Support Associate Jobs at Michaels Stores with Visa Sponsorship
Support Associate roles at Michaels Stores span retail floor operations, customer service, and creative product support across hundreds of locations. Michaels has a track record of sponsoring work visas for store-level and operational roles, making it a practical target if you're building a U.S. retail career with visa support.
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Get Access To All JobsINTRODUCTION
Store - NAPLES-SOUTH, FL Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
PREFERRED QUALIFICATIONS
- Retail and/or customer service experience preferred
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
ADDITIONAL INFORMATION
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
EEO STATEMENT
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
INTRODUCTION
Store - NAPLES-SOUTH, FL Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
PREFERRED QUALIFICATIONS
- Retail and/or customer service experience preferred
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
ADDITIONAL INFORMATION
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
EEO STATEMENT
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
See all 199+ Support Associate at Michaels Stores jobs
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Get Access To All JobsTips for Finding Support Associate Jobs at Michaels Stores Jobs
Highlight Retail Credentials That Match Michaels
Michaels prioritizes candidates with hands-on retail or customer-facing experience. Document prior store associate, inventory, or craft supply roles clearly on your resume so hiring managers can directly map your background to their floor operations needs.
Target Locations With Consistent Hiring Volume
Michaels runs high store counts across Texas, California, and Florida, where Support Associate openings cycle frequently. Focusing applications on high-volume states increases your odds of landing a role with a manager experienced in sponsorship paperwork.
Confirm OPT STEM Extension Eligibility Before Applying
Support Associate roles at Michaels typically fall outside STEM-designated SOC codes, so F-1 OPT holders should verify their degree field qualifies for standard OPT rather than counting on a STEM extension. Plan your application timeline around your OPT end date accordingly.
Ask HR Directly About TN Eligibility for Your Role
Canadian and Mexican nationals should clarify with Michaels HR whether the specific Support Associate position maps to a qualifying TN category. Not all retail associate duties align cleanly with TN occupational classifications, and confirming early prevents delays after an offer.
Use Migrate Mate to Filter Sponsoring Retail Employers
Search and filter open Support Associate positions at Michaels Stores by visa type using Migrate Mate, which surfaces roles where sponsorship has been confirmed, saving you from applying to listings with no realistic path to work authorization.
Prepare for PERM Labor Market Testing Timelines
If you're pursuing an EB-2 or EB-3 Green Card through Michaels, PERM requires the DOL to verify no qualified U.S. workers were available. Retail roles can attract strong local applicant pools, so account for PERM's timeline in your long-term status planning.
Support Associate at Michaels Stores jobs are hiring across the US. Find yours.
Find Support Associate at Michaels Stores JobsFrequently Asked Questions
Does Michaels Stores sponsor H-1B visas for Support Associates?
Michaels Stores has sponsored H-1B visas for roles within its operations, including store-level positions. For Support Associate roles specifically, sponsorship is more selective than for corporate or technical functions. Your strongest position is demonstrating specialized retail skills or prior experience that distinguishes your application. Engaging directly with the HR team to confirm sponsorship availability for the specific posting is the most reliable step.
How do I apply for Support Associate jobs at Michaels Stores?
Applications go through the Michaels Stores careers portal, where store-level positions are listed by location. You can also browse open Support Associate roles filtered by visa sponsorship eligibility on Migrate Mate, which helps you identify which postings are realistic targets based on your work authorization needs before you invest time in the full application.
Which visa types are commonly used for Support Associate roles at Michaels Stores?
Michaels has sponsored H-1B, TN, F-1 OPT, F-1 CPT, and employment-based Green Card categories including EB-2 and EB-3 for roles across its workforce. For Support Associate positions, F-1 OPT and CPT are the most practical entry points for international students, while H-1B and Green Card pathways require employer initiation and are less common at the store associate level.
What qualifications or experience does Michaels look for in a Support Associate?
Michaels typically expects prior retail, customer service, or stocking experience for Support Associate hires. Familiarity with arts, crafts, or home decor products is a genuine differentiator given the store's category focus. Strong floor operations skills, including inventory management and point-of-sale experience, are weighted heavily. For visa-sponsored candidates, a degree is not usually required, but demonstrating consistent work history in retail strengthens your file.
How do I plan my timeline around visa sponsorship for a Support Associate role at Michaels?
If you're on F-1 OPT, start applications at least 90 days before your OPT expires to leave room for offer negotiation and USCIS processing. H-1B petitions are subject to the annual lottery with a filing window each April for an October 1 start date. For EB-2 or EB-3 Green Card sponsorship, PERM labor certification through the DOL typically adds 12 to 18 months to the overall timeline before USCIS adjudication begins.
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