Smith Seckman Reid H-1B Visa Sponsorship Jobs USA
Smith Seckman Reid sponsors H-1B visas for engineering and technical consulting professionals across its U.S. offices. The firm has an established sponsorship track record, particularly for roles requiring specialized expertise in engineering disciplines, making it a viable target for H-1B job seekers in the consulting and professional services sector.
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Get Access To All JobsAt SSR, we’re more than a leading engineering design, consulting, and planning firm—we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.
We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other—driving results while fostering a workplace where everyone feels seen, supported, and inspired.
Want to hear directly from our team? Visit and explore our culture on LinkedIn and Instagram.
What You’ll Do
- As Helpdesk Manager, you’ll lead SSR’s end-user support function—driving responsive service, coaching the helpdesk team, and building scalable processes that keep colleagues productive across our multi-office environment.
- Lead the daily operation of the helpdesk, including ticket intake, prioritization, queue management, escalations, and service responsiveness across offices.
- Manage and coach helpdesk team members; set performance expectations, develop capabilities, and reinforce a high-service, ownership-minded support culture.
- Establish and refine support processes, workflows, and service standards to improve consistency, first-contact resolution, communication quality, and colleague experience.
- Monitor ticket trends, backlog, response times, and recurring issues; report on helpdesk performance and recommend operational improvements.
- Partner with the Director of IT and other IT team members to coordinate escalations, major incidents, maintenance communications, and end-user support priorities.
- Oversee workstation lifecycle activities including onboarding, offboarding, device deployment, refresh planning, software provisioning, and asset coordination.
- Maintain and improve documentation, knowledge articles, and training resources that help colleagues and support staff resolve issues efficiently.
- Evaluate helpdesk tools, support practices, and vendor performance; recommend enhancements that improve productivity, visibility, and service quality.
- Ensure support activities align with security expectations, access controls, firm policies, and standard operating procedures.
- Collaborate with office leaders and business partners to understand support needs, communicate effectively, and deliver dependable service across SSR.
- Support office relocations, expansions, and technology rollouts; ensure end-user readiness and continuity of operations.
- Perform other duties as assigned to support reliable IT operations and a positive colleague experience.
Who We’re Looking For
Minimum Requirements:
- B.S. degree in Computer Science, Business Administration, or related field OR equivalent experience
- 7 years of experience working in IT Operations
- Comptia A+ / Network+ Certification
Preferred Qualifications:
- Strong knowledge of helpdesk/service desk operations, ticketing platforms, SLA management, and escalation frameworks in a multi-office environment.
- Experience leading end-user support teams and coordinating work across desktop support, systems, network, security, and vendor partners.
- Working knowledge of Microsoft 365, Windows endpoint support, identity and access workflows, device provisioning, and asset lifecycle management.
- Skill in analyzing service metrics, identifying root causes and trends, and implementing process improvements that raise service quality and efficiency.
- Clear technical writing and presentations; ability to communicate priorities, incidents, and changes effectively to both technical and non-technical stakeholders.
- Customer focus, interpersonal collaboration, coaching ability, and strong judgment to balance urgency, service quality, and business impact.
What We Offer
- 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
- Retirement Savings – 401(k) with immediate vesting and a generous company match.
- Health & Wellness – Medical, dental, and vision coverage, plus company-funded HSA contributions for HDHP plans.
- Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
- Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
- Career Growth – Tuition reimbursement and ongoing professional development support.
SSR is an Equal Opportunity / Affirmative Action Employer
EEO Disabled/Veterans
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR.
At SSR, we’re more than a leading engineering design, consulting, and planning firm—we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.
We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other—driving results while fostering a workplace where everyone feels seen, supported, and inspired.
Want to hear directly from our team? Visit and explore our culture on LinkedIn and Instagram.
What You’ll Do
- As Helpdesk Manager, you’ll lead SSR’s end-user support function—driving responsive service, coaching the helpdesk team, and building scalable processes that keep colleagues productive across our multi-office environment.
- Lead the daily operation of the helpdesk, including ticket intake, prioritization, queue management, escalations, and service responsiveness across offices.
- Manage and coach helpdesk team members; set performance expectations, develop capabilities, and reinforce a high-service, ownership-minded support culture.
- Establish and refine support processes, workflows, and service standards to improve consistency, first-contact resolution, communication quality, and colleague experience.
- Monitor ticket trends, backlog, response times, and recurring issues; report on helpdesk performance and recommend operational improvements.
- Partner with the Director of IT and other IT team members to coordinate escalations, major incidents, maintenance communications, and end-user support priorities.
- Oversee workstation lifecycle activities including onboarding, offboarding, device deployment, refresh planning, software provisioning, and asset coordination.
- Maintain and improve documentation, knowledge articles, and training resources that help colleagues and support staff resolve issues efficiently.
- Evaluate helpdesk tools, support practices, and vendor performance; recommend enhancements that improve productivity, visibility, and service quality.
- Ensure support activities align with security expectations, access controls, firm policies, and standard operating procedures.
- Collaborate with office leaders and business partners to understand support needs, communicate effectively, and deliver dependable service across SSR.
