CPT Service & Sales Representative Jobs
Service & Sales Representative roles combine customer relationship management, product knowledge, and revenue-driven communication, skills that map directly to business, marketing, and communications curricula. CPT authorization requires your DSO to document how this work integrates with your enrolled coursework, so secure that written approval before your start date.
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Get Access To All JobsLocation: United States, Georgia, Atlanta
Airport Customer Service
05-Aug-2026
Ref #: 33261
How you'll help us Keep Climbing (overview & key responsibilities)
As part of Delta’s Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in shaping the travel journey—from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. Supporting over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents, ACS and Cargo are at the heart of Delta’s global operations.
We are seeking highly motivated undergraduate students to join our Co-Op Program, where you’ll gain hands-on experience in airport operations, project management, and process improvement.
Key Responsibilities
As a Co-Op, you will collaborate with a team of airport operations professionals to:
- Analyze and measure operational performance to identify trends and improvement opportunities.
- Apply project management principles to support and lead initiatives.
- Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
- Provide process engineering and internal consulting services to enhance operational efficiency.
- Participate in data collection and analysis for projects impacting multiple departments.
- Identify and implement process improvements to boost productivity and customer satisfaction.
- Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.
You will be placed in one of the following teams:
- Airport Customer Service (ACS)
- Cargo (CGO)
Program Structure
This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation:
- Spring 2027
- Fall 2027
- Summer 2028
Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.
What you need to succeed (minimum qualifications)
- Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
- Must be enrolled in a 4-year degree program and available for three alternating semesters.
- Strong communication skills and ability to present professionally to all levels of leadership.
- Demonstrated teamwork and commitment to continuous improvement.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
- Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
- Eagerness to learn and adapt to new challenges.
- Commitment to diversity, safety, and security in the workplace.
What will give you a competitive edge (preferred qualifications)
- Ability to interpret and synthesize large datasets to support decision-making.
- Comfortable working both independently and in team settings.
- Demonstrated leadership through student or community organizations.
- Skilled in developing clear, concise presentations to communicate findings and recommendations.
- Interest in learning leadership techniques, problem-solving, and conflict resolution strategies.
- Passion for the aviation industry and a strong interest in Delta Air Lines.
Why Join Delta’s Co-Op Program?
This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities.
Location: United States, Georgia, Atlanta
Airport Customer Service
05-Aug-2026
Ref #: 33261
How you'll help us Keep Climbing (overview & key responsibilities)
As part of Delta’s Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in shaping the travel journey—from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. Supporting over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents, ACS and Cargo are at the heart of Delta’s global operations.
We are seeking highly motivated undergraduate students to join our Co-Op Program, where you’ll gain hands-on experience in airport operations, project management, and process improvement.
Key Responsibilities
As a Co-Op, you will collaborate with a team of airport operations professionals to:
- Analyze and measure operational performance to identify trends and improvement opportunities.
- Apply project management principles to support and lead initiatives.
- Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
- Provide process engineering and internal consulting services to enhance operational efficiency.
- Participate in data collection and analysis for projects impacting multiple departments.
- Identify and implement process improvements to boost productivity and customer satisfaction.
- Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.
You will be placed in one of the following teams:
- Airport Customer Service (ACS)
- Cargo (CGO)
Program Structure
This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation:
- Spring 2027
- Fall 2027
- Summer 2028
Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.
What you need to succeed (minimum qualifications)
- Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
- Must be enrolled in a 4-year degree program and available for three alternating semesters.
- Strong communication skills and ability to present professionally to all levels of leadership.
- Demonstrated teamwork and commitment to continuous improvement.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
- Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
- Eagerness to learn and adapt to new challenges.
- Commitment to diversity, safety, and security in the workplace.
What will give you a competitive edge (preferred qualifications)
- Ability to interpret and synthesize large datasets to support decision-making.
- Comfortable working both independently and in team settings.
- Demonstrated leadership through student or community organizations.
- Skilled in developing clear, concise presentations to communicate findings and recommendations.
- Interest in learning leadership techniques, problem-solving, and conflict resolution strategies.
- Passion for the aviation industry and a strong interest in Delta Air Lines.
Why Join Delta’s Co-Op Program?
This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities.
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Get Access To All JobsService & Sales Representative CPT: Frequently Asked Questions
Does a Service & Sales Representative job qualify for CPT?
Yes, if your school can document a direct connection between the role and your enrolled coursework. Programs in business administration, marketing, communications, or management information systems typically satisfy this requirement. The job description needs to reflect duties your curriculum covers, customer relationship management, sales strategy, or service operations, not just a general retail or support role.
Can I work full-time as a Service & Sales Representative on CPT?
Full-time CPT is authorized for 12 months or more and will eliminate your OPT eligibility if used for that duration, though one day short of 12 months has no effect. Many students use part-time CPT during the academic semester and switch to full-time in summer. Confirm with your DSO which schedule your program allows before accepting an offer with set hours.
What documents do I need to start a CPT job in this field?
You need a CPT-authorized I-20 listing the specific employer, job title, and authorization dates. Your employer will also require a Form I-9, you'll present your CPT-endorsed I-20 and unexpired passport or equivalent document. Some employers request a copy of your SEVIS record as a backup. Don't start work before the authorization date printed on your I-20.
How do I find Service & Sales Representative employers who hire on CPT?
Migrate Mate lets you browse employers with Labor Condition Application filing history, which identifies companies that have already navigated DOL wage compliance for F-1 and visa-sponsored roles. Employers in that category are more likely to have an HR process for I-20 verification. You can filter by role type and location to narrow results to positions that match your CPT authorization period.
Does CPT in a Service & Sales Representative role count toward H-1B eligibility later?
CPT work experience itself doesn't directly affect H-1B visa eligibility, but the practical training you complete can strengthen a future specialty occupation argument if your role involves duties requiring your degree. Keep records of your responsibilities, supervisors, and performance reviews. If your tasks were primarily degree-relevant, market analysis, account strategy, CRM implementation, that documentation supports an H-1B petition later.