CPT Patient Representative Jobs
Patient Representative roles sit at the intersection of healthcare operations and patient advocacy, making them a strong CPT match for health services administration, public health, and social work students. Your DSO must authorize CPT before your start date, and the role must connect directly to your degree program's learning objectives.
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JOB SUMMARY
Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Spring 2027! This position will provide support to our Patient Concierge Coordinators and Managers, as they support patients directly with travel and payment services throughout their clinical trial journey.
Responsibilities:
- Provide day-to-day project support activities - maintenance of project-related files, sending documents to sites, communicating with sites and patients etc;
- Perform administrative duties in conformity with company policies and procedures;
- Coordinate and provide meeting minutes, process patient reimbursements, schedule travel arrangements for patients;
- Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities;
- Support other Patient Concierge functional areas on ad hoc projects; and
- Perform other administrative tasks as needed.
QUALIFICATIONS
- A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's degree in Life Sciences, Health Administration, Management, General Business or Communication;
- Availability to work a minimum of 20 hours per week in our Cincinnati, OH office;
- Preferred availability to extend through multiple, consecutive semesters;
- Excellent organizational and prioritizing skills;
- Knowledge of Microsoft Office programs; and
- Attention to detail and excellent oral and written communication skills.
MEDPACE OVERVIEW:
Medpace is a full-service clinical contract research organization (CRO) providing phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
WHY MEDPACE?:
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence.
Collaborative Culture
Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
Leadership throughout Medpace is both accessible and approachable.
Continuous Growth & Development
Office based environment with on-site mentors.
Defined career paths with clear advancement opportunities.
Industry renowned onboarding and training programs designed to accelerate professional development.
Ongoing training and continuous learning opportunities throughout your career.
An environment that encourages employees to influence change, contribute ideas, and grow quickly.
OTHER EMPLOYEE BENEFITS:
- Competitive compensation programs that recognize and reward performance
- Comprehensive health, wellness, retirement, and PTO benefits
- Office based culture with occasional WFH that provides flexibility for eligible positions after training
- Company-sponsored social events and intramural sports
CINCINNATI HEADQUARTERS EXPERIENCE:
- A modern corporate campus designed to support collaboration and productivity
- Multiple on-site dining options in the heart of Madison Square
- Free on-site parking
- Convenient access to on-site 24-7 fitness and wellness facilities
WHAT TO EXPECT NEXT
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.
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Get Access To All JobsPatient Representative CPT: Frequently Asked Questions
Does a Patient Representative role qualify for CPT authorization?
Yes, as long as your school's DSO can verify that the role's duties connect directly to your degree program. For health services administration, public health, or social work students, Patient Representative responsibilities like care coordination, patient navigation, and insurance liaison work typically satisfy the integral curriculum requirement. Bring a copy of the job description to your DSO meeting so they can make the determination before you accept the offer.
Can I work at a hospital or clinic on CPT without the employer sponsoring a visa?
CPT doesn't require employer visa sponsorship because your F-1 status already authorizes the work, provided your DSO has issued the CPT endorsement on your I-20. The employer's only obligation is to complete Form I-9 and accept your CPT-endorsed I-20 as the work authorization document. You find CPT-ready Patient Representative openings through Migrate Mate, which surfaces employers experienced with F-1 student hiring.
What happens to my CPT authorization if my Patient Representative job changes duties significantly?
A material change in job duties can invalidate your existing CPT authorization because the original I-20 endorsement was issued for a specific role and employer. If your responsibilities shift substantially, return to your DSO to assess whether a new CPT authorization is needed. Failing to update your I-20 when duties change is a status violation, so don't assume the original authorization covers an expanded scope.
Is full-time CPT as a Patient Representative risky for my future OPT eligibility?
It can be. USCIS counts any CPT exceeding 20 hours per week as full-time, and 12 or more months of cumulative full-time CPT permanently eliminates your OPT eligibility. Many Patient Representative positions are structured as full-time roles during clinical placements. Track your hours carefully and discuss the OPT impact with your DSO before accepting any full-time offer, especially if you're planning to use OPT for post-graduation employment.
What should I give the employer to complete my I-9 as a CPT student?
You'll present your valid foreign passport, your F-1 visa stamp, and your CPT-endorsed I-20 showing the specific employer name and authorized dates. The I-20 CPT endorsement must list the employer exactly as it appears on your offer letter. If there's any mismatch in the employer name or start date, the I-9 is technically incomplete and you cannot lawfully begin work until your DSO corrects the I-20.