athenahealth Green Card Visa Sponsorship Jobs USA
athenahealth is a consistent Green Card sponsor in the healthcare technology space, regularly supporting employees through permanent residency pathways in software engineering, data, product, and clinical informatics roles. For international professionals in health IT, it's one of the stronger sponsorship options in the sector.
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Customer Success Manager
Position Summary
Help healthcare organizations achieve better outcomes by maximizing the value of athenahealth solutions. The Customer Success Manager (CSM) is responsible for post-sale success, including driving customer satisfaction, product adoption, retention, and growth across a portfolio of accounts. This role partners closely with customer stakeholders and internal teams to deliver measurable business impact. This position is based in the United States (remote or hybrid, depending on location) and reports to a Customer Success leadership role.
About the Team
The Customer Success team focuses on helping healthcare organizations realize the full value of athenahealth’s products and services. The team partners with practice leaders, providers, and operational stakeholders to align solutions with business goals and improve performance outcomes. Team members collaborate closely with cross-functional partners across product, sales, onboarding, and support. The team plays a key role in driving long-term customer outcomes and strengthening the customer relationship.
Essential Job Responsibilities
- Manage a portfolio of Small Group and Group customers, supporting their success and growth on the athenahealth platform
- Build and manage relationships with assigned customers to understand business goals and drive successful outcomes
- Develop and maintain success plans aligned with customer priorities and performance objectives
- Partner with internal teams (e.g., product, training, support) to ensure customers achieve value from athenahealth solutions
- Conduct regular performance reviews with customer stakeholders to track progress and identify opportunities for improvement
- Monitor customer performance using benchmarks and data insights, recommending workflow or configuration improvements
- Maintain consistent communication with customers to address questions, updates, and ongoing initiatives
- Identify risks to customer satisfaction or retention and implement mitigation strategies in collaboration with internal teams
- Support product adoption and readiness for new features and enhancements
- Partner with account teams to identify opportunities for growth and expansion
- Familiarity with AI-enabled productivity tools, automation platforms, or data-driven customer engagement models
- Travel up to 20% annually as needed to support customer engagements
Additional Job Responsibilities
- Facilitate connections between customers and athenahealth resources, including support, advisory services, and product teams
- Provide visibility into product updates and roadmap enhancements
- Support customer participation in feedback programs and community initiatives
- Demonstrate understanding of healthcare industry trends and their impact on customer operations
- Coordinate cross-functional efforts to resolve customer challenges and improve outcomes
- Document customer interactions, plans, and progress in internal systems
- Contribute to process improvements to enhance the customer experience
Expected Education & Experience
- Bachelor’s degree or equivalent experience
- 3–5 years of experience in customer success, client services, healthcare operations, or a related field
- Experience working with healthcare systems, revenue cycle management (RCM), or electronic medical records (EMR) preferred
- Demonstrated ability to manage multiple customer relationships simultaneously
- Experience communicating with and influencing stakeholders at multiple levels, including leadership
- Ability to analyze data and translate insights into actionable recommendations
- Experience working cross-functionally in a collaborative environment
- Familiarity with healthcare specialties (e.g., primary care, behavioral health, orthopedics) preferred
- Strong organizational skills with the ability to prioritize and manage competing demands
- Comfort working in a dynamic environment with changing priorities
Expected Compensation
$71,000 - $121,000* The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Customer Success Manager
Position Summary
Help healthcare organizations achieve better outcomes by maximizing the value of athenahealth solutions. The Customer Success Manager (CSM) is responsible for post-sale success, including driving customer satisfaction, product adoption, retention, and growth across a portfolio of accounts. This role partners closely with customer stakeholders and internal teams to deliver measurable business impact. This position is based in the United States (remote or hybrid, depending on location) and reports to a Customer Success leadership role.
About the Team
The Customer Success team focuses on helping healthcare organizations realize the full value of athenahealth’s products and services. The team partners with practice leaders, providers, and operational stakeholders to align solutions with business goals and improve performance outcomes. Team members collaborate closely with cross-functional partners across product, sales, onboarding, and support. The team plays a key role in driving long-term customer outcomes and strengthening the customer relationship.
