CPT Customer Operations Manager Jobs
Customer Operations Manager roles on CPT sit at the intersection of business process management and cross-functional leadership, both areas that DSOs routinely approve when the work ties directly to business administration, operations, or management coursework. Your authorization covers a defined employer and period, so lining up your offer before your DSO submits the CPT request is essential.
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Get Access To All JobsINTRODUCTION
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.
At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.
ROLE AND RESPONSIBILITIES
Support Distribution Control Center and ADMS software as a Grid Ops Engineering intern at Xcel Energy, gaining hands-on experience in power system operations.
Typical intern responsibilities may include but are not limited to:
1) Supporting model tuning and tracking non-communicating devices
2) Assisting with alarm limits and special projects or Grid Operations Engineering (GOE) focuses
3) Working with Engineering staff to support the Distribution Control Center and enable ADMS software
4) Performing entry-level engineering analyst tasks supporting tools, programs, and databases for outage coordination, power flow studies, and power system monitoring
5) Gaining practical operations experience and mentoring to build professional confidence and people skills
This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.
MINIMUM QUALIFICATIONS
- Current student, Freshman or higher (as of Fall 2027)
- Enrolled in an ABET accredited college or university and pursuing a degree in Engineering (Electrical preferred but not required)
- Some field visits but no routine travel required.
- Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.
PREFERRED QUALIFICATIONS
- Interest in power systems.
- Willingness to learn and ask questions.
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Non-Bargaining
The anticipated starting base pay for this position is: $23.10 per hour
This position is eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO), Holidays
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 10/16/26
EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)
All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
INTRODUCTION
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.
At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.
ROLE AND RESPONSIBILITIES
Support Distribution Control Center and ADMS software as a Grid Ops Engineering intern at Xcel Energy, gaining hands-on experience in power system operations.
Typical intern responsibilities may include but are not limited to:
1) Supporting model tuning and tracking non-communicating devices
2) Assisting with alarm limits and special projects or Grid Operations Engineering (GOE) focuses
3) Working with Engineering staff to support the Distribution Control Center and enable ADMS software
4) Performing entry-level engineering analyst tasks supporting tools, programs, and databases for outage coordination, power flow studies, and power system monitoring
5) Gaining practical operations experience and mentoring to build professional confidence and people skills
This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.
MINIMUM QUALIFICATIONS
- Current student, Freshman or higher (as of Fall 2027)
- Enrolled in an ABET accredited college or university and pursuing a degree in Engineering (Electrical preferred but not required)
- Some field visits but no routine travel required.
- Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.
PREFERRED QUALIFICATIONS
- Interest in power systems.
- Willingness to learn and ask questions.
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Non-Bargaining
The anticipated starting base pay for this position is: $23.10 per hour
This position is eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO), Holidays
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 10/16/26
EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)
All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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Get Access To All JobsCustomer Operations Manager CPT: Frequently Asked Questions
Does a Customer Operations Manager role qualify for CPT authorization?
Yes, if your degree program includes coursework in business administration, operations management, or organizational leadership, a Customer Operations Manager role typically qualifies. Your DSO will evaluate whether the work is an integral part of your curriculum, not just loosely related. Bring your course catalog and a job description to the DSO meeting to make the case directly.
Can I do full-time CPT as a Customer Operations Manager without losing OPT eligibility?
Full-time CPT, defined as 20 or more hours per week, does not eliminate OPT eligibility on its own, but 12 or more months of full-time CPT across your entire program does. Part-time CPT, regardless of duration, never affects OPT eligibility. Track your cumulative full-time CPT hours carefully, especially if you've had prior CPT authorizations in earlier semesters.
How do I find Customer Operations Manager employers who are open to CPT students?
Migrate Mate lists Customer Operations Manager roles filtered by employers with work authorization experience, so you're not spending time on companies that have never sponsored or hired international students. Focus on mid-size operations-heavy companies in logistics, SaaS, and financial services, where customer operations functions tend to be structured enough to justify a defined CPT scope.
What should the CPT job offer letter include for a Customer Operations Manager position?
Your DSO needs the offer letter to specify your start and end dates, weekly hours, job title, and a description of duties tied to your academic program. For a Customer Operations Manager role, the duties section should reference process oversight, cross-functional coordination, or service delivery metrics, as those map cleanly to business administration curriculum requirements.
Can my CPT employer later sponsor me for H-1B as a Customer Operations Manager?
Yes. Customer Operations Manager is a specialty occupation under USCIS standards when the role requires a bachelor's degree in a directly related field. CPT itself has no bearing on H-1B visa eligibility. If your employer intends to sponsor, confirm early that the job description supports a specialty occupation argument and that they're willing to file an LCA with DOL when the time comes.