CPT Service Engineer Jobs
Service Engineer CPT jobs put you on customer sites, in labs, and on production floors, work that DSOs can authorize when it's directly tied to your engineering curriculum. You'll need an employer willing to document how the role integrates with your academic program, which narrows the field but sharpens your search.
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Get Access To All JobsLocation: United States, Georgia, Atlanta
Airport Customer Service
05-Aug-2026
Ref #: 33261
How you'll help us Keep Climbing (overview & key responsibilities)
As part of Delta’s Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in shaping the travel journey—from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. Supporting over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents, ACS and Cargo are at the heart of Delta’s global operations.
We are seeking highly motivated undergraduate students to join our Co-Op Program, where you’ll gain hands-on experience in airport operations, project management, and process improvement.
Key Responsibilities
As a Co-Op, you will collaborate with a team of airport operations professionals to:
- Analyze and measure operational performance to identify trends and improvement opportunities.
- Apply project management principles to support and lead initiatives.
- Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
- Provide process engineering and internal consulting services to enhance operational efficiency.
- Participate in data collection and analysis for projects impacting multiple departments.
- Identify and implement process improvements to boost productivity and customer satisfaction.
- Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.
You will be placed in one of the following teams:
- Airport Customer Service (ACS)
- Cargo (CGO)
Program Structure
This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation:
- Spring 2027
- Fall 2027
- Summer 2028
Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.
What you need to succeed (minimum qualifications)
- Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
- Must be enrolled in a 4-year degree program and available for three alternating semesters.
- Strong communication skills and ability to present professionally to all levels of leadership.
- Demonstrated teamwork and commitment to continuous improvement.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
- Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
- Eagerness to learn and adapt to new challenges.
- Commitment to diversity, safety, and security in the workplace.
What will give you a competitive edge (preferred qualifications)
- Ability to interpret and synthesize large datasets to support decision-making.
- Comfortable working both independently and in team settings.
- Demonstrated leadership through student or community organizations.
- Skilled in developing clear, concise presentations to communicate findings and recommendations.
- Interest in learning leadership techniques, problem-solving, and conflict resolution strategies.
- Passion for the aviation industry and a strong interest in Delta Air Lines.
Why Join Delta’s Co-Op Program?
This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities.
Location: United States, Georgia, Atlanta
Airport Customer Service
05-Aug-2026
Ref #: 33261
How you'll help us Keep Climbing (overview & key responsibilities)
As part of Delta’s Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in shaping the travel journey—from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. Supporting over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents, ACS and Cargo are at the heart of Delta’s global operations.
We are seeking highly motivated undergraduate students to join our Co-Op Program, where you’ll gain hands-on experience in airport operations, project management, and process improvement.
Key Responsibilities
As a Co-Op, you will collaborate with a team of airport operations professionals to:
- Analyze and measure operational performance to identify trends and improvement opportunities.
- Apply project management principles to support and lead initiatives.
- Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
- Provide process engineering and internal consulting services to enhance operational efficiency.
- Participate in data collection and analysis for projects impacting multiple departments.
- Identify and implement process improvements to boost productivity and customer satisfaction.
- Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.
You will be placed in one of the following teams:
- Airport Customer Service (ACS)
- Cargo (CGO)
Program Structure
This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation:
- Spring 2027
- Fall 2027
- Summer 2028
Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.
What you need to succeed (minimum qualifications)
- Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
- Must be enrolled in a 4-year degree program and available for three alternating semesters.
- Strong communication skills and ability to present professionally to all levels of leadership.
- Demonstrated teamwork and commitment to continuous improvement.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
- Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
- Eagerness to learn and adapt to new challenges.
- Commitment to diversity, safety, and security in the workplace.
What will give you a competitive edge (preferred qualifications)
- Ability to interpret and synthesize large datasets to support decision-making.
- Comfortable working both independently and in team settings.
- Demonstrated leadership through student or community organizations.
- Skilled in developing clear, concise presentations to communicate findings and recommendations.
- Interest in learning leadership techniques, problem-solving, and conflict resolution strategies.
- Passion for the aviation industry and a strong interest in Delta Air Lines.
Why Join Delta’s Co-Op Program?
This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities.
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Get Access To All JobsService Engineer CPT: Frequently Asked Questions
Does a Service Engineer role qualify for CPT authorization?
It qualifies when the work is an integral part of your engineering curriculum and your school's program includes a cooperative education or internship component. Service Engineer duties, diagnostics, installation, technical support, systems commissioning, map well to mechanical, electrical, and industrial engineering programs. Your DSO makes the final determination based on how your employer documents the role's academic connection.
Can I do CPT as a Service Engineer if the job requires travel to customer sites?
Yes. CPT authorization covers the scope of employment described in your I-20 endorsement, including field-based or multi-site work. The travel itself doesn't create a separate authorization issue, but your DSO should list your employer's headquarters address on the CPT endorsement. If your assignments take you to a different state for an extended period, confirm with your DSO whether an updated I-20 is needed.
How do I find Service Engineer employers who regularly hire CPT students?
Migrate Mate lets you search Service Engineer roles filtered by employers with work-authorization filing history, which saves time identifying companies already familiar with F-1 work authorization. Beyond that, manufacturers in sectors like medical devices, semiconductor equipment, and industrial automation tend to run structured co-op programs that make CPT authorization straightforward. Prioritize employers who have hired engineering co-ops before, their HR teams know the process.
Does working full-time as a Service Engineer on CPT affect my OPT eligibility?
It can. USCIS rules state that 12 months or more of full-time CPT eliminates your OPT eligibility entirely. Part-time CPT, defined as 20 hours or fewer per week, doesn't count against the 12-month threshold regardless of duration. Many Service Engineer co-op roles are structured as full-time, so track your cumulative full-time CPT hours carefully and discuss the tradeoff with your DSO before accepting a second full-time CPT placement.
What documentation does my employer need to provide to support my CPT authorization?
Your employer typically needs to provide a signed offer letter or employment agreement that states your job title, start and end dates, work location, and weekly hours. Many DSOs also require a brief description of your duties that mirrors your program's learning objectives. Some schools ask for a training plan. Get these documents finalized before submitting your CPT request, missing any one item is the most common cause of DSO processing delays.