Ricoh H-1B Visa Sponsorship Jobs USA
Ricoh sponsors H-1B visas across its U.S. operations, with sponsorship concentrated in technology, IT services, and business solutions roles. As a global company in the Business Support and Outsourcing industry, Ricoh has an established track record of supporting international talent through the H-1B visa process.
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Get Access To All JobsSenior On-Site Service Specialist
POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May perform various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
- Runs high volume/production copy machines and performs binding and finishing work.
- Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Perform basic equipment troubleshooting and escalate calls to technicians.
- Performs setup of equipment as prescribed by the customer (toner add, stocks paper, etc).
- Performs duties of scanning and/or imaging documents.
- May perform Reception services on temporary/occasional basis.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains logs and may generate reports.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within and outside of the site.
- Maintains daily meter and service logs.
- May travel between customer's buildings.
- Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping of materials.
- Performs duties related to the receiving of materials.
- May perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- May perform light maintenance, and cleaning duties as assigned.
- May occasionally perform shipping, receiving and dock work in a mailroom type environment.
- May require periodic overtime on nights and weekends, including off-hour emergency response.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include ‘purging’ and archiving old documents.
- Understanding of Ricoh Services Portfolio & Technology.
- Ensures data for Ricoh MOR, SPG and job logs are captured.
- Performs other duties as assigned.
Qualifications (Education, Experience and Certifications)
- Requires high school diploma or GED and 1-2 years of related work experience.
- Some related copy job experience is preferred.
- May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
- Demonstrate competency in basic computer skills including proficiency in MS Office Suite.
KNOWLEDGE, Skills And Abilities
- Working knowledge of copier and other related equipment and repair is preferred.
- Requires knowledge and understanding of shipping/receiving procedures.
- Basic electronics knowledge is preferred.
- Possesses ability to work independently and flexibly to complete projects.
- Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
- Possesses ability to comprehend instructions concerning mail delivery.
- Possesses troubleshooting and problem solving skills.
- Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
- Possesses excellent customer relations skills and excellent verbal communication skills.
Working Conditions, MENTAL aND PHYSICAL DEMANDS
- Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.
- Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.
- Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.
- Dealing with tight deadlines and quick turnaround times imposes high stress levels.
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Senior On-Site Service Specialist
POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May perform various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
- Runs high volume/production copy machines and performs binding and finishing work.
- Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Perform basic equipment troubleshooting and escalate calls to technicians.
- Performs setup of equipment as prescribed by the customer (toner add, stocks paper, etc).
- Performs duties of scanning and/or imaging documents.
- May perform Reception services on temporary/occasional basis.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains logs and may generate reports.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within and outside of the site.
- Maintains daily meter and service logs.
- May travel between customer's buildings.
- Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping of materials.
- Performs duties related to the receiving of materials.
- May perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- May perform light maintenance, and cleaning duties as assigned.
- May occasionally perform shipping, receiving and dock work in a mailroom type environment.
- May require periodic overtime on nights and weekends, including off-hour emergency response.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include ‘purging’ and archiving old documents.
- Understanding of Ricoh Services Portfolio & Technology.
- Ensures data for Ricoh MOR, SPG and job logs are captured.
- Performs other duties as assigned.
Qualifications (Education, Experience and Certifications)
- Requires high school diploma or GED and 1-2 years of related work experience.
- Some related copy job experience is preferred.
- May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
- Demonstrate competency in basic computer skills including proficiency in MS Office Suite.
KNOWLEDGE, Skills And Abilities
- Working knowledge of copier and other related equipment and repair is preferred.
- Requires knowledge and understanding of shipping/receiving procedures.
- Basic electronics knowledge is preferred.
- Possesses ability to work independently and flexibly to complete projects.
- Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
- Possesses ability to comprehend instructions concerning mail delivery.
- Possesses troubleshooting and problem solving skills.
- Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
- Possesses excellent customer relations skills and excellent verbal communication skills.
Working Conditions, MENTAL aND PHYSICAL DEMANDS
- Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.
- Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.
- Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.
- Dealing with tight deadlines and quick turnaround times imposes high stress levels.
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Job Roles at Ricoh
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Get Access To All JobsTips for Finding Ricoh H-1B Jobs
Target technology and IT roles first
Ricoh's H-1B sponsorship is concentrated in software engineering, IT infrastructure, and technical solutions positions. Focusing your search on these departments gives you the strongest chance of landing a role where sponsorship is an established part of the hiring process.
Understand Ricoh's outsourcing business model
Ricoh operates heavily in managed services and business process outsourcing. Demonstrating fluency in enterprise IT environments, document management, or workflow automation makes your profile more competitive for the roles Ricoh most consistently sponsors for H-1B.
Confirm sponsorship willingness early in the process
Not every Ricoh hiring manager handles H-1B sponsorship regularly. Ask the recruiter directly whether the specific role has budget and approval for H-1B sponsorship before investing significant time in the application process.
Use verified sponsorship data when job searching
Ricoh posts roles across multiple job boards, but not all listings specify visa sponsorship. Migrate Mate surfaces verified H-1B sponsors so you can filter by real sponsorship history and avoid wasting time on roles that won't support your visa.
Align your application timeline with the H-1B cap season
If you need a new H-1B rather than a transfer, Ricoh must file during the April cap season for an October 1 start date. Beginning conversations with Ricoh recruiters in January or February gives both sides enough runway to prepare a strong petition.
Highlight experience in enterprise or corporate environments
Ricoh's clients are primarily large enterprises. Candidates with prior experience supporting Fortune 500 companies, managing large-scale IT deployments, or working in corporate outsourcing environments stand out for the roles Ricoh typically sponsors through H-1B.
Ricoh H-1B Visa Sponsorship: Frequently Asked Questions
Does Ricoh sponsor H-1B visas?
Yes, Ricoh sponsors H-1B visas for qualifying roles in the United States. Sponsorship is most common in technology, IT services, and business solutions positions. Ricoh also supports other visa categories including F-1 OPT, F-1 CPT, TN visa, and Green Card pathways through EB-2 and EB-3, making it a viable long-term option for international candidates.
Which departments at Ricoh are most likely to offer H-1B sponsorship?
H-1B sponsorship at Ricoh is most frequently associated with software engineering, IT infrastructure, managed services, and technical consulting roles. Positions supporting Ricoh's core business in document management, workflow automation, and enterprise IT solutions tend to have the clearest precedent for sponsorship compared to corporate or administrative functions.
How do I apply for a job at Ricoh as an H-1B candidate?
Apply through Ricoh's careers portal and indicate your visa sponsorship needs clearly in your application or during the initial recruiter screen. Once an offer is made, Ricoh's HR and legal teams coordinate with an immigration attorney to prepare and file the H-1B petition. Migrate Mate can help you identify current Ricoh openings where sponsorship has been confirmed.
How long does H-1B sponsorship take at Ricoh?
The timeline depends on whether you need a cap-subject H-1B or a transfer from an existing H-1B. Cap-subject cases follow the annual lottery in March, with an earliest start date of October 1. Transfers can be filed and approved year-round, often within a few weeks to a few months depending on whether premium processing is used.
What should I know about Ricoh's H-1B process before applying?
Ricoh operates as a large multinational employer, which means its H-1B sponsorship process is structured and handled through established legal counsel rather than informally. Sponsorship decisions are typically tied to specific roles and business units, not company-wide policy. Confirming that the team hiring you has prior experience sponsoring H-1B candidates will save time and reduce uncertainty during your job search.
What is the prevailing wage for H-1B jobs at Ricoh?
H-1B employers must pay at least the prevailing wage, which is determined when they file the Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, and ensures international hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.