CPT Patient Representative Jobs
Patient Representative roles sit at the intersection of healthcare operations and patient advocacy, making them a strong CPT match for health services administration, public health, and social work students. Your DSO must authorize CPT before your start date, and the role must connect directly to your degree program's learning objectives.
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Get Access To All JobsINTRODUCTION
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
DEPARTMENT:
JOB DESCRIPTION SUMMARY:
POSITION RESPONSIBILITIES
- Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
- Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
- Repeats key information when writing down messages to ensure accuracy.
- Accurately enters patient demographics information and insurance data in the computer as documented.
- Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
- Checks to ensure that patients fill out applicable forms completely and correctly.
- Informs secretary or Office Coordinator when supply level is approaching reorder point.
- Copies patient records if requested by insurance company or other physician's office.
- Distributes mail accurately and on a timely basis.
- Efficiently schedules appointments, recording them as documented and following practice policy.
- Responsible for completing daily receipts and journals and deposits to cashiers.
- Responsible for petty cash.
QUALIFICATIONS
License/Registration/Certification
- Not applicable
Education
- High School
Experience
- Experience in a Healthcare setting preferred but not required
BENEFITS:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
DEGREE REQUIREMENTS:
Certification:
INTRODUCTION
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
DEPARTMENT:
JOB DESCRIPTION SUMMARY:
POSITION RESPONSIBILITIES
- Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
- Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
- Repeats key information when writing down messages to ensure accuracy.
- Accurately enters patient demographics information and insurance data in the computer as documented.
- Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
- Checks to ensure that patients fill out applicable forms completely and correctly.
- Informs secretary or Office Coordinator when supply level is approaching reorder point.
- Copies patient records if requested by insurance company or other physician's office.
- Distributes mail accurately and on a timely basis.
- Efficiently schedules appointments, recording them as documented and following practice policy.
- Responsible for completing daily receipts and journals and deposits to cashiers.
- Responsible for petty cash.
QUALIFICATIONS
License/Registration/Certification
- Not applicable
Education
- High School
Experience
- Experience in a Healthcare setting preferred but not required
BENEFITS:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
DEGREE REQUIREMENTS:
Certification:
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Get Access To All JobsPatient Representative CPT: Frequently Asked Questions
Does a Patient Representative role qualify for CPT authorization?
Yes, as long as your school's DSO can verify that the role's duties connect directly to your degree program. For health services administration, public health, or social work students, Patient Representative responsibilities like care coordination, patient navigation, and insurance liaison work typically satisfy the integral curriculum requirement. Bring a copy of the job description to your DSO meeting so they can make the determination before you accept the offer.
Can I work at a hospital or clinic on CPT without the employer sponsoring a visa?
CPT doesn't require employer visa sponsorship because your F-1 status already authorizes the work, provided your DSO has issued the CPT endorsement on your I-20. The employer's only obligation is to complete Form I-9 and accept your CPT-endorsed I-20 as the work authorization document. You find CPT-ready Patient Representative openings through Migrate Mate, which surfaces employers experienced with F-1 student hiring.
What happens to my CPT authorization if my Patient Representative job changes duties significantly?
A material change in job duties can invalidate your existing CPT authorization because the original I-20 endorsement was issued for a specific role and employer. If your responsibilities shift substantially, return to your DSO to assess whether a new CPT authorization is needed. Failing to update your I-20 when duties change is a status violation, so don't assume the original authorization covers an expanded scope.
Is full-time CPT as a Patient Representative risky for my future OPT eligibility?
It can be. USCIS counts any CPT exceeding 20 hours per week as full-time, and 12 or more months of cumulative full-time CPT permanently eliminates your OPT eligibility. Many Patient Representative positions are structured as full-time roles during clinical placements. Track your hours carefully and discuss the OPT impact with your DSO before accepting any full-time offer, especially if you're planning to use OPT for post-graduation employment.
What should I give the employer to complete my I-9 as a CPT student?
You'll present your valid foreign passport, your F-1 visa stamp, and your CPT-endorsed I-20 showing the specific employer name and authorized dates. The I-20 CPT endorsement must list the employer exactly as it appears on your offer letter. If there's any mismatch in the employer name or start date, the I-9 is technically incomplete and you cannot lawfully begin work until your DSO corrects the I-20.
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