Essential Job Responsibilities
- Manage a portfolio of Small Group and Group customers, supporting their success and growth on the athenahealth platform
- Build and manage relationships with assigned customers to understand business goals and drive successful outcomes
- Develop and maintain success plans aligned with customer priorities and performance objectives
- Partner with internal teams (e.g., product, training, support) to ensure customers achieve value from athenahealth solutions
- Conduct regular performance reviews with customer stakeholders to track progress and identify opportunities for improvement
- Monitor customer performance using benchmarks and data insights, recommending workflow or configuration improvements
- Maintain consistent communication with customers to address questions, updates, and ongoing initiatives
- Identify risks to customer satisfaction or retention and implement mitigation strategies in collaboration with internal teams
- Support product adoption and readiness for new features and enhancements
- Partner with account teams to identify opportunities for growth and expansion
- Familiarity with AI-enabled productivity tools, automation platforms, or data-driven customer engagement models
- Travel up to 20% annually as needed to support customer engagements
Additional Job Responsibilities
- Facilitate connections between customers and athenahealth resources, including support, advisory services, and product teams
- Provide visibility into product updates and roadmap enhancements
- Support customer participation in feedback programs and community initiatives
- Demonstrate understanding of healthcare industry trends and their impact on customer operations
- Coordinate cross-functional efforts to resolve customer challenges and improve outcomes
- Document customer interactions, plans, and progress in internal systems
- Contribute to process improvements to enhance the customer experience
Expected Education & Experience
- Bachelor’s degree or equivalent experience
- 3–5 years of experience in customer success, client services, healthcare operations, or a related field
- Experience working with healthcare systems, revenue cycle management (RCM), or electronic medical records (EMR) preferred
- Demonstrated ability to manage multiple customer relationships simultaneously
- Experience communicating with and influencing stakeholders at multiple levels, including leadership
- Ability to analyze data and translate insights into actionable recommendations
- Experience working cross-functionally in a collaborative environment
- Familiarity with healthcare specialties (e.g., primary care, behavioral health, orthopedics) preferred
- Strong organizational skills with the ability to prioritize and manage competing demands
- Comfort working in a dynamic environment with changing priorities
Expected Compensation
$71,000 - $121,000* The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Job Roles at athenahealth
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Get Access To All JobsTips for Finding athenahealth Green Card Jobs
Target engineering and product roles
athenahealth's Green Card sponsorship activity is concentrated in software engineering, data science, and product management. These teams drive the company's core healthcare platform, making them the most reliable entry points for permanent residency support.
Start the conversation early
Green Card timelines are long, and athenahealth's immigration team typically initiates the process only after you've established yourself in the role. Raise your sponsorship goals during the offer stage so expectations are aligned from day one.
Understand the PERM process before you interview
Most athenahealth Green Card filings go through PERM labor certification before the I-140 petition. Knowing how PERM works, including the employer's role in advertising and documentation, helps you ask informed questions during hiring.
Look for roles with a clear specialty occupation match
Roles with a strong degree-to-job alignment, such as software engineer or data analyst positions requiring a specific technical background, tend to move through Green Card sponsorship more smoothly at technology and software companies like athenahealth.
Use Migrate Mate to verify sponsorship history
Not every open role at athenahealth will lead to Green Card sponsorship. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and focus your applications on positions where permanent residency support is most likely.
Maintain strong performance ahead of the I-140 filing
athenahealth's decision to advance an employee through the Green Card process is performance-dependent. Demonstrating consistent impact in your role before the I-140 petition stage strengthens your internal case for sponsorship approval.
athenahealth Green Card Visa Sponsorship: Frequently Asked Questions
Does athenahealth sponsor Green Card visas?
Yes, athenahealth sponsors Green Card visas for qualifying employees. The company primarily supports sponsorship for roles in software engineering, data, and product functions that align with its healthcare technology platform. Sponsorship is typically initiated after an employee has been with the company for a period and demonstrated strong performance in their role.
Which roles and departments at athenahealth are most likely to receive Green Card sponsorship?
Green Card sponsorship at athenahealth is most common in technical and product-focused departments, including software engineering, data science, cloud infrastructure, and clinical informatics. Roles that require a specific degree in a technical field tend to qualify most readily under the EB-2 or EB-3 employment-based categories that athenahealth typically uses.
How do I navigate the Green Card application process at athenahealth?
athenahealth works with outside immigration counsel to manage Green Card filings on behalf of sponsored employees. The process typically follows three stages: PERM labor certification filed with the Department of Labor, followed by an I-140 immigrant petition with USCIS, and finally adjustment of status or consular processing. Your role is primarily to provide documentation and respond promptly to attorney requests.
How long does the Green Card process take at athenahealth?
Timeline depends heavily on your country of birth and the visa category used. For applicants born outside of India or China, the process from PERM to Green Card approval can take two to four years under EB-2 or EB-3. For Indian-born applicants, priority date backlogs can extend the wait significantly longer. athenahealth's immigration attorneys can give you a more precise estimate based on your situation.
How do I find Green Card jobs at athenahealth that are open to sponsorship?
athenahealth posts open roles on its careers page, but listings don't always specify whether Green Card sponsorship is available for a given position. Migrate Mate makes it easier by surfacing athenahealth roles tied to verified sponsorship history, so you can focus on opportunities where permanent residency support is a realistic outcome rather than guessing from the job description alone.
What is the prevailing wage for Green Card sponsorship at athenahealth?
Employers sponsoring a Green Card through the PERM labor certification process must pay at least the prevailing wage for the role. The Department of Labor determines this rate based on the specific job title, location, and experience level. The prevailing wage is locked in during the PERM filing and applies through the entire Green Card process. You can look up current rates using the DOL's OFLC Wage Search tool.