Dentsply Sirona H-1B Visa Sponsorship Jobs USA
Dentsply Sirona sponsors H-1B visas for skilled professionals in engineering, research, regulatory affairs, and clinical roles. As one of the largest dental technology companies globally, it has an established sponsorship track record and is a realistic target for international candidates in the medical devices space.
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Get Access To All JobsRequistion ID: 82896
Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1,000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds’ leading manufacturers of intermittent urinary catheters, with LoFric® as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world’s most advanced irrigation system, Navina™, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint.
The company, with headquarters in Mölndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds´ largest manufacturer of professional dental technologies. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.
Job Summary:
The Director of Direct‑to‑Patient (DME) Operations provides strategic leadership and end-to-end operational oversight for Wellspect’s Durable Medical Equipment (DME) service delivery model. This role owns the complete patient service lifecycle—from referral intake, eligibility and benefits verification, and clinical documentation collection through order management, fulfilment, patient onboarding, and ongoing service delivery.
This leader ensures high-quality, compliant, and patient‑centred operations that fully adhere to CMS DMEPOS Quality Standards, payer policies, accreditation requirements, and federal/state regulatory frameworks. The Director builds scalable operational infrastructure, optimizes workflows, and leverages technology to enable growth, efficiency, and service excellence.
Through strong cross-functional collaboration with clinical teams, compliance, sales, finance, revenue cycle, technology, and external manufacturer partners, the Director ensures operations are aligned to strategic business objectives while consistently delivering an exceptional experience for patients, providers, and partners.
Key Responsibilities:
Strategy & Operating Model
- Define and execute a multi-year operating strategy for Direct-to-Patient DME, aligned to growth, patient experience, cost-to-serve, and compliance objectives.
- Design scalable organizational structure, capacity models, and cross-functional workflows; establish governance and review rhythms (MBRs/QBRs).
- Build KPI dashboards and targets for intake SLAs, conversion, cycle time, clean-claim rate, denial/appeal rates, aging/backlog, fulfillment OTIF, patient NPS/CSAT, complaint rates, and cost-to-serve.
Intake, Onboarding & Referral Management
- Oversee day-to-day referral intake, eligibility checks, documentation collection, and physician/patient outreach; ensure service levels adjust to fluctuating volumes.
- Standardize and continuously improve scripts, templates, and documentation checklists to accelerate time-to-setup and reduce rework.
- Partner with manufacturer/referral partners to maintain and grow referral volume; resolve escalations promptly and professionally.
Order-to-Cash, Fulfilment & Service
- Oversee order management, picking/packing/shipping (or 3PL), delivery confirmation, and patient onboarding/training steps; ensure accurate HCPCS coding and product substitutions per policy.
- Drive proactive issue management across backorders, substitutions, RMAs/returns, and recalls; ensure warranty and service obligations are met.
- Improve first-contact resolution, response times, and quality in Customer Service; implement Voice of Customer programs and closed-loop feedback.
Compliance, Accreditation & Audit Readiness
- Ensure continuous compliance with CMS DMEPOS Quality Standards and supplier standards; always maintain survey-ready documentation.
- Lead accreditation readiness and annual surveys with CMS-approved AOs (e.g., ACHC/CHAP/HQAA) and respond to payer audits and CMS reviews.
- Own policy/procedure governance, training, and internal audit cadence across intake, product safety, documentation, and information management.
Technology, Data & Automation
- Partner with Technology to digitize workflows (e.g., e-intake, e-signature, automated eligibility/document requests), integrate systems, and enable reliable data flows for reporting.
- Deploy automation and rules engines to reduce manual touches and error rates (e.g., document validation, payer routing, status notifications).
- Leverage CRM (e.g., Salesforce) and DME platforms (e.g., Brightree or equivalent) to improve visibility, accountability, and productivity.
People Leadership
- Lead and develop managers and supervisors; hire, coach, and performance-manage teams to high standards of service, compliance, and accountability.
