Customer Service Jobs at INTEGRIS Health with Visa Sponsorship
Customer Service roles at INTEGRIS Health span patient access, billing support, and care coordination across one of Oklahoma's largest health systems. INTEGRIS Health has an established record of sponsoring international workers in this function, making it a realistic target if you're navigating H-1B or employment-based Green Card pathways.
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Get Access To All JobsINTRODUCTION
INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for an Intake Coordinator in Oklahoma City, OK. In this position, you’ll work 8a-5p, Full-time, with our DME team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our increased compensation plans and recently enhanced benefits package for all eligible caregivers such as front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
ROLE AND RESPONSIBILITIES
The Intake Coordinator Nonclinical receives referrals, coordinates and assigns all necessary staff and equipment, and maintains an accurate census. Verifies that physician orders have been received, schedules admissions/informational visits, equipment and discusses patient status with appropriate concerned parties. Responsible for scheduling employees for admission and/or evaluation for all referred agency patients.
The Intake Coordinator Nonclinical responsibilities include, but are not limited to the following:
- Participates in obtaining and verifying insurance information and physician's licensure
- Serves as first line of contact for referral client care calls from physician's offices, discharge planners, and others
- Maintains referrals and receives and tracks information regarding changes in client status
- Processes all referrals/physician orders to agency for appropriate staffing needs
- Coordinates and schedules either patient admissions or equipment set ups and follow up appointments
- Performs data entry, answers telephone and directs calls to the appropriate staff and performs basic clerical duties
Home Health Only: Initiates and monitors non patient care service referral for Durable Medical Equipment (DME) process
HME Only: Contacts patients for supply needs. Orders, receives, and maintains adequate inventory of equipment and supplies. Verifies patient eligibility for replenishment supplies. Routinely fills patient CPAP supply orders. Imputes documentation into computer billing software.
- Reports to assigned Supervisor or Manager
- This position may have additional or varied physical demand and/or respiratory fit test requirements
- Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information
- Normal office conditions
- All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status
BASIC QUALIFICATIONS
Experience:
- Experience with Medicare regulations in regards to coordinating and ordering DME or HME
- Detailed knowledge of reimbursement sources and criteria for coverage
Must be able to communicate effectively in English (verbal/written).
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
INTRODUCTION
INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for an Intake Coordinator in Oklahoma City, OK. In this position, you’ll work 8a-5p, Full-time, with our DME team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our increased compensation plans and recently enhanced benefits package for all eligible caregivers such as front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
ROLE AND RESPONSIBILITIES
The Intake Coordinator Nonclinical receives referrals, coordinates and assigns all necessary staff and equipment, and maintains an accurate census. Verifies that physician orders have been received, schedules admissions/informational visits, equipment and discusses patient status with appropriate concerned parties. Responsible for scheduling employees for admission and/or evaluation for all referred agency patients.
The Intake Coordinator Nonclinical responsibilities include, but are not limited to the following:
- Participates in obtaining and verifying insurance information and physician's licensure
- Serves as first line of contact for referral client care calls from physician's offices, discharge planners, and others
- Maintains referrals and receives and tracks information regarding changes in client status
- Processes all referrals/physician orders to agency for appropriate staffing needs
- Coordinates and schedules either patient admissions or equipment set ups and follow up appointments
- Performs data entry, answers telephone and directs calls to the appropriate staff and performs basic clerical duties
Home Health Only: Initiates and monitors non patient care service referral for Durable Medical Equipment (DME) process
HME Only: Contacts patients for supply needs. Orders, receives, and maintains adequate inventory of equipment and supplies. Verifies patient eligibility for replenishment supplies. Routinely fills patient CPAP supply orders. Imputes documentation into computer billing software.
- Reports to assigned Supervisor or Manager
- This position may have additional or varied physical demand and/or respiratory fit test requirements
- Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information
- Normal office conditions
- All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status
BASIC QUALIFICATIONS
Experience:
- Experience with Medicare regulations in regards to coordinating and ordering DME or HME
- Detailed knowledge of reimbursement sources and criteria for coverage
Must be able to communicate effectively in English (verbal/written).
