its payments and financial services operations, with a track record of sponsoring work visas for qualified candidates in this function. If you're on F-1 OPT, CPT, or holding H-1B or TN status, Corpay is worth targeting in your search.
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Get Access To All JobsINTRODUCTION
Corpay is currently looking to hire a Merchant Certification Analyst within our SVS division. This position is based out of Louisville, KY. In this role, you will provide support for new and existing client and/or the clients' vendors, through all phases of technical readiness, and aid and assist clients in the preparation for testing and certification. This includes maintaining testing logs and scripts, database configuration and acting as the lead on resolving technical issues for and with clients' and their vendors when integrating with our authorization server.
HOW WE WORK
As a Merchant Certification Analyst you will be expected to work out of our Louisville office location. Corpay will set you up for success by providing:
- Company-issued equipment
- Assigned workspace in our Louisville office
- Formal, hands-on training
ROLE RESPONSIBILITIES
The responsibilities of the role will include:
- Maintaining the certification environment and provide both internal and external clients with technical support. Make decisions regarding the set up and technical support of new and existing clients.
- Maintaining support logs and supporting administrative functions such as bin range setup and allocation.
- Generating test card orders and fulfill test card orders in-house when applicable.
- Configuring database for new and existing clients’ setup, monitor support inbox to answer client questions or help in troubleshooting issues.
- Assuming lead role in testing clients’ end to end. Ensure the online and/or batch stream in a controlled environment, mirroring production controls and procedures.
- Serving as the overall technical consultant for clients seeking to install, upgrade, or change their online authorization interfaces and/or batch file-based processes.
- Recommending program improvements or corrections to programmers. Supports the client and/or the clients' vendors managing all test requirements ensuring clients' applications interfacing with our servers are production-ready, error free, and in compliance with processing standards and technical requirements prior to production installation.
- Providing support to providers (switches, POS vendors and integrators) and assistance for POS problems.
BASIC QUALIFICATIONS
- Associate’s degree in Computer Science or Business Administration is required; 3 to 5 years related experience; or equivalent combination of education and experience.
- This position requires a basic understanding of online message layering, TCP/IP, SSL or HTTPS protocols, an understanding of networking components, and FTP process. Experience with mainframe systems.
- Must possess clear understanding of client server relationships and ability to apply knowledge of the entire gift card authorization process, including card production, batch jobs, and other system interfaces. Knowledge of SQL, Restful Webservices ISO8583, SOAP based webservices, HP Nonstop and Unix systems, basic data communications, and an understanding of logical mapping and message flow.
- Must possess attention to detail, strong communication skills, problem solving skills, and a thorough knowledge of all products, services and functionality.
- Troubleshooting skills to research errors in the clients’ incoming messages as well as database inconsistencies.
- In-depth knowledge of MS Word, MS Excel, MS Outlook.
- Multi-lingual would be a plus.
BENEFITS & PERKS
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
INTRODUCTION
Corpay is currently looking to hire a Merchant Certification Analyst within our SVS division. This position is based out of Louisville, KY. In this role, you will provide support for new and existing client and/or the clients' vendors, through all phases of technical readiness, and aid and assist clients in the preparation for testing and certification. This includes maintaining testing logs and scripts, database configuration and acting as the lead on resolving technical issues for and with clients' and their vendors when integrating with our authorization server.
HOW WE WORK
As a Merchant Certification Analyst you will be expected to work out of our Louisville office location. Corpay will set you up for success by providing:
- Company-issued equipment
- Assigned workspace in our Louisville office
- Formal, hands-on training
ROLE RESPONSIBILITIES
The responsibilities of the role will include:
- Maintaining the certification environment and provide both internal and external clients with technical support. Make decisions regarding the set up and technical support of new and existing clients.
- Maintaining support logs and supporting administrative functions such as bin range setup and allocation.
- Generating test card orders and fulfill test card orders in-house when applicable.
- Configuring database for new and existing clients’ setup, monitor support inbox to answer client questions or help in troubleshooting issues.
- Assuming lead role in testing clients’ end to end. Ensure the online and/or batch stream in a controlled environment, mirroring production controls and procedures.
- Serving as the overall technical consultant for clients seeking to install, upgrade, or change their online authorization interfaces and/or batch file-based processes.
- Recommending program improvements or corrections to programmers. Supports the client and/or the clients' vendors managing all test requirements ensuring clients' applications interfacing with our servers are production-ready, error free, and in compliance with processing standards and technical requirements prior to production installation.
- Providing support to providers (switches, POS vendors and integrators) and assistance for POS problems.
