Grocery Outlet H-1B Visa Sponsorship Jobs USA
Grocery Outlet sponsors H-1B visas primarily for corporate and technology roles, though it sponsors at a more selective volume than larger national retailers. Job seekers in retail operations, IT, finance, and supply chain may find H-1B visa opportunities here, particularly at the corporate level.
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Get Access To All JobsAbout Grocery Outlet
Our Mission: Touching lives for the better
Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About The Team
Our BT team’s mission is to push the boundaries of technology with the intention of going above and beyond to aid stores and customers and deliver timely solutions to benefit all members of Grocery Outlet. Our team consists of problem solvers and go-getters who are dedicated to being service-oriented and solving important problems.
About The Role
As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of Grocery Outlet’s core IT operations functions—Infrastructure, Network, Service Desk, and Store Technology. Your mission is to ensure seamless, scalable, and reliable technology services that power the company’s stores, warehouses, and corporate teams. You will play a critical role in driving operational maturity across infrastructure platforms, enabling innovation while delivering consistent uptime and performance. This includes leading cloud modernization, SRE adoption, automation, and the integration of service management frameworks to support our growing retail footprint. You will collaborate closely with Business Solutions, Security, and Data & Development teams to ensure that technology operations are aligned with business priorities and deliver measurable outcomes. VP of IT Operations will report to the SVP, Chief Information Officer.
Responsibilities Include
Strategic Leadership & Vision
- Define and execute a 3–5-year vision for IT Operations aligned with enterprise goals and transformation programs
- Translate enterprise objectives into roadmaps across infrastructure, service management, and store systems
- Serve as a strategic partner to executive leaders, enabling operational readiness for business growth
- Evolve traditional infrastructure and support into a product-aligned, service-oriented model
Core Infrastructure & Technology Operations
- Lead enterprise-wide infrastructure services, including cloud, data center, network, end-user computing, and retail systems
- Oversee store Point-of-Sale platforms, hosting infrastructure, and corporate application operations
- Ensure 24 × 7 service availability and performance for all production environments, including peak retail periods
- Drive platform observability, resilience, and standardization across store and enterprise technologies
Service Management & Operational Excellence
- Build and mature ITIL-aligned practices (incident, change, problem, configuration)
- Lead service desk transformation, knowledge management, and shift-left/self-service automation
- Champion proactive incident management and RCA practices to reduce unplanned downtime
- Establish and monitor operational KPIs including MTTR, SLA compliance, and customer satisfaction
People & Vendor Leadership
- Lead and develop a high-performing team across infrastructure, service delivery, and retail systems
- Build skills in cloud operations, automation, SRE, and field support
- Establish clear performance goals, succession plans, and learning pathways
- Manage strategic vendor and MSP relationships with outcome-based SLAs and governance
Financial & Portfolio Management
- Own OpEx and CapEx budgets for infrastructure and operations; ensure alignment with business value
- Drive efficiency through consolidation, automation, and vendor optimization
- Partner with Finance and the PMO to forecast resource needs and support program delivery
- Provide executive transparency into project readiness, spend, and ROI
About The Pay
- Base Salary Range: $220,000 - $250,000 Annually
- Annual Bonus Program
- Equity
- 401(k) Profit Sharing
- Medical, Dental, Vision & More!
- Final compensation will be determined based upon experience and skills and may vary based on location.
About You
- 10+ years in IT infrastructure, service delivery, or enterprise operations
- 5+ years in senior leadership roles with strategic and operational accountability
- Retail technology experience (POS, store infrastructure) strongly preferred
- Bachelor’s degree or equivalent combination of experience and education; advanced degree or MBA preferred
- Hands-on, outcomes-oriented operations leader with deep infrastructure knowledge and a passion for delivering reliable, customer-focused services.
- You thrive in complex, fast-paced environments, and you bring discipline, structure, and strategy to everything you touch.
- You lead with empathy, think at enterprise scale, and deliver technology that just works.