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
See all 18+ Customer Service at INTEGRIS Health jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at INTEGRIS Health Jobs
Align your credentials to healthcare-specific service roles
INTEGRIS Health's Customer Service positions often require familiarity with medical terminology, patient confidentiality standards, or healthcare billing workflows. Highlighting relevant certifications or experience with HIPAA-regulated environments strengthens your application before you reach the sponsorship conversation.
Target roles in patient access and billing departments
INTEGRIS Health's Customer Service openings frequently sit within patient access, revenue cycle, or care coordination teams. Searching by department rather than just job title surfaces roles where international candidates have historically been placed and sponsored.
Confirm visa type eligibility before applying
INTEGRIS Health sponsors both H-1B and employment-based Green Card categories. If you're on OPT or a different nonimmigrant status, verify your role qualifies as a specialty occupation under USCIS criteria, since not all Customer Service positions meet that threshold.
Request sponsorship clarity during the offer stage
Healthcare employers often separate HR and legal workflows. When you receive an offer, ask directly whether the role is approved for visa sponsorship and which internal team manages USCIS filings, rather than assuming approval at the recruiter level.
Use Migrate Mate to find open roles filtered by sponsorship
Browsing INTEGRIS Health's Customer Service openings on Migrate Mate lets you filter specifically for visa-sponsoring positions, so you're not manually screening dozens of listings to identify which ones support H-1B or Green Card pathways.
Factor in PERM timelines if targeting a Green Card
If INTEGRIS Health offers EB-2 or EB-3 sponsorship for your Customer Service role, the PERM labor certification process at DOL can take a year or more before USCIS receives your I-140 petition. Start that conversation early in your employment, not after your H-1B renewal window narrows.
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Find Customer Service at INTEGRIS Health JobsFrequently Asked Questions
Does INTEGRIS Health sponsor H-1B visas for Customer Service roles?
Yes, INTEGRIS Health sponsors H-1B visas and has a consistent track record of doing so for roles across its operations, including Customer Service functions. Whether a specific Customer Service position qualifies depends on whether it meets USCIS's specialty occupation criteria, which typically requires a bachelor's degree in a related field. Confirming this with the hiring team before you apply saves significant time.
Which visa types does INTEGRIS Health commonly sponsor for Customer Service positions?
INTEGRIS Health sponsors both H-1B nonimmigrant visas and employment-based immigrant visa categories, including EB-2 and EB-3 Green Card pathways. For Customer Service roles, H-1B is the most common starting point. EB-2 and EB-3 sponsorship is more likely once you're already employed and have demonstrated performance, with the PERM labor certification process initiated through DOL.
What qualifications and experience does INTEGRIS Health expect for Customer Service roles?
Most Customer Service positions at INTEGRIS Health involve patient-facing or administratively complex work, so familiarity with healthcare environments carries real weight. Relevant backgrounds include medical billing, patient access, care coordination, or call center operations in a clinical setting. Proficiency with electronic health record systems and working knowledge of HIPAA compliance requirements are commonly referenced in their job postings.
How do I apply for Customer Service jobs at INTEGRIS Health?
You can search and apply directly through INTEGRIS Health's careers portal, or use Migrate Mate to browse their open Customer Service roles filtered by visa sponsorship eligibility. When applying, tailor your resume to healthcare-specific service functions and address any visa status questions honestly on the application. Following up with the recruiting team after submission is standard practice and often expected for sponsored roles.
How do I manage the H-1B filing timeline when pursuing a Customer Service role at INTEGRIS Health?
H-1B petitions are subject to an annual cap with a lottery that opens in March for an October 1 start date. INTEGRIS Health, as a healthcare employer, is cap-subject unless the specific facility qualifies as a cap-exempt institution. If you're currently on OPT, your 60-day grace period and any OPT extension deadlines need to align with USCIS processing windows, so initiating the sponsorship conversation well before your status expires is critical.
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