Thrive E-3 Visa Sponsorship Jobs USA
Therapy Brands Thrive operates in the healthcare technology and software space, sponsoring E-3 visas for Australian professionals in technical and product-focused roles. While not among the highest-volume E-3 sponsors, the company has an active sponsorship program suited to skilled candidates in software and health-tech.
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Get Access To All JobsAbout us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Location: Phoenix, AZ (onsite Monday-Friday)
Primary Responsibilities:
- Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively
- Provides one-on-one end-user problem resolution for client (PC) software and connectivity
- Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely
- Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems
- Assist Onsite POCs with documentation and IT strategy in conjunction with remote team
- Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements
- Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed
- Work with internal and client project teams to assist client with onboarding of new offices
- Acts as remote hands for engineering staff onsite as needed
- Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles
- Provides assistance to Tier 2-3 staff with problem research and documentation
Have the Ability to:
Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times.
Knowledge of:
Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure.
Minimum Qualifications:
Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities.
Experience:
- 5+ years providing end-user support for current PC desktop and application software
- 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment
- 2+ years providing support for an enterprise level userbase in either the legal or financial services industry
- Experience with IT onboardings of new clients or facilities is a plus
Special Requirements:
- Must be able to sit for prolonged periods of time in front of a computer
- Must be willing to travel to satellite and new offices up to 25% of the time
- Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking
- Must have excellent written and oral communication skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
About us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Location: Phoenix, AZ (onsite Monday-Friday)
Primary Responsibilities:
- Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively
- Provides one-on-one end-user problem resolution for client (PC) software and connectivity
- Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely
- Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems
- Assist Onsite POCs with documentation and IT strategy in conjunction with remote team
- Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements
- Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed
- Work with internal and client project teams to assist client with onboarding of new offices
- Acts as remote hands for engineering staff onsite as needed
- Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles
- Provides assistance to Tier 2-3 staff with problem research and documentation
Have the Ability to:
Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times.
Knowledge of:
Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure.
Minimum Qualifications:
Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities.
Experience:
- 5+ years providing end-user support for current PC desktop and application software
- 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment
- 2+ years providing support for an enterprise level userbase in either the legal or financial services industry
- Experience with IT onboardings of new clients or facilities is a plus
Special Requirements:
- Must be able to sit for prolonged periods of time in front of a computer
- Must be willing to travel to satellite and new offices up to 25% of the time
- Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking
- Must have excellent written and oral communication skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Get Access To All JobsTips for Finding Thrive E-3 Visa Sponsorship Jobs USA
Align your degree to software roles
E-3 requires your degree field to directly match your job title. For Therapy Brands Thrive's technology roles, a degree in computer science, software engineering, or information systems strengthens your specialty occupation case far more than a general business qualification.
Research prevailing wage before negotiating
Before your offer conversation, look up your target role's wage level using OFLC Wage Search. Therapy Brands Thrive's LCA must certify your salary meets the prevailing wage for your location and occupation code, so entering negotiations informed protects both parties.
Target product and engineering teams directly
Health-tech software companies like Therapy Brands Thrive typically concentrate E-3 hires in product management, software development, and data engineering. Applying directly to these teams, rather than through generalist pipelines, reaches the hiring managers most familiar with E-3 sponsorship requirements.
Confirm LCA filing before your consulate appointment
Your consular officer will expect a certified LCA at the interview. Verify with Therapy Brands Thrive's HR or legal team that DOL has certified the LCA before you book your appointment date to avoid delays from a last-minute filing gap.
Use Migrate Mate to prepare your E-3 filing package
Once Therapy Brands Thrive extends an offer, use Migrate Mate to handle your E-3 application documents. The platform pairs you with a dedicated visa expert who manages the filing at a flat fee, reducing back-and-forth with the employer's legal team.
Verify your role qualifies using O*NET
Not every software role at a health-tech company clears the specialty occupation threshold automatically. Cross-check your job title and duties against O*NET to confirm the position consistently requires a relevant bachelor's degree before Therapy Brands Thrive initiates the LCA with DOL.
Thrive E-3 Visa Sponsorship: Frequently Asked Questions
Does Therapy Brands Thrive sponsor E-3 visas?
Yes, Therapy Brands Thrive sponsors E-3 visas for qualified Australian professionals. The company has filed E-3 Labor Condition Applications through DOL for roles in its technology and software divisions. Sponsorship is tied to specific open positions, so you'll need an active job offer before the process begins.
Which roles and departments at Therapy Brands Thrive typically receive E-3 sponsorship?
E-3 sponsorship at Therapy Brands Thrive is concentrated in technical and product roles, including software engineering, product management, and data-focused positions. These roles align well with the specialty occupation standard because they consistently require a relevant bachelor's degree in a specific field such as computer science or software engineering.
How do I navigate the E-3 application process at Therapy Brands Thrive?
After receiving an offer, Therapy Brands Thrive's HR or immigration counsel files a Labor Condition Application with DOL. Once DOL certifies the LCA, you complete the DS-160 online, pay the consular fee, and attend an interview at a U.S. consulate in Australia. USCIS is not involved in consular E-3 applications. Migrate Mate can manage your end of the document preparation.
How long does the E-3 sponsorship process take at Therapy Brands Thrive?
The DOL LCA certification typically takes around seven business days. After that, your timeline depends on consulate appointment availability in Sydney, Melbourne, or Perth, which can range from a few weeks to several months depending on demand. Building buffer time into your start date conversation with Therapy Brands Thrive is practical planning, not overly cautious.
What practical steps should I take before applying for E-3 roles at Therapy Brands Thrive?
Confirm your degree field directly supports the role you're targeting, since E-3 requires a specialty occupation match. Use O*NET to verify the position's education requirements and OFLC Wage Search to understand prevailing wage levels for your location. These steps let you enter offer negotiations and sponsorship conversations with Therapy Brands Thrive's hiring team already prepared.
What is the prevailing wage for E-3 sponsorship at Therapy Brands Thrive?
E-3 employers must pay at least the prevailing wage, determined when they file a Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, ensuring Australian hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.