- Foster a culture of servant leadership, continuous improvement, and patient-centered decision making.
- Provide clear goals, training roadmaps, and career progression; recognize and reward impact.
Financial & Operating Performance
- Own operating budgets, staffing plans, and vendor contracts; manage to productivity, cost-per-order, and quality targets.
- Analyze daily/weekly KPIs and revenue attainment; implement corrective actions when performance drifts from targets.
- Prepare content for monthly business reviews and manufacturer presentations; communicate insights and action plans succinctly.
Education Requirements:
- Bachelor’s degree required (Business, Healthcare Administration, or related field).
- Master’s degree preferred.
Experience Requirements:
- 10+ years of healthcare operations experience, including 5+ years leading DME, patient services, or similar regulated service environments.
- Experience building and scaling high-volume intake, documentation, order management, or fulfillment operations.
- Proven success managing operations under strict regulatory and payer requirements.
- Familiarity with revenue cycle workflows, reimbursement, and payer audits for DME.
- Demonstrated leadership in process improvement, operational analytics, and technology-enabled transformation.
Skills and Competencies:
Operational Expertise
- Deep knowledge of DME operations, patient support workflows, reimbursement, and healthcare service delivery.
- Mastery of process design, workflow optimization, and operational analytics.
Regulatory & Compliance
- Strong understanding of CMS DMEPOS Quality Standards, accreditation requirements, payer documentation policies, and audit readiness.
Leadership & People Development
- Proven ability to build, coach, and inspire multi-functional operational teams.
- Strong change leadership, communication, and stakeholder management skills.
Technology & Data Skills
- Proficiency with CRM and DME platforms; comfort with automation and data-driven decision making.
- Ability to partner with technology teams to drive digital transformation.
Key Performance Measures:
- Referral-to-order conversion and cycle time; on-time patient setup; OTIF fulfillment.
- Clean-claim/first-pass yield; denial rate and appeal win rate; DSO improvement on DME claims.
- Accreditation/audit outcomes with zero critical findings; documentation completeness and training compliance.
- Patient/provider NPS/CSAT; complaint rate; manufacturer partner satisfaction and referral growth.
- Productivity per FTE; cost-to-serve; automation-driven reduction in manual touches.
Equal Opportunity Employer:
Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.
Eligibility: All successful applicants must be eligible to work in the country the position is based.
Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com.
Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.
Notice on Fraudulent Job Offers: Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com.
Requistion ID: 82896
Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1,000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds’ leading manufacturers of intermittent urinary catheters, with LoFric® as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world’s most advanced irrigation system, Navina™, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint.
The company, with headquarters in Mölndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds´ largest manufacturer of professional dental technologies. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.
Job Summary:
The Director of Direct‑to‑Patient (DME) Operations provides strategic leadership and end-to-end operational oversight for Wellspect’s Durable Medical Equipment (DME) service delivery model. This role owns the complete patient service lifecycle—from referral intake, eligibility and benefits verification, and clinical documentation collection through order management, fulfilment, patient onboarding, and ongoing service delivery.
This leader ensures high-quality, compliant, and patient‑centred operations that fully adhere to CMS DMEPOS Quality Standards, payer policies, accreditation requirements, and federal/state regulatory frameworks. The Director builds scalable operational infrastructure, optimizes workflows, and leverages technology to enable growth, efficiency, and service excellence.
Through strong cross-functional collaboration with clinical teams, compliance, sales, finance, revenue cycle, technology, and external manufacturer partners, the Director ensures operations are aligned to strategic business objectives while consistently delivering an exceptional experience for patients, providers, and partners.
Key Responsibilities:
Strategy & Operating Model
- Define and execute a multi-year operating strategy for Direct-to-Patient DME, aligned to growth, patient experience, cost-to-serve, and compliance objectives.
- Design scalable organizational structure, capacity models, and cross-functional workflows; establish governance and review rhythms (MBRs/QBRs).
