CPT Customer Engagement Manager Jobs
Customer Engagement Manager roles on CPT let F-1 students apply CRM strategy, customer lifecycle analysis, and cross-functional communication directly within a degree program in business, marketing, or a related field. Your DSO must confirm the position is integral to your curriculum before you start, and CPT authorization is employer-specific, so a new offer means a new authorization.
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INTRODUCTION
The Office of Alumni Relations is seeking a creative, motivated, and self-driven Student Engagement Video Intern to support our student engagement programs through compelling video content. This position will create video content supporting The Mighty Utah Student Section (MUSS) and the Student Alumni Board (SAB).
Working alongside professional staff and student board members and leaders, the Video Intern will capture, produce, and edit engaging content that connects with current students, promotes programs and events, and grows the digital presence of The MUSS and SAB. This is an excellent opportunity for a student looking to build a professional video portfolio while gaining real-world experience in content creation, social media strategy, and brand storytelling. All equipment and resources required for this role's success (laptop, editing software, cameras, mics, etc.) will be provided. Applicants are required to be currently enrolled full-time student at the University of Utah.
Responsibilities
- Capture high quality content at athletics events, campus programs, and other student engagement activities.
- Produce and edit engaging videos for Instagram, TikTok, and other digital platforms.
- Collaborate with the Student Engagement team, MUSS Board and Student Alumni Board to develop creative content ideas that support their program goals.
- Stay current on social media trends, editing styles, and platform best practices to keep content fresh and engaging.
- Organize, catalog, and maintain video footage and b-roll libraries.
- Attend Utah Athletics, MUSS, and SAB events and programming as directed to capture content and b-roll.
MINIMUM QUALIFICATIONS
Must be current University of Utah student.
PREFERENCES
- Demonstrated experience filming and editing video content for social media platforms.
- Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, CapCut, or similar programs.
- Assist with content planning and contribute ideas to help increase engagement and grow social media audiences on The MUSS and SAB social media.
- Understanding of current social media trends and best practices, particularly Instagram and TikTok.
- Experience operating DSLR, mirrorless, or professional video cameras (or demonstrated ability to produce high-quality content using mobile devices).
- Interest in college athletics, campus traditions, and student engagement is strongly preferred.
- Support other special projects as assigned.
SPECIAL INSTRUCTIONS SUMMARY
Applicants must submit a resume along with a portfolio or links to 3–5 examples of video content they have filmed and edited. Examples may include work created for social media, classes, student organizations, freelance projects, or personal creative work.
ADDITIONAL INFORMATION
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
POSTING SPECIFIC QUESTIONS
Required fields are indicated with an asterisk (*).
- Are you a current University of Utah student?
- Yes
- No
APPLICANT DOCUMENTS
Required Documents
- Resume
- Applicant Document - Other
Optional Documents
OPEN DATE 08/06/2026
REQUISITION NUMBER PRN17315N
JOB TITLE UU Student - Other
WORKING TITLE Student Engagement Video Intern
CAREER PROGRESSION TRACK SJ
TRACK LEVEL
FLSA CODE Nonexempt
PATIENT SENSITIVE JOB CODE? No
TYPE Non Benefited Staff / Student
TEMPORARY? No
STANDARD HOURS PER WEEK 15-19
FULL TIME OR PART TIME? Part Time
SHIFT Variable
WORK SCHEDULE SUMMARY
10-15 hours per week (up to 19 depending on the workload). Evenings and weekends may be required on an as needed basis.
IS THIS A WORK STUDY JOB? No
VP AREA President
DEPARTMENT 00326 - Office of Alumni Relations
LOCATION Campus
CITY Salt Lake City, UT
TYPE OF RECRUITMENT External Posting
PAY RATE RANGE 15.00
CLOSE DATE 09/04/2026
PRIORITY REVIEW DATE (NOTE - POSTING MAY CLOSE AT ANY TIME)
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Get Access To All JobsCustomer Engagement Manager CPT: Frequently Asked Questions
Does a Customer Engagement Manager role qualify for CPT authorization?
It qualifies if your degree program includes coursework in marketing, business, communications, or a related field and your DSO determines the role is an integral part of your curriculum. The position must involve substantive work, such as managing customer lifecycle strategy or leading cross-functional retention initiatives, not administrative support tasks unrelated to your academic focus.
Can I do CPT for a Customer Engagement Manager role at a startup with no prior visa sponsorship history?
Yes. CPT authorization is granted by your school, not by USCIS, so the employer doesn't need prior sponsorship history to hire you on CPT. The employer does need to provide a formal offer letter describing your duties so your DSO can confirm the curriculum connection and update your I-20 before your start date.
How do I find Customer Engagement Manager roles open to CPT students?
Search on Migrate Mate, which filters listings by employers with Labor Condition Application filing history in marketing and customer operations. That LCA data is a reliable signal that an employer understands work authorization requirements, which matters when you need onboarding to align with a DSO-issued CPT authorization date.
What happens to my CPT if the Customer Engagement Manager role changes scope mid-internship?
A significant change in duties, such as shifting from customer retention strategy to general sales operations, may require a new CPT authorization. Notify your DSO promptly if your responsibilities change materially. Continuing to work under an authorization that no longer matches your actual role puts your F-1 status at risk, even if the employer is unaware of the issue.
Does CPT in a Customer Engagement Manager role count toward OPT eligibility?
Part-time CPT, defined as fewer than 20 hours per week, doesn't affect OPT eligibility regardless of duration. Full-time CPT totaling 12 or more months does eliminate your OPT eligibility entirely. Many Customer Engagement Manager placements are structured as year-long full-time roles, so confirm the hours and duration with your DSO before accepting an offer.