Experience Manager Jobs at Michaels Stores with Visa Sponsorship
Experience Manager roles at Michaels Stores sit at the intersection of retail operations and customer engagement, overseeing in-store events, workshops, and creative programming. Michaels has a consistent track record of sponsoring international talent for operational leadership roles, making it a viable target for visa-holding candidates in the retail space.
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Get Access To All JobsINTRODUCTION
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
ROLE AND RESPONSIBILITIES
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
BASIC QUALIFICATIONS
- Retail management experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - HSTN-BAYTOWN, TX
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
INTRODUCTION
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
ROLE AND RESPONSIBILITIES
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
BASIC QUALIFICATIONS
- Retail management experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - HSTN-BAYTOWN, TX
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
See all 89+ Experience Manager at Michaels Stores jobs
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Get Access To All JobsTips for Finding Experience Manager Jobs at Michaels Stores Jobs
Frame your portfolio around creative programming
Michaels prioritizes candidates who can demonstrate hands-on event facilitation and workshop management experience. Before applying, document specific examples of customer-facing programming you've led, including attendance outcomes and repeat participation rates.
Confirm your visa category fits specialty occupation criteria
Experience Manager roles at retailers can face scrutiny from USCIS on specialty occupation grounds. Strengthen your case by ensuring your degree field aligns directly with retail management, operations, or a related discipline before your employer files the H-1B petition.
Target stores in high-volume hiring markets
Michaels posts Experience Manager openings most frequently in suburban markets with high craft-retail demand. Filtering your search geographically to those clusters increases your chances of landing an interview before a position is filled internally.
Use Migrate Mate to surface active openings
Michaels Experience Manager roles don't always stay posted long. Search Migrate Mate to find current openings filtered by visa sponsorship eligibility so you're applying to positions where sponsorship is already part of the employer's hiring plan.
Negotiate start date around LCA processing timelines
Your employer must file a certified Labor Condition Application with the DOL before submitting your H-1B petition. Build at least two to four weeks of LCA processing time into your expected start date conversation so neither side is caught off guard.
Prepare for OPT-to-H-1B transition before cap season
If you're on F-1 OPT, Michaels can employ you through your authorized period, but H-1B cap registration opens each March for an October 1 start. Confirm your employer's intent to sponsor before your OPT expiration date to avoid a gap in work authorization.
Experience Manager at Michaels Stores jobs are hiring across the US. Find yours.
Find Experience Manager at Michaels Stores JobsFrequently Asked Questions
Does Michaels Stores sponsor H-1B visas for Experience Managers?
Yes, Michaels Stores has an active history of sponsoring H-1B visas for Experience Manager roles. Sponsorship is not automatic with every offer, so you'll want to confirm it explicitly during the offer stage. Your employer files the H-1B petition with USCIS on your behalf, and the role must qualify as a specialty occupation under USCIS criteria.
How do I apply for Experience Manager jobs at Michaels Stores?
Applications go through Michaels' careers portal, where Experience Manager openings are listed by location. To find roles where visa sponsorship is part of the hiring plan, browse Migrate Mate, which filters Michaels postings specifically for international candidates. Tailoring your application to highlight in-store event management and customer engagement programming improves your fit for this role.
Which visa types does Michaels Stores commonly use for Experience Manager roles?
Michaels sponsors H-1B visas for candidates in specialty occupation roles, and also works with F-1 OPT and CPT for students in eligible programs. TN visas are available for Canadian and Mexican nationals in qualifying management or professional categories. For longer-term sponsorship, Michaels has also filed EB-2 and EB-3 Green Card petitions through the PERM labor certification process with the DOL.
What qualifications does Michaels Stores expect for Experience Manager candidates?
Michaels typically looks for candidates with a background in retail management, event coordination, or arts-and-crafts programming. A bachelor's degree in business, education, marketing, or a related field strengthens your H-1B specialty occupation case. Hands-on experience running customer workshops, managing part-time staff, and driving repeat program attendance is weighted heavily for this specific role.
How do I understand the visa sponsorship timeline for an Experience Manager offer at Michaels?
If you're pursuing an H-1B, your employer must file by the April deadline for an October 1 start, which means offer and LCA preparation needs to begin by late February or early March at the latest. For F-1 OPT candidates, Michaels can employ you immediately within your authorized period, but USCIS H-1B cap registration timing still governs when full sponsorship kicks in.
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