- Build KPI dashboards and targets for intake SLAs, conversion, cycle time, clean-claim rate, denial/appeal rates, aging/backlog, fulfillment OTIF, patient NPS/CSAT, complaint rates, and cost-to-serve.
Intake, Onboarding & Referral Management
- Oversee day-to-day referral intake, eligibility checks, documentation collection, and physician/patient outreach; ensure service levels adjust to fluctuating volumes.
- Standardize and continuously improve scripts, templates, and documentation checklists to accelerate time-to-setup and reduce rework.
- Partner with manufacturer/referral partners to maintain and grow referral volume; resolve escalations promptly and professionally.
Order-to-Cash, Fulfilment & Service
- Oversee order management, picking/packing/shipping (or 3PL), delivery confirmation, and patient onboarding/training steps; ensure accurate HCPCS coding and product substitutions per policy.
- Drive proactive issue management across backorders, substitutions, RMAs/returns, and recalls; ensure warranty and service obligations are met.
- Improve first-contact resolution, response times, and quality in Customer Service; implement Voice of Customer programs and closed-loop feedback.
Compliance, Accreditation & Audit Readiness
- Ensure continuous compliance with CMS DMEPOS Quality Standards and supplier standards; always maintain survey-ready documentation.
- Lead accreditation readiness and annual surveys with CMS-approved AOs (e.g., ACHC/CHAP/HQAA) and respond to payer audits and CMS reviews.
- Own policy/procedure governance, training, and internal audit cadence across intake, product safety, documentation, and information management.
Technology, Data & Automation
- Partner with Technology to digitize workflows (e.g., e-intake, e-signature, automated eligibility/document requests), integrate systems, and enable reliable data flows for reporting.
- Deploy automation and rules engines to reduce manual touches and error rates (e.g., document validation, payer routing, status notifications).
- Leverage CRM (e.g., Salesforce) and DME platforms (e.g., Brightree or equivalent) to improve visibility, accountability, and productivity.
People Leadership
- Lead and develop managers and supervisors; hire, coach, and performance-manage teams to high standards of service, compliance, and accountability.
- Foster a culture of servant leadership, continuous improvement, and patient-centered decision making.
- Provide clear goals, training roadmaps, and career progression; recognize and reward impact.
Financial & Operating Performance
- Own operating budgets, staffing plans, and vendor contracts; manage to productivity, cost-per-order, and quality targets.
- Analyze daily/weekly KPIs and revenue attainment; implement corrective actions when performance drifts from targets.
- Prepare content for monthly business reviews and manufacturer presentations; communicate insights and action plans succinctly.
Education Requirements:
- Bachelor’s degree required (Business, Healthcare Administration, or related field).
- Master’s degree preferred.
Experience Requirements:
- 10+ years of healthcare operations experience, including 5+ years leading DME, patient services, or similar regulated service environments.
- Experience building and scaling high-volume intake, documentation, order management, or fulfillment operations.
- Proven success managing operations under strict regulatory and payer requirements.
- Familiarity with revenue cycle workflows, reimbursement, and payer audits for DME.
- Demonstrated leadership in process improvement, operational analytics, and technology-enabled transformation.
Skills and Competencies:
Operational Expertise
- Deep knowledge of DME operations, patient support workflows, reimbursement, and healthcare service delivery.
- Mastery of process design, workflow optimization, and operational analytics.
Regulatory & Compliance
- Strong understanding of CMS DMEPOS Quality Standards, accreditation requirements, payer documentation policies, and audit readiness.
Leadership & People Development
- Proven ability to build, coach, and inspire multi-functional operational teams.
- Strong change leadership, communication, and stakeholder management skills.
Technology & Data Skills
- Proficiency with CRM and DME platforms; comfort with automation and data-driven decision making.
- Ability to partner with technology teams to drive digital transformation.
Key Performance Measures:
- Referral-to-order conversion and cycle time; on-time patient setup; OTIF fulfillment.
