Customer Service Management Jobs at Perry Ellis International with Visa Sponsorship
Customer Service Management roles at Perry Ellis International sit at the intersection of fashion retail operations and team leadership, covering everything from wholesale account support to direct-to-consumer service oversight. Perry Ellis has sponsored work visas for this function, making it a realistic target for international candidates with relevant management experience.
See All Customer Service Management at Perry Ellis International JobsOverview
Showing 5 of 36+ Customer Service Management Jobs at Perry Ellis International jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 36+ Customer Service Management Jobs at Perry Ellis International
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Perry Ellis International.
Get Access To All JobsCompany Overview
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.
ABOUT THE COMPANY:
Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.
SUMMARY
The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.
Responsibilities:
Customer Experience
- Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.
- Achieves excellent scores on secret shopper reports.
- Ensure the store is visually distinctive and appearance impeccably maintained.
- Demonstrates awareness of store sales plans and results.
- Demonstrates awareness of individual contribution to business results.
- Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
- Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
- Understands reports, analysis of business trends and inventory opportunities.
Operational Responsibilities
- Prioritizes workflow through successful planning and time management.
- Supports appropriate staffing levels based on business trends and payroll guidelines.
- Understands and complies with all company policies, procedures and operations.
- Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
- Demonstrate effective written and verbal communication skills.
- Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
- Supports the supervision and motivates staff members.
Visual, Brand And Product Management
- Participates and supports execution of all pricing strategies to achieve gross margin.
- Supports the execution of merchandise set up according to visual guidelines.
- Communicates store inventory opportunities to the Store Manager.
- Supports replenishment of merchandise on the selling floor as needed.
People Responsibilities
- Adheres to Human Resources standards following general practices.
- Holds teams accountable for achieving results and communicates with Store Managers opportunities.
- Manages conflict.
- Empowers and involves the team in the decision making process while guiding the process.
- Receptive to feedback and fosters dialogue around solutions.
- Maintains confidentiality and meets own commitments.
REQUIREMENTS
- Energetic and positive attitude
- 1-2 years of retail experience
- Flexible availability; reliable transportation
- Strong verbal and written skills
- Strong interpersonal communication and customer service skills
- Customer service-oriented. (outgoing, friendly, and personable with a positive attitude)
- Must be able to move and/or lift to 25 pounds
- High school degree
BENEFITS:
- Employee discount
- Accumulated personal/sick time off
- 401(k) plan
- Monthly sales incentives
- Clothing Allowance
- Holiday Pay
INDRET
Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.
We encourage you to read and understand our Privacy Policy here.
Company Overview
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.
ABOUT THE COMPANY:
Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.
SUMMARY
The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.
Responsibilities:
Customer Experience
- Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.
- Achieves excellent scores on secret shopper reports.
- Ensure the store is visually distinctive and appearance impeccably maintained.
- Demonstrates awareness of store sales plans and results.
- Demonstrates awareness of individual contribution to business results.
- Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
- Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
- Understands reports, analysis of business trends and inventory opportunities.
Operational Responsibilities
- Prioritizes workflow through successful planning and time management.
- Supports appropriate staffing levels based on business trends and payroll guidelines.
- Understands and complies with all company policies, procedures and operations.
- Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
- Demonstrate effective written and verbal communication skills.
- Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
- Supports the supervision and motivates staff members.
Visual, Brand And Product Management
- Participates and supports execution of all pricing strategies to achieve gross margin.
- Supports the execution of merchandise set up according to visual guidelines.
- Communicates store inventory opportunities to the Store Manager.
- Supports replenishment of merchandise on the selling floor as needed.
People Responsibilities
- Adheres to Human Resources standards following general practices.
- Holds teams accountable for achieving results and communicates with Store Managers opportunities.
- Manages conflict.
- Empowers and involves the team in the decision making process while guiding the process.
- Receptive to feedback and fosters dialogue around solutions.
- Maintains confidentiality and meets own commitments.
