Service Tech Jobs at Xylem with Visa Sponsorship
Service Tech roles at Xylem sit at the intersection of field operations and environmental infrastructure, covering water and wastewater systems across industrial and municipal sites. Xylem has a track record of sponsoring international talent for hands-on technical roles, making it a realistic target for visa-seeking service professionals.
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INTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring for a Field Service Technician!
ROLE AND RESPONSIBILITIES
The Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.
CORE RESPONSIBILITIES
- To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
- Create and maintain safe working environment and culture within the organization
- Take care of company property
- Demonstrates high impact culture through innovation, accountability and empowerment
- Must be able to function in a team environment
- Usually works with minimal supervision
- Works independently
Driving Requirements
- Driver Application for Employment
- Motor Vehicle Report (MVR)
BASIC QUALIFICATIONS
- HS diploma or equivalent
- Capable of obtaining a CDL, class A or B with applicable endorsements
- Preferred:
- May have industry specific license(s)
- Ability to obtain all required customer clearances (TWIC, DISA, etc.)
- Ability to obtain DOT Medical card
- Clean driving record
- Ability to obtain and maintain privileges to drive a company vehicle
- Work experience preferred
- 2 to 5 years of technical work experience including industrial or commercial process water experience
Skill Requirements
- Electrical, mechanical, diesel, fusion experience depending on business unit
- Work without direct supervision and can provide coaching/training to entry-level technicians
- Technically sound
- Experience with Microsoft Office
- Must have customer service experience
- Demonstrates critical thinking and troubleshooting ability
- Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways
What we can offer you:
- Health, Dental, and Vision insurance available on your 1st day of employment
- Generous retirement saving plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness, rewards and recognition, and employee discount programs
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

INTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring for a Field Service Technician!
ROLE AND RESPONSIBILITIES
The Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.
CORE RESPONSIBILITIES
- To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
- Create and maintain safe working environment and culture within the organization
- Take care of company property
- Demonstrates high impact culture through innovation, accountability and empowerment
- Must be able to function in a team environment
- Usually works with minimal supervision
- Works independently
Driving Requirements
- Driver Application for Employment
- Motor Vehicle Report (MVR)
BASIC QUALIFICATIONS
- HS diploma or equivalent
- Capable of obtaining a CDL, class A or B with applicable endorsements
- Preferred:
- May have industry specific license(s)
- Ability to obtain all required customer clearances (TWIC, DISA, etc.)
- Ability to obtain DOT Medical card
- Clean driving record
- Ability to obtain and maintain privileges to drive a company vehicle
- Work experience preferred
- 2 to 5 years of technical work experience including industrial or commercial process water experience
Skill Requirements
- Electrical, mechanical, diesel, fusion experience depending on business unit
- Work without direct supervision and can provide coaching/training to entry-level technicians
- Technically sound
- Experience with Microsoft Office
- Must have customer service experience
- Demonstrates critical thinking and troubleshooting ability
- Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways
What we can offer you:
- Health, Dental, and Vision insurance available on your 1st day of employment
- Generous retirement saving plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness, rewards and recognition, and employee discount programs
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!
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Get Access To All JobsTips for Finding Service Tech Jobs at Xylem Jobs
Certify your technical credentials before applying
Xylem's Service Tech roles in water and wastewater often require state-specific certifications like a Water Treatment Operator license. Verify your credentials transfer or are recognized before your interview, since employers can't start a visa process for an unlicensed candidate.
Target Xylem's municipal contract locations strategically
Xylem deploys Service Techs through long-term municipal infrastructure contracts, so roles tied to active contracts have more stable sponsorship timelines than project-based openings. Search for positions in regions where Xylem holds utility or wastewater treatment service agreements.
Clarify your visa category before the offer stage
Service Tech roles at Xylem span OPT, TN, H-1B, and Green Card pathways depending on your background and nationality. Raise your visa status early in recruiter conversations so the hiring team can route your file to the right internal immigration contact before an offer is extended.
Use Migrate Mate to filter open Service Tech roles at Xylem by visa type
Not every Xylem Service Tech posting specifies which visa categories are supported. Migrate Mate filters active Xylem openings by sponsorship type, so you can target roles where your specific visa pathway, whether H-1B, TN, or OPT, is already confirmed.
Align your degree field to the LCA specialty occupation definition
For H-1B sponsorship, Xylem must file a Labor Condition Application with the DOL certifying the role qualifies as a specialty occupation. Engineering technology or environmental science degrees strengthen this filing significantly compared to unrelated fields, even if your hands-on experience is strong.
Account for PERM timelines if you're targeting permanent residency
EB-2 and EB-3 Green Card sponsorship through Xylem requires PERM labor certification from the DOL, a process that can run nine to eighteen months before USCIS even receives your I-140. Factor this into your timeline if you're approaching the end of a nonimmigrant status period.
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Find Service Tech at Xylem JobsFrequently Asked Questions
Does Xylem sponsor H-1B visas for Service Techs?
Yes, Xylem sponsors H-1B visas for Service Tech roles, though sponsorship depends on the specific position qualifying as a specialty occupation under USCIS criteria. Roles tied to engineering or environmental systems are stronger candidates for H-1B eligibility than general maintenance positions. Confirm the classification with Xylem's HR team during the offer process.
How do I apply for Service Tech jobs at Xylem?
You can apply through Xylem's careers portal or find filtered openings by visa type on Migrate Mate. When applying, tailor your resume to highlight field experience with water, wastewater, or industrial equipment systems. Reference any operator certifications prominently, as these are frequently listed as requirements for Service Tech postings at Xylem.
Which visa types does Xylem commonly use for Service Tech roles?
Xylem supports several visa categories for Service Tech positions, including H-1B for specialty occupation roles, TN for Canadian and Mexican nationals in qualifying technical fields, F-1 OPT and CPT for recent graduates, J-1 for exchange-based placements, and EB-2 or EB-3 immigrant visas for candidates pursuing a Green Card through employer sponsorship.
What qualifications does Xylem expect for Service Tech positions?
Xylem typically looks for candidates with hands-on experience servicing pumps, motors, or water treatment systems, alongside relevant technical education in mechanical, electrical, or environmental engineering fields. State operator certifications for water or wastewater treatment strengthen your profile significantly. Some roles specify experience with SCADA systems or industrial controls used in municipal infrastructure environments.
How do I plan my timeline if Xylem is sponsoring my H-1B?
The H-1B cap lottery runs once per year with registrations opening in March and an October 1 start date for selected petitions. If you're on F-1 OPT, confirm your OPT expiration date against this timeline. A cap-gap extension covers your status if OPT expires between April and October while your H-1B petition is pending with USCIS.
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