CPT IT Support Technician Jobs
IT Support Technician CPT jobs let F-1 students apply hands-on troubleshooting, network administration, and systems support skills in a work setting that your DSO must tie directly to your enrolled program. Your CPT authorization is employer-specific, so a new role means a new I-20 before your first day.
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Your Job
If you're a student who genuinely enjoys figuring out why something broke, is curious about how AI can change the way support works, and wants real responsibility on a fast-paced team - this co-op was designed for you.
Our team supports the applications, data pipelines, and integrations that keep Flint Hills Resources running - and we're actively transforming how that support gets done. AI agents, automation workflows, and smarter monitoring aren't future plans here; they're work in progress, and you'll be part of it.
Based on-site in Wichita, Kansas. Flexible hours (15-30 hrs/week) scheduled around your classes, primarily between 7:00 AM and 5:00 PM M-F.
This position is structured as a co-op with the potential to transition into an internship in Summer 2027.
Our Team
- Troubleshoot and resolve technical issues related to data systems, data flows, and complex integrations - real issues, not simulated ones
- Investigate root causes of recurring problems, working alongside IT teams, end users, and vendors to find durable solutions
- Monitor alerts and alarms to protect the reliability of critical data and business processes
- Build and maintain documentation that supports both the team and end users
- Actively use the team's AI toolset to analyze problems, automate support processes, and drive identified automation opportunities to completion
- Collaborate with product teams to stay ahead of upcoming changes and contribute to better supportability
- Develop a working understanding of how the technology stack connects to real business outcomes
What You Will Do
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
Who You Are (Basic Qualifications)
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
What Will Put You Ahead
- Previous experience in IT support, troubleshooting, or customer service
- Familiarity with programming languages such as Python, TypeScript, or .NET
- Exposure to event-driven or API-based integrations
- Curiosity about AWS services (Lambda, S3, CloudWatch)
- Interest in graph databases, particularly Neo4j
- You've already experimented with AI tools on your own - for schoolwork, side projects, or just to see what they can do
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
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Get Access To All JobsIT Support Technician CPT: Frequently Asked Questions
Does an IT Support Technician role qualify for CPT authorization?
Yes, if your enrolled program includes coursework in information technology, computer science, systems administration, or a related field. Your DSO must document that the IT Support Technician position integrates directly with your academic curriculum. Generic IT work without a clear curricular connection will not satisfy SEVP requirements, so bring a detailed job description to your DSO meeting.
Can I do CPT for an IT Support Technician role at a remote-first company?
Yes, remote CPT is permitted, but your I-20 must reflect the employer's physical address or your remote work location depending on your school's policy. Some DSOs require a U.S.-based physical worksite listed on the CPT authorization. Clarify your school's remote work policy before accepting a fully distributed role to avoid an I-20 discrepancy.
How do I find IT Support Technician employers who are open to CPT students?
Migrate Mate lists IT Support Technician roles from employers with F-1 hiring history, so you can focus on companies already familiar with CPT work authorization. IT departments at universities, healthcare systems, and managed service providers tend to hire CPT students regularly because their internal teams handle compliance paperwork and understand the authorization process.
Does working as an IT Support Technician on CPT affect my future H-1B eligibility?
CPT itself doesn't affect H-1B visa eligibility, but the cumulative time you spend on full-time CPT matters. Twelve or more months of full-time CPT eliminates your OPT, which in turn removes your cap-gap protection during H-1B transitions. IT Support Technician roles are also evaluated under specialty occupation standards for H-1B, so the degree field on your diploma needs to align with the technical requirements of the role.
What happens if my IT Support Technician CPT role ends before my authorized end date?
You must stop working immediately when the position ends and notify your DSO to update your I-20. CPT authorization is employer-specific and position-specific, so you can't transfer it to a new employer or role. If you want to continue working, your DSO must authorize a new CPT job before your first day at the new position, not retroactively.