REQUIREMENTS
- Energetic and positive attitude
- 1-2 years of retail experience
- Flexible availability; reliable transportation
- Strong verbal and written skills
- Strong interpersonal communication and customer service skills
- Customer service-oriented. (outgoing, friendly, and personable with a positive attitude)
- Must be able to move and/or lift to 25 pounds
- High school degree
BENEFITS:
- Employee discount
- Accumulated personal/sick time off
- 401(k) plan
- Monthly sales incentives
- Clothing Allowance
- Holiday Pay
INDRET
Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.
We encourage you to read and understand our Privacy Policy here.
See all 36+ Customer Service Management at Perry Ellis International jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at Perry Ellis International roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Perry Ellis International Jobs
Align your resume to retail operations language
Perry Ellis evaluates Customer Service Management candidates on wholesale, DTC, and omnichannel experience. Frame your background around order management, escalation resolution, and cross-functional team leadership rather than generic customer support duties.
Time your application around F-1 OPT authorization windows
If you are on F-1 OPT, account for the April H-1B registration deadline and October 1 start date. Starting your Perry Ellis application process by January gives you room to receive an offer, complete onboarding paperwork, and have the petition filed on time.
Target Perry Ellis roles tied to headquarters operations
Customer Service Management positions linked to corporate or regional operations centers are more likely to involve formal sponsorship processes than store-level roles. Focus your search on positions listed under wholesale, brand operations, or e-commerce customer experience.
Use Migrate Mate to filter open roles by sponsorship history
Search Customer Service Management openings at Perry Ellis International on Migrate Mate, which surfaces roles from employers with verified sponsorship track records, so you are not guessing which postings are realistically open to visa-sponsored candidates.
Clarify sponsorship scope before accepting an offer
Once Perry Ellis extends an offer, confirm whether they will file the LCA with DOL and cover USCIS petition fees. Some apparel employers sponsor the petition but not premium processing, which affects your start date planning if your current status has a hard expiry.
Customer Service Management at Perry Ellis International jobs are hiring across the US. Find yours.
Find Customer Service Management at Perry Ellis International JobsFrequently Asked Questions
Does Perry Ellis International sponsor H-1B visas for Customer Service Managements?
Yes, Perry Ellis International has sponsored H-1B visas for Customer Service Management roles. Sponsorship is not guaranteed for every open position, so it is worth confirming directly during the offer stage. H-1B eligibility for this function typically depends on your degree field aligning with the role under USCIS specialty occupation standards, which is assessed case by case.
How do I apply for Customer Service Management jobs at Perry Ellis International?
Applications go through Perry Ellis International's careers portal. You can also find open Customer Service Management roles on Migrate Mate, which filters for employers with verified visa sponsorship activity. When applying, tailor your resume to wholesale account management, DTC service operations, or omnichannel customer experience, since those are the functions Perry Ellis staffs most actively in this category.
Which visa types are commonly used for Customer Service Management roles at Perry Ellis International?
Perry Ellis International has sponsored H-1B and TN visas for professional roles, and has also hired candidates on F-1 OPT and F-1 CPT during their authorized training periods. TN is available only to Canadian and Mexican nationals in qualifying business categories. The right visa depends on your nationality, degree, and how the specific role is classified by the company's legal team.
What qualifications and experience does Perry Ellis International expect for Customer Service Management roles?
Perry Ellis typically looks for candidates with a bachelor's degree in business, retail management, supply chain, or a related field, combined with direct experience managing customer service teams in a fashion, apparel, or consumer goods environment. Familiarity with wholesale order workflows, ERP systems, and cross-functional coordination with sales and logistics teams strengthens your candidacy considerably.
How do I approach the sponsorship timeline for a Customer Service Management role at Perry Ellis International?
If you are targeting H-1B sponsorship, build your job search around the March USCIS registration window, with an October 1 employment start. For TN or OPT roles, timelines are more flexible but still require coordination between your offer date and petition filing. Start conversations with Perry Ellis recruiters at least three to four months before your current work authorization expires to avoid gaps.
See which Customer Service Management at Perry Ellis International employers are hiring and sponsoring visas right now.
Search Customer Service Management at Perry Ellis International Jobs