- Strategic and operational thinker who drives alignment across people, process, and technology
- Skilled communicator with the ability to translate technical issues into business impact
- Proven team builder and mentor; fosters a culture of accountability, ownership, and continuous learning
- Effective in vendor negotiations, contract management, and partner collaboration
- Able to operate with urgency while building long-term stability
- High integrity, strong business judgment, and customer-centric mindset
- Deep understanding of hybrid cloud operations (AWS/Azure/GCP) and platform engineering
- Demonstrated success implementing SRE, automation, and ITSM/ITIL practices at scale
- Experience managing large vendor ecosystems and support teams across multiple locations
- Strong command of budgeting, forecasting, and multi-year investment planning
To learn about how we collect, use and secure your personal information. Click here to see our privacy policy.
About Grocery Outlet
Our Mission: Touching lives for the better
Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About The Team
Our BT team’s mission is to push the boundaries of technology with the intention of going above and beyond to aid stores and customers and deliver timely solutions to benefit all members of Grocery Outlet. Our team consists of problem solvers and go-getters who are dedicated to being service-oriented and solving important problems.
About The Role
As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of Grocery Outlet’s core IT operations functions—Infrastructure, Network, Service Desk, and Store Technology. Your mission is to ensure seamless, scalable, and reliable technology services that power the company’s stores, warehouses, and corporate teams. You will play a critical role in driving operational maturity across infrastructure platforms, enabling innovation while delivering consistent uptime and performance. This includes leading cloud modernization, SRE adoption, automation, and the integration of service management frameworks to support our growing retail footprint. You will collaborate closely with Business Solutions, Security, and Data & Development teams to ensure that technology operations are aligned with business priorities and deliver measurable outcomes. VP of IT Operations will report to the SVP, Chief Information Officer.
Responsibilities Include
Strategic Leadership & Vision
- Define and execute a 3–5-year vision for IT Operations aligned with enterprise goals and transformation programs
- Translate enterprise objectives into roadmaps across infrastructure, service management, and store systems
- Serve as a strategic partner to executive leaders, enabling operational readiness for business growth
- Evolve traditional infrastructure and support into a product-aligned, service-oriented model
Core Infrastructure & Technology Operations
- Lead enterprise-wide infrastructure services, including cloud, data center, network, end-user computing, and retail systems
- Oversee store Point-of-Sale platforms, hosting infrastructure, and corporate application operations
- Ensure 24 × 7 service availability and performance for all production environments, including peak retail periods
- Drive platform observability, resilience, and standardization across store and enterprise technologies
Service Management & Operational Excellence
- Build and mature ITIL-aligned practices (incident, change, problem, configuration)
- Lead service desk transformation, knowledge management, and shift-left/self-service automation
- Champion proactive incident management and RCA practices to reduce unplanned downtime
- Establish and monitor operational KPIs including MTTR, SLA compliance, and customer satisfaction
People & Vendor Leadership
- Lead and develop a high-performing team across infrastructure, service delivery, and retail systems
- Build skills in cloud operations, automation, SRE, and field support
- Establish clear performance goals, succession plans, and learning pathways
- Manage strategic vendor and MSP relationships with outcome-based SLAs and governance
Financial & Portfolio Management
- Own OpEx and CapEx budgets for infrastructure and operations; ensure alignment with business value
- Drive efficiency through consolidation, automation, and vendor optimization
- Partner with Finance and the PMO to forecast resource needs and support program delivery
- Provide executive transparency into project readiness, spend, and ROI
About The Pay
- Base Salary Range: $220,000 - $250,000 Annually
- Annual Bonus Program
- Equity
- 401(k) Profit Sharing
- Medical, Dental, Vision & More!
- Final compensation will be determined based upon experience and skills and may vary based on location.
About You
- 10+ years in IT infrastructure, service delivery, or enterprise operations
- 5+ years in senior leadership roles with strategic and operational accountability
- Retail technology experience (POS, store infrastructure) strongly preferred
- Bachelor’s degree or equivalent combination of experience and education; advanced degree or MBA preferred
- Hands-on, outcomes-oriented operations leader with deep infrastructure knowledge and a passion for delivering reliable, customer-focused services.
- You thrive in complex, fast-paced environments, and you bring discipline, structure, and strategy to everything you touch.
- You lead with empathy, think at enterprise scale, and deliver technology that just works.