- Support office relocations, expansions, and technology rollouts; ensure end-user readiness and continuity of operations.
- Perform other duties as assigned to support reliable IT operations and a positive colleague experience.
Who We’re Looking For
Minimum Requirements:
- B.S. degree in Computer Science, Business Administration, or related field OR equivalent experience
- 7 years of experience working in IT Operations
- Comptia A+ / Network+ Certification
Preferred Qualifications:
- Strong knowledge of helpdesk/service desk operations, ticketing platforms, SLA management, and escalation frameworks in a multi-office environment.
- Experience leading end-user support teams and coordinating work across desktop support, systems, network, security, and vendor partners.
- Working knowledge of Microsoft 365, Windows endpoint support, identity and access workflows, device provisioning, and asset lifecycle management.
- Skill in analyzing service metrics, identifying root causes and trends, and implementing process improvements that raise service quality and efficiency.
- Clear technical writing and presentations; ability to communicate priorities, incidents, and changes effectively to both technical and non-technical stakeholders.
- Customer focus, interpersonal collaboration, coaching ability, and strong judgment to balance urgency, service quality, and business impact.
What We Offer
- 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
- Retirement Savings – 401(k) with immediate vesting and a generous company match.
- Health & Wellness – Medical, dental, and vision coverage, plus company-funded HSA contributions for HDHP plans.
- Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
- Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
- Career Growth – Tuition reimbursement and ongoing professional development support.
SSR is an Equal Opportunity / Affirmative Action Employer
EEO Disabled/Veterans
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR.
Job Roles at Smith Seckman Reid
How to Get Visa Sponsorship in Smith Seckman Reid H-1B Visa Sponsorship Jobs USA
Target engineering and technical roles
Smith Seckman Reid's H-1B sponsorships are concentrated in engineering and technical consulting positions. Focus your applications on roles where your specialized degree and expertise align directly with the firm's core service offerings to strengthen your case.
Understand the consulting firm hiring cycle
Professional services firms like Smith Seckman Reid often hire on a project-driven basis. Timing your application to align with active project pipelines, typically before fiscal year planning cycles, improves your chances of landing a sponsored role.
Confirm H-1B intent early in the process
Raise visa sponsorship during the initial recruiter screen, not after an offer. Smith Seckman Reid's HR team needs lead time to initiate the H-1B petition process, so early transparency avoids delays and signals professionalism.
Use verified sponsorship data to find open roles
Searching broadly wastes time. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you prioritize Smith Seckman Reid openings alongside other confirmed H-1B sponsors in consulting and engineering.
Highlight specialty occupation qualifications clearly
H-1B approval at consulting firms depends heavily on demonstrating a specialty occupation. In your resume and interviews, emphasize how your degree field directly maps to the specific technical role at Smith Seckman Reid, not just general experience.
Prepare for the LCA and petition timeline
After an offer, Smith Seckman Reid's immigration counsel files a Labor Condition Application with the DOL before submitting the H-1B petition to USCIS. Expect several weeks between offer acceptance and petition submission, so plan your current status accordingly.
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Get Access To All JobsFrequently Asked Questions
Does Smith Seckman Reid sponsor H-1B visas?
Yes, Smith Seckman Reid sponsors H-1B visas. The firm has an active sponsorship history, particularly for engineering and technical consulting professionals. If you're applying for a role that qualifies as a specialty occupation and your degree aligns with the position, sponsorship is a realistic outcome to discuss with the recruiting team early in the process.
Which roles at Smith Seckman Reid are most likely to receive H-1B sponsorship?
H-1B sponsorship at Smith Seckman Reid is most common in engineering and technical consulting positions, where a specific bachelor's degree or higher is a genuine job requirement. Roles in mechanical, electrical, structural, and systems engineering tend to fit the specialty occupation standard most clearly, making them the strongest candidates for sponsorship.
How do I apply for a role with H-1B sponsorship at Smith Seckman Reid?
Apply directly through Smith Seckman Reid's careers page and flag your need for H-1B sponsorship during the initial recruiter conversation. If an offer follows, the firm engages immigration counsel to file the Labor Condition Application with the DOL and then the H-1B petition with USCIS. Migrate Mate can help you identify current Smith Seckman Reid openings confirmed to support H-1B candidates.
How do I estimate the H-1B sponsorship timeline at Smith Seckman Reid?
The timeline from offer acceptance to H-1B approval depends on when you file relative to the annual April 1 cap-subject filing window and whether premium processing is used. Standard USCIS processing takes several months, while premium processing typically delivers a decision within a few weeks. Factor in additional time for LCA certification before the petition can be submitted.
What should I know about Smith Seckman Reid's H-1B process as a first-time applicant?
First-time H-1B applicants need to clear the annual lottery before USCIS adjudicates the petition, so timing and registration in March are critical. Smith Seckman Reid's process follows the standard employer-sponsored path: LCA filing, H-1B petition submission, and adjudication. Make sure your degree transcripts and job description are well-documented, as specialty occupation evidence is a common point of scrutiny for consulting roles.
What is the prevailing wage for H-1B jobs at Smith Seckman Reid?
H-1B employers must pay at least the prevailing wage, which is determined when they file the Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, and ensures international hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.
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