Transact Campus Visa Sponsorship Jobs USA
Transact Campus is a financial technology company specializing in campus commerce and payment solutions for higher education institutions. It sponsors a select range of work visas, making it a niche but viable target for tech professionals, particularly software engineers and developers seeking U.S. sponsorship in the edtech space.
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Get Access To All JobsWho we are:
Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.
Why join our team?
We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
What you will be doing:
As a Technical Support Engineer II, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical issues, provide comprehensive solutions, and ensure our customers achieve maximum value from their Illumia technology investments. This role combines deep technical expertise with strong customer relationship skills to deliver exceptional support experiences.
Job Summary / Purpose
The Technical Support Engineer II serves as the frontline technical problem-solving expert, diagnosing and resolving complex software and hardware issues for customers in mission-critical environments across healthcare, higher education, and corporate campuses. This role is responsible for delivering exceptional technical support, contributing to knowledge sharing, and driving process improvements that enhance overall support delivery.
Who you will work with:
You'll collaborate closely with your Support Manager and fellow Technical Support Engineers within your specialized team (Healthcare, Higher Education, Payments, or Food Services). You'll regularly interact with Customer Engineers, Technical Success Engineers, and Technical Account Managers to ensure seamless customer experiences. Cross-functionally, you'll work with Product Management, Engineering, and Quality Assurance teams to escalate complex issues and contribute to product improvements.
You'll also interface directly with customers ranging from IT administrators and system integrators to end-users in hospitals, universities, and corporate campuses, requiring excellent communication skills across diverse technical backgrounds.
Key Responsibilities and Duties
- Troubleshoot software and hardware issues across Illumia's product portfolio for customers in healthcare, higher education, and corporate environments.
- Collaborate with internal teams to resolve escalated cases and ensure timely resolution.
- Document solutions and contribute to the knowledge base for team-wide learning and efficiency.
- Drive process improvements that enhance overall support delivery and customer satisfaction.
- Serve as a trusted technical advisor to customers in mission-critical environments across Illumia's diverse product portfolio.
What you bring to the table:
Required Qualifications
- Practical experience in Information Technology, Engineering, or related technical field
- 2-4 years of technical support or software troubleshooting experience
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Experience with SQL databases and basic query writing
- Familiarity with Windows and/or Linux server environments
- Understanding of web technologies (HTTP/HTTPS, APIs, web browsers)
- Customer service orientation with patience and empathy
- Ability to work independently and manage multiple cases simultaneously
- Willingness to learn new technologies and adapt to changing environments
Preferred Qualifications
- Bachelor's degree in Computer Science or related field of study
- Experience in healthcare, higher education, or financial services technology
- Knowledge of payment processing systems and PCI compliance
- Familiarity with campus card/ID systems or access control technologies
- Experience with enterprise software integrations and APIs
- Understanding of network fundamentals (TCP/IP, DNS, firewalls)
- Experience with ticketing systems and customer support tools
- Previous experience in mission-critical environments
Essential Functions of the job:
The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA). These functions are the fundamental job duties required for successful performance.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may be added, removed, or modified at any time in accordance with business needs and applicable law.
What is good to know:
This role may require occasional evening or weekend work to support customers in different time zones or during critical system implementations. Some travel may be required for on-site customer support or training opportunities (typically less than 5%). The position offers significant growth opportunities within our three-group structure, with clear advancement paths to Senior Technical Support Engineer and specialized roles in Customer Engineering or Technical Success.
Competencies and Behaviors
- Collaboration, adaptability, problem-solving, customer focus, technical curiosity, and continuous learning.
- Demonstrates integrity, respect, and an entrepreneurial spirit aligned with Illumia's core values.
- Humble: The right leaders for Illumia don't need to own the spotlight — they share credit, define success collectively, and are quick to elevate the contributions of others. This is a company that still writes its story. The leaders who thrive here find energy in building something together, not in being recognized as the smartest person in the room.
- Hungry: We are not looking for caretakers. We are looking for leaders who are restless about what's possible, self-motivated to close the gap between where we are today and where we need to be, and who are already thinking about the next opportunity before anyone asks.