BASIC QUALIFICATIONS
- Associate’s degree in Computer Science or Business Administration is required; 3 to 5 years related experience; or equivalent combination of education and experience.
- This position requires a basic understanding of online message layering, TCP/IP, SSL or HTTPS protocols, an understanding of networking components, and FTP process. Experience with mainframe systems.
- Must possess clear understanding of client server relationships and ability to apply knowledge of the entire gift card authorization process, including card production, batch jobs, and other system interfaces. Knowledge of SQL, Restful Webservices ISO8583, SOAP based webservices, HP Nonstop and Unix systems, basic data communications, and an understanding of logical mapping and message flow.
- Must possess attention to detail, strong communication skills, problem solving skills, and a thorough knowledge of all products, services and functionality.
- Troubleshooting skills to research errors in the clients’ incoming messages as well as database inconsistencies.
- In-depth knowledge of MS Word, MS Excel, MS Outlook.
- Multi-lingual would be a plus.
BENEFITS & PERKS
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
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Get Access To All JobsTips for Finding Customer Support Jobs at Corpay Jobs
Frame your financial services terminology upfront
Corpay operates in B2B payments and corporate expense management. Tailor your resume to reflect fluency in financial services language, such as payment processing, reconciliation support, and client escalation workflows, before your application ever reaches a recruiter.
Clarify your OPT authorization window early
If you're on F-1 OPT, confirm your authorized work start date and STEM extension eligibility before interviews. Corpay's HR teams need to verify E-Verify compliance, so having your EAD in hand and your I-20 OPT endorsement ready removes friction from their side.
Target Corpay's enterprise client-facing support openings
Corpay's Customer Support hiring tends to cluster around roles supporting corporate clients rather than retail consumers. Focus your search on positions referencing account management, implementation support, or enterprise client success, where specialized knowledge strengthens a sponsorship business case.
Understand the H-1B petition timeline relative to your offer
H-1B cap-subject petitions must be filed by April 1 for an October 1 start. If Corpay extends an offer outside that window, discuss bridge options through your existing status or a cap-exempt filing if applicable, so neither side is caught off-guard by USCIS deadlines.
Align your degree field with the specialty occupation standard
USCIS evaluates whether Customer Support roles at financial companies meet the specialty occupation threshold. A degree in finance, business administration, information systems, or a related field strengthens that case considerably compared to an unrelated discipline.
Use Migrate Mate to surface Corpay's active openings
Corpay posts Customer Support roles across multiple locations and business units. Use Migrate Mate to filter specifically for Corpay positions that accommodate your visa type, so you're applying to roles where sponsorship is already part of the hiring conversation.
Customer Support at Corpay jobs are hiring across the US. Find yours.
Find Customer Support at Corpay JobsFrequently Asked Questions
Does Corpay sponsor H-1B visas for Customer Support roles?
Yes, Corpay has a documented history of sponsoring H-1B visas for roles across its operations, including Customer Support functions tied to its payments and financial services business. Sponsorship is most common for positions requiring specialized knowledge, so highlighting relevant financial services experience or a degree in a related field improves your candidacy for a sponsored role.
Which visa types are commonly used for Customer Support positions at Corpay?
Corpay has sponsored candidates under H-1B, F-1 OPT, F-1 CPT, and TN visa categories for Customer Support roles. F-1 OPT and CPT are common entry points for recent graduates, while H-1B sponsorship is typically pursued for longer-term hires. TN status applies to Canadian and Mexican nationals in qualifying professional categories under the USMCA.
What qualifications or experience does Corpay expect for Customer Support roles?
Corpay's Customer Support positions generally favor candidates with experience in financial services, B2B client management, or payment processing environments. Strong communication skills, comfort with enterprise software platforms, and familiarity with reconciliation or account management workflows are recurring themes across their job postings. A degree in business, finance, or information systems supports both the role requirements and any H-1B specialty occupation analysis.
How do I apply for Customer Support jobs at Corpay?
Applications go through Corpay's careers portal, where roles are listed by location and business unit. Before applying, confirm that the posting aligns with your current visa status or the sponsorship type you need. Migrate Mate lets you browse Corpay's open Customer Support positions filtered by visa compatibility, which saves time identifying the right opportunities before you submit an application.
How do I time my job search at Corpay around H-1B filing deadlines?
The H-1B cap registration window opens in March, with petitions filed by April 1 for an October 1 employment start. If you're targeting Corpay and need cap-subject H-1B sponsorship, aim to have an offer finalized by February or early March. Starting conversations with Corpay recruiters in the fall or winter before a cap season gives both sides enough runway to move through the process without rushing the USCIS filing timeline.
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