Patient Services Manager Jobs at Sun River Health with Visa Sponsorship
Patient Services Manager jobs at Sun River Health sit at the intersection of healthcare operations and community-centered care, overseeing front-desk teams, patient flow, and compliance in federally qualified health center settings. Sun River Health has an established track record of supporting international candidates through employment-based sponsorship pathways for this function.
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Get Access To All JobsINTRODUCTION
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is seeking a Full-time Patient Navigator to support our Hudson, NY site.
ROLE AND RESPONSIBILITIES
The Patient Navigator identifies individuals and/or members of their families within the target population who are in need of preventive and primary health care services and links them to the services they need. Includes care for: acute; chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations. Trains and mentors the Patient Representatives. Perform other duties as assigned on as needed basis.
Essential Duties and Responsibilities:
- Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
- Facilitates patient appointments within different departments of SRH and outside agencies. Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
- Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.
- Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
- Answer patient questions to clarify provider instructions, procedures and referral needs.
- Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
- Review open referrals for upcoming medical appointments and provide to clinical team.
MINIMUM QUALIFICATIONS
Minimum Education Requirement: High school diploma/ GED
Minimum Work-Related Experience: 0-2 years
Bilingual Spanish is preferred
JOB TYPE
Job type: Full-time
COMPENSATION
Pay: $22.00 - $25.47 per hour
Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
INTRODUCTION
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is seeking a Full-time Patient Navigator to support our Hudson, NY site.
ROLE AND RESPONSIBILITIES
The Patient Navigator identifies individuals and/or members of their families within the target population who are in need of preventive and primary health care services and links them to the services they need. Includes care for: acute; chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations. Trains and mentors the Patient Representatives. Perform other duties as assigned on as needed basis.
Essential Duties and Responsibilities:
- Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
- Facilitates patient appointments within different departments of SRH and outside agencies. Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
- Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.
- Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
- Answer patient questions to clarify provider instructions, procedures and referral needs.
- Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
- Review open referrals for upcoming medical appointments and provide to clinical team.
MINIMUM QUALIFICATIONS
Minimum Education Requirement: High school diploma/ GED
Minimum Work-Related Experience: 0-2 years
Bilingual Spanish is preferred
JOB TYPE
Job type: Full-time
COMPENSATION
Pay: $22.00 - $25.47 per hour
Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
Tips for Finding Patient Services Manager Jobs at Sun River Health
Document Healthcare Compliance Experience Thoroughly
Sun River Health operates as a federally qualified health center, so your resume should highlight HIPAA compliance, EHR platform experience, and patient access metrics. Concrete operational results carry more weight than general management titles during the screening process.
Target Open Roles Across Multiple Sites
Sun River Health runs a large network of community health locations, and Patient Services Manager openings appear across different sites with varying urgency. Applying to multiple active postings increases your chances of connecting with a hiring manager ready to move quickly on sponsorship.
Clarify OPT or TN Eligibility Before Applying
If you hold F-1 status, confirm your OPT end date covers at least six months of anticipated employment. For Canadian or Mexican nationals, TN classification applies to management roles in healthcare services, making it a faster path than waiting for an employer-sponsored EB petition.
Ask About PERM Timeline During Offer Negotiation
EB-2 and EB-3 sponsorship requires PERM labor certification, which the DOL must approve before USCIS adjudicates the immigrant petition. Raise the PERM timeline explicitly when an offer is on the table so both sides align on the multi-year commitment involved.
Use Migrate Mate to Filter Verified Sponsorship Roles
Search for Patient Services Manager openings at Sun River Health directly on Migrate Mate, which surfaces roles with confirmed sponsorship history. Filter by visa type to match postings to your current status before investing time in the application.
Prepare References Who Understand Healthcare Operations
Sun River Health interviews for Patient Services Managers tend to weight operational leadership in high-volume clinical environments. References from FQHC, urgent care, or hospital outpatient settings who can speak to patient throughput and staff supervision add credibility that immigration sponsors value when building the case file.
Frequently Asked Questions
Does Sun River Health sponsor H-1B visas for Patient Services Managers?
Sun River Health's primary sponsorship pathways for Patient Services Managers are employment-based Green Card categories rather than H-1B visa. The H-1B classification requires the role to qualify as a specialty occupation, which is harder to establish for operations-focused management positions. If you're currently on F-1 OPT or TN visa status, those are typically the more viable near-term options while a longer-term EB sponsorship is arranged.
How do I apply for Patient Services Manager jobs at Sun River Health?
Applications are submitted through Sun River Health's careers portal, where Patient Services Manager openings are listed by site location. Tailor your application to highlight patient access operations, staff supervision, and compliance experience relevant to community health settings. Migrate Mate also aggregates verified Sun River Health postings with sponsorship details, so you can confirm a role's eligibility before applying and track new openings as they appear.
Which visa types does Sun River Health commonly use for Patient Services Manager roles?
Sun River Health has sponsored EB-2 and EB-3 immigrant visas for this function, which involve PERM labor certification filed with the DOL followed by an immigrant petition with USCIS. F-1 OPT and CPT are also supported for candidates completing healthcare administration programs, and TN classification is available to qualified Canadian and Mexican nationals in eligible management categories.
What qualifications does Sun River Health expect for a Patient Services Manager?
Candidates typically need a bachelor's degree in healthcare administration, business, or a related field alongside direct experience managing front-office or patient access teams in a clinical environment. Familiarity with EHR systems, insurance verification workflows, and HIPAA requirements is expected. Experience in a federally qualified health center or community health setting is a meaningful differentiator because Sun River Health's patient population and compliance obligations differ from standard private practice.
How long does the sponsorship process take for a Patient Services Manager position?
If you're starting on F-1 OPT, your authorization period covers the initial employment while the employer initiates a longer-term plan. EB-3 PERM sponsorship typically runs one to two years from labor certification through USCIS petition approval, not counting visa backlog wait times that vary significantly by country of birth. Aligning on a realistic timeline with the hiring team before accepting an offer prevents mismatched expectations on both sides.