- Smart: At Illumia, our leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities. Technical skills matter, but the ability to read a room, build trust across functions, and bring people along is what separates a great leader from one who burns the organization out.
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws.
What you get when you join our team:
- Flexible time off to include paid holidays and volunteer time.
- Robust health, dental, and vision insurance plans on your first day of employment
- Employer-paid life insurance/AD&D/short-term and long-term disability insurance
- Comprehensive employee assistance program (EAP)
- Flexible spending account (FSA) or health savings account (HSA)
- Matched 401(k)
- Employee stock purchase plan
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
Who we are:
Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.
Why join our team?
We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
What you will be doing:
As a Technical Support Engineer II, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical issues, provide comprehensive solutions, and ensure our customers achieve maximum value from their Illumia technology investments. This role combines deep technical expertise with strong customer relationship skills to deliver exceptional support experiences.
Job Summary / Purpose
The Technical Support Engineer II serves as the frontline technical problem-solving expert, diagnosing and resolving complex software and hardware issues for customers in mission-critical environments across healthcare, higher education, and corporate campuses. This role is responsible for delivering exceptional technical support, contributing to knowledge sharing, and driving process improvements that enhance overall support delivery.
Who you will work with:
You'll collaborate closely with your Support Manager and fellow Technical Support Engineers within your specialized team (Healthcare, Higher Education, Payments, or Food Services). You'll regularly interact with Customer Engineers, Technical Success Engineers, and Technical Account Managers to ensure seamless customer experiences. Cross-functionally, you'll work with Product Management, Engineering, and Quality Assurance teams to escalate complex issues and contribute to product improvements.
You'll also interface directly with customers ranging from IT administrators and system integrators to end-users in hospitals, universities, and corporate campuses, requiring excellent communication skills across diverse technical backgrounds.
Key Responsibilities and Duties
- Troubleshoot software and hardware issues across Illumia's product portfolio for customers in healthcare, higher education, and corporate environments.
- Collaborate with internal teams to resolve escalated cases and ensure timely resolution.
- Document solutions and contribute to the knowledge base for team-wide learning and efficiency.
- Drive process improvements that enhance overall support delivery and customer satisfaction.
- Serve as a trusted technical advisor to customers in mission-critical environments across Illumia's diverse product portfolio.
What you bring to the table:
Required Qualifications
- Practical experience in Information Technology, Engineering, or related technical field
- 2-4 years of technical support or software troubleshooting experience
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Experience with SQL databases and basic query writing
- Familiarity with Windows and/or Linux server environments
- Understanding of web technologies (HTTP/HTTPS, APIs, web browsers)
- Customer service orientation with patience and empathy
- Ability to work independently and manage multiple cases simultaneously
- Willingness to learn new technologies and adapt to changing environments
Preferred Qualifications
- Bachelor's degree in Computer Science or related field of study
- Experience in healthcare, higher education, or financial services technology
- Knowledge of payment processing systems and PCI compliance
- Familiarity with campus card/ID systems or access control technologies
- Experience with enterprise software integrations and APIs
- Understanding of network fundamentals (TCP/IP, DNS, firewalls)
- Experience with ticketing systems and customer support tools
- Previous experience in mission-critical environments
Essential Functions of the job:
The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA). These functions are the fundamental job duties required for successful performance.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may be added, removed, or modified at any time in accordance with business needs and applicable law.
What is good to know:
This role may require occasional evening or weekend work to support customers in different time zones or during critical system implementations. Some travel may be required for on-site customer support or training opportunities (typically less than 5%). The position offers significant growth opportunities within our three-group structure, with clear advancement paths to Senior Technical Support Engineer and specialized roles in Customer Engineering or Technical Success.
Competencies and Behaviors
- Collaboration, adaptability, problem-solving, customer focus, technical curiosity, and continuous learning.
- Demonstrates integrity, respect, and an entrepreneurial spirit aligned with Illumia's core values.
- Humble: The right leaders for Illumia don't need to own the spotlight — they share credit, define success collectively, and are quick to elevate the contributions of others. This is a company that still writes its story. The leaders who thrive here find energy in building something together, not in being recognized as the smartest person in the room.