- Strategic and operational thinker who drives alignment across people, process, and technology
- Skilled communicator with the ability to translate technical issues into business impact
- Proven team builder and mentor; fosters a culture of accountability, ownership, and continuous learning
- Effective in vendor negotiations, contract management, and partner collaboration
- Able to operate with urgency while building long-term stability
- High integrity, strong business judgment, and customer-centric mindset
- Deep understanding of hybrid cloud operations (AWS/Azure/GCP) and platform engineering
- Demonstrated success implementing SRE, automation, and ITSM/ITIL practices at scale
- Experience managing large vendor ecosystems and support teams across multiple locations
- Strong command of budgeting, forecasting, and multi-year investment planning
To learn about how we collect, use and secure your personal information. Click here to see our privacy policy.
Job Roles at Grocery Outlet
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Get Access To All JobsTips for Finding Grocery Outlet H-1B Jobs
Target corporate headquarters roles
Grocery Outlet's H-1B sponsorship activity centers on its corporate functions, not store-level positions. Focus your search on roles in technology, finance, supply chain, and data analytics where specialty occupation requirements are easiest to establish.
Understand specialty occupation requirements early
H-1B approval depends on the role qualifying as a specialty occupation requiring a degree in a specific field. Before applying, confirm the job description explicitly requires a relevant bachelor's degree, not just a preference.
Engage recruiters directly about sponsorship
Grocery Outlet job postings don't always flag visa sponsorship. Reach out to their recruiting team early in the process to confirm H-1B sponsorship is available for your target role before investing significant time.
Use Migrate Mate to verify active sponsorship
Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history. Searching Grocery Outlet there gives you confidence the company has an active H-1B program before you apply.
Align your degree to the role's field
Retail companies face more USCIS scrutiny on specialty occupation claims. Ensure your degree field directly matches the position you're applying for, and look for roles where the degree requirement is explicit in the job description.
Apply well ahead of the April H-1B lottery deadline
If you need cap-subject H-1B sponsorship, Grocery Outlet must register you in March. Begin conversations with recruiters months in advance so the offer and internal approvals are in place before the registration window opens.
Grocery Outlet H-1B Visa Sponsorship: Frequently Asked Questions
Does Grocery Outlet sponsor H-1B visas?
Yes, Grocery Outlet sponsors H-1B visas, though it does so selectively. Sponsorship is concentrated in corporate roles across technology, finance, and operations rather than store-level positions. If you're targeting a specialty occupation at their headquarters, it's worth confirming sponsorship availability directly with their recruiting team during the application process.
Which roles and departments at Grocery Outlet are most likely to receive H-1B sponsorship?
H-1B sponsorship at Grocery Outlet is most common in corporate functions where specialty occupation criteria are clearly met, including information technology, data analytics, finance, accounting, and supply chain management. Store operations and general retail management roles are unlikely candidates, as they typically do not meet the degree-in-a-specific-field requirement that H-1B demands.
How do I navigate the H-1B application process at Grocery Outlet?
Once you have an offer and Grocery Outlet agrees to sponsor, their HR or legal team will work with an immigration attorney to file your H-1B petition with USCIS. You'll need to provide educational credentials, employment details, and documentation supporting the specialty occupation classification. The employer covers the filing process, but staying responsive to document requests keeps things moving.
How long does the H-1B sponsorship process take at Grocery Outlet?
For new H-1B employees subject to the annual cap, the timeline is driven by the lottery in March and an October 1 employment start date. From offer acceptance to your start date, you could be waiting six months or more. Cap-exempt situations, such as transferring an existing H-1B from another employer, can move significantly faster, sometimes within a few weeks with premium processing.
How do I find H-1B jobs at Grocery Outlet that are open to visa sponsorship?
Grocery Outlet's career page lists open roles, but sponsorship availability isn't always stated. Migrate Mate is worth using here because it filters job listings by verified sponsorship history, helping you identify roles at Grocery Outlet where H-1B candidates have been sponsored before. Combining that with a direct conversation with a recruiter gives you the clearest picture before you apply.
What is the prevailing wage for H-1B jobs at Grocery Outlet?
H-1B employers must pay at least the prevailing wage, which is determined when they file the Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, and ensures international hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.