- Clean-claim/first-pass yield; denial rate and appeal win rate; DSO improvement on DME claims.
- Accreditation/audit outcomes with zero critical findings; documentation completeness and training compliance.
- Patient/provider NPS/CSAT; complaint rate; manufacturer partner satisfaction and referral growth.
- Productivity per FTE; cost-to-serve; automation-driven reduction in manual touches.
Equal Opportunity Employer:
Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.
Eligibility: All successful applicants must be eligible to work in the country the position is based.
Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com.
Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.
Notice on Fraudulent Job Offers: Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com.
Job Roles at Dentsply Sirona
How to Get Visa Sponsorship in Dentsply Sirona H-1B Visa Sponsorship Jobs USA
Target roles where H-1B sponsorship is most common
At Dentsply Sirona, H-1B sponsorship tends to flow toward specialized roles in R&D, biomedical engineering, regulatory affairs, and software development. Focus your applications on positions where a specific technical degree is clearly required, not broadly preferred.
Highlight how your degree directly matches the job description
H-1B approval for medical devices roles depends on demonstrating a specialty occupation. Frame your application to show your degree field maps precisely to the technical requirements listed in the Dentsply Sirona job posting, not just your years of experience.
Search for verified H-1B jobs at Dentsply Sirona on Migrate Mate
Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, making it easier to find Dentsply Sirona roles where H-1B sponsorship is confirmed rather than assumed. This saves time and reduces applications to non-sponsoring positions.
Engage Dentsply Sirona's recruitment team early in the process
Large medical device companies like Dentsply Sirona route sponsorship decisions through HR and legal teams. Raising your visa status early in conversations with recruiters, not after an offer, gives them time to align internal approval before the H-1B window.
Prioritize departments with recurring technical hiring needs
Dentsply Sirona's clinical, manufacturing engineering, and digital dentistry divisions have recurring demand for specialized talent. Roles in these areas are more likely to support sponsorship because the skill sets are narrow and harder to fill domestically.
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Get Access To All JobsFrequently Asked Questions
Does Dentsply Sirona sponsor H-1B visas?
Yes, Dentsply Sirona sponsors H-1B visas. The company has an active sponsorship history across technical and scientific roles in the medical devices industry. Sponsorship is not guaranteed for every open position, so confirming with the recruiter early in the hiring process is the most reliable approach.
Which roles at Dentsply Sirona are most likely to receive H-1B sponsorship?
H-1B sponsorship at Dentsply Sirona is most common in roles requiring specialized degrees, particularly in biomedical or mechanical engineering, software development, regulatory affairs, clinical sciences, and R&D. Generalist or business operations roles are less likely to clear the specialty occupation threshold H-1B requires.
How do I navigate the H-1B application process at Dentsply Sirona?
Once Dentsply Sirona extends an offer and confirms sponsorship, their immigration legal team files a Labor Condition Application with the Department of Labor, followed by the H-1B petition with USCIS. Your role is to provide supporting documentation including degree transcripts and employment verification. The company's HR team coordinates the timeline.
How long does it take to get H-1B sponsorship through Dentsply Sirona?
For cap-subject H-1B petitions, the process runs on an annual cycle: USCIS opens registration in March, the lottery runs in April, and approved petitions take effect October 1. Standard processing takes several months after filing. Premium processing, which Dentsply Sirona may elect to use, can reduce the USCIS adjudication window to roughly 15 business days.
How do I find H-1B jobs at Dentsply Sirona as an international applicant?
Migrate Mate lets you filter job listings by verified sponsorship history, so you can identify Dentsply Sirona openings where H-1B support is confirmed. When applying directly, look for postings that specify degree requirements in a defined technical field, as those are the positions most likely to qualify for and receive H-1B sponsorship.
What is the prevailing wage for H-1B jobs at Dentsply Sirona?
H-1B employers must pay at least the prevailing wage, which is determined when they file the Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, and ensures international hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.
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