- Hungry: We are not looking for caretakers. We are looking for leaders who are restless about what's possible, self-motivated to close the gap between where we are today and where we need to be, and who are already thinking about the next opportunity before anyone asks.
- Smart: At Illumia, our leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities. Technical skills matter, but the ability to read a room, build trust across functions, and bring people along is what separates a great leader from one who burns the organization out.
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws.
What you get when you join our team:
- Flexible time off to include paid holidays and volunteer time.
- Robust health, dental, and vision insurance plans on your first day of employment
- Employer-paid life insurance/AD&D/short-term and long-term disability insurance
- Comprehensive employee assistance program (EAP)
- Flexible spending account (FSA) or health savings account (HSA)
- Matched 401(k)
- Employee stock purchase plan
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
Job Roles at Transact Campus
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Get Access To All JobsTips for Finding Transact Campus Visa Sponsorship Jobs USA
Target technical roles in campus technology
Transact Campus builds payment and credential platforms for universities, so engineering and software development roles are where sponsorship activity concentrates. Focus your application on positions with clear technical requirements rather than generalist or administrative functions.
Understand which visa types they support
Transact Campus has a track record sponsoring H-1B and Green Card pathways, as well as F-1 OPT and TN visas. If you're on OPT, this is worth pursuing early, companies that support OPT often convert to H-1B sponsorship for strong performers.
Leverage the higher education niche
Familiarity with campus environments, student payment systems, or university IT infrastructure gives you a real edge here. Highlighting relevant domain knowledge in your application signals you can contribute from day one, something smaller niche employers weigh heavily.
Apply during active hiring cycles, not just when roles open
For companies with selective sponsorship activity, timing matters. Monitor Transact Campus's open roles consistently rather than applying in a single burst. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and track new postings as they appear.
Prepare for a selective, relationship-driven process
Companies with focused sponsorship programs often make sponsorship decisions based on fit and long-term potential, not just credentials. Come prepared to articulate why you're committed to the campus technology space and why Transact Campus specifically aligns with your career goals.
Align your application with their product focus
Transact Campus works at the intersection of fintech and higher education. If your background touches payments, mobile credentials, or SaaS platforms for institutional clients, make that connection explicit in your resume and cover letter, it differentiates you within a technical applicant pool.
Frequently Asked Questions
Does Transact Campus sponsor H-1B visas?
Yes, Transact Campus sponsors H-1B visas. Sponsorship activity has been concentrated in technical roles, consistent with the company's focus on software and payment infrastructure for higher education. If you're targeting an H-1B through Transact Campus, software engineering and product development positions are your strongest entry points. Applying during an active hiring cycle improves your chances given the selective volume of sponsorships.
Which visa types does Transact Campus sponsor?
Transact Campus sponsors H-1B and Green Card (EB-2 and EB-3) petitions, and also supports F-1 OPT and TN visa holders. This range makes the company accessible at different stages of an international career, whether you're a recent graduate on OPT or an experienced professional seeking permanent residence sponsorship through an employer-backed Green Card.
Which departments or roles at Transact Campus are most likely to receive visa sponsorship?
Based on Transact Campus's product profile, technical roles in software engineering, platform development, and systems integration are most aligned with sponsorship activity. The company builds campus payment and credentialing solutions, so roles requiring specialized software skills in fintech or SaaS environments represent the clearest pathway. Non-technical or general business roles are less likely candidates for sponsorship at a company of this size.
How do I find open visa-sponsored jobs at Transact Campus?
Migrate Mate is the most direct way to find sponsored roles at companies like Transact Campus, it filters job listings by verified sponsorship history so you're only seeing employers with a real track record. Search specifically for Transact Campus on Migrate Mate to surface active openings, and set up alerts so you're notified as soon as new roles are posted rather than checking manually.
How do I approach the application process at Transact Campus as a visa sponsorship candidate?
Be upfront about your visa status early in the process. Companies with selective sponsorship programs make deliberate decisions about which candidates to sponsor, so clarity helps both sides move efficiently. Emphasize technical depth and any experience with campus technology, payment systems, or institutional SaaS products. For OPT candidates, highlight your authorization timeline and demonstrate long-term commitment to the role, that context matters for sponsorship decisions at companies at this scale.