Mid Level CRM Specialist Jobs
Mid level crm specialist jobs go to professionals ready to own campaigns and automation workflows end to end, mentor junior team members, and shape customer data strategy with minimal oversight. Roles run across Biotechnology & Pharmaceuticals, Music, and Technology & Software, with 0% offering remote or hybrid work, and employers like Abbott, Infojini, and Guitar Center hiring at this level now.
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The Guitar Center Company is seeking a highly skilled and technically adept Specialist – CRM Marketing to elevate our customer communication strategy for Guitar Center. This role combines high-volume campaign execution with a forward-thinking approach to automation and personalization using Salesforce Marketing Cloud (SFMC).
The ideal candidate brings strong hands-on experience in batch/bulk email execution, a sharp eye for scalable opportunities, and the technical fluency to evolve manual efforts into automated journeys. You’ll partner with cross-functional teams to ensure timely delivery of campaigns today, while designing smarter solutions for tomorrow.
Key Responsibilities
- Build and deploy batch email and SMS campaigns, ensuring accurate setup, segmentation, creative integration, and QA across devices and platforms.
- Evaluate high-volume or recurring batch sends to identify candidates for automation, developing logic and data requirements to transition these into scalable lifecycle journeys.
- Design and manage multi-step customer experiences in Salesforce Marketing Cloud using Journey Builder, Automation Studio, and dynamic content strategies.
- Leverage AMPscript, personalization logic, and real-time CRM data to tailor content based on behavior, preferences, and lifecycle stage.
- Collaborate with data and analytics teams to define audience segmentation, configure and manage data extensions, and build SQL queries for precise targeting.
- Work with marketing and web teams to establish key event tracking or data collection signals that power automated triggers and journey enrollment.
- Contribute to campaign automation efforts that reduce manual work, improve targeting precision, and speed up deployment timelines.
- Serve as a technical mentor to more junior team members, offering guidance on personalization scripting, automation strategy, and SFMC best practices.
- Conduct thorough QA testing to ensure rendering and logic accuracy across browsers, devices, and operating systems.
- Troubleshoot platform-specific issues related to personalization, deliverability, or journey performance.
- Document workflows, scripting patterns, and processes to support long-term scalability and internal knowledge sharing.
- Partner with other teams to align CRM efforts with business goals.
Qualifications & Preferred Experience
- 3+ years of CRM/email marketing experience, ideally within a high-volume environment and with deep hands-on use of Salesforce Marketing Cloud.
- Proficiency in:
- AMPscript and dynamic content blocks
- Journey Builder, Automation Studio, Email Studio
- SQL queries and data extensions
- Campaign QA, testing, and rendering best practices
- Experience building and improving batch campaigns as well as identifying pathways to automated lifecycle communications.
- Strong working knowledge of HTML/CSS and ability to troubleshoot technical or rendering issues.
- Familiar with campaign performance tracking and reporting via tools such as Adobe Analytics, Omni Analytics, or SFMC dashboards.
- Passion for CRM innovation and a proactive mindset toward improving efficiency, personalization, and customer experience.
- Strong collaboration and communication skills with an ability to thrive in a cross-functional environment.
- Bonus: A genuine enthusiasm for music and gear, whether as a musician, hobbyist, or fan.
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $70,304 - $78,000/yr depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.
Position Overview
The Guitar Center Company is seeking a highly skilled and technically adept Specialist – CRM Marketing to elevate our customer communication strategy for Guitar Center. This role combines high-volume campaign execution with a forward-thinking approach to automation and personalization using Salesforce Marketing Cloud (SFMC).
The ideal candidate brings strong hands-on experience in batch/bulk email execution, a sharp eye for scalable opportunities, and the technical fluency to evolve manual efforts into automated journeys. You’ll partner with cross-functional teams to ensure timely delivery of campaigns today, while designing smarter solutions for tomorrow.
Key Responsibilities
- Build and deploy batch email and SMS campaigns, ensuring accurate setup, segmentation, creative integration, and QA across devices and platforms.
- Evaluate high-volume or recurring batch sends to identify candidates for automation, developing logic and data requirements to transition these into scalable lifecycle journeys.
- Design and manage multi-step customer experiences in Salesforce Marketing Cloud using Journey Builder, Automation Studio, and dynamic content strategies.
- Leverage AMPscript, personalization logic, and real-time CRM data to tailor content based on behavior, preferences, and lifecycle stage.
- Collaborate with data and analytics teams to define audience segmentation, configure and manage data extensions, and build SQL queries for precise targeting.
- Work with marketing and web teams to establish key event tracking or data collection signals that power automated triggers and journey enrollment.
- Contribute to campaign automation efforts that reduce manual work, improve targeting precision, and speed up deployment timelines.
- Serve as a technical mentor to more junior team members, offering guidance on personalization scripting, automation strategy, and SFMC best practices.
- Conduct thorough QA testing to ensure rendering and logic accuracy across browsers, devices, and operating systems.
- Troubleshoot platform-specific issues related to personalization, deliverability, or journey performance.
- Document workflows, scripting patterns, and processes to support long-term scalability and internal knowledge sharing.
- Partner with other teams to align CRM efforts with business goals.
Qualifications & Preferred Experience
- 3+ years of CRM/email marketing experience, ideally within a high-volume environment and with deep hands-on use of Salesforce Marketing Cloud.
- Proficiency in:
- AMPscript and dynamic content blocks
- Journey Builder, Automation Studio, Email Studio
- SQL queries and data extensions
- Campaign QA, testing, and rendering best practices
- Experience building and improving batch campaigns as well as identifying pathways to automated lifecycle communications.
- Strong working knowledge of HTML/CSS and ability to troubleshoot technical or rendering issues.
- Familiar with campaign performance tracking and reporting via tools such as Adobe Analytics, Omni Analytics, or SFMC dashboards.
- Passion for CRM innovation and a proactive mindset toward improving efficiency, personalization, and customer experience.
- Strong collaboration and communication skills with an ability to thrive in a cross-functional environment.
- Bonus: A genuine enthusiasm for music and gear, whether as a musician, hobbyist, or fan.
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $70,304 - $78,000/yr depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.
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Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Music
- Technology & Software
Mid Level CRM Specialist Jobs: Frequently Asked Questions
How do I get a mid level crm specialist job?
Position yourself around ownership, not just execution. Highlight campaigns or automation workflows you led from brief to results, metrics you moved, and decisions you made without waiting for direction. Tailor your resume to show platform depth, whether that is Salesforce, HubSpot, or another CRM, and lead with outcomes in every bullet. Recruiters at this level are screening for candidates who can run a project, not just support one.
Which companies hire mid level crm specialists?
Companies hiring mid level crm specialists right now include Abbott, Infojini, and Guitar Center, based on current listings on Migrate Mate as of August 2026. At this experience level, hiring covers growth-stage tech firms, large retail and e-commerce brands, financial services companies, and healthcare organizations, all of which rely on CRM platforms to manage customer relationships at scale and need specialists who can work independently inside those systems.
Are there remote mid level crm specialist jobs?
Yes, remote and hybrid options are widely available at this level. About 0% of mid level crm specialist openings are remote or hybrid as of August 2026, reflecting how much of this work is platform-based and location-agnostic. Fully remote roles tend to appear more often at companies with distributed marketing or revenue operations teams, while hybrid arrangements are common at larger organizations with established offices.
How do I move up to a mid level crm specialist role?
Moving from entry level into a mid level crm specialist role comes from accumulating demonstrated ownership over time. In your first few years, focus on going deeper into one or two CRM platforms, volunteering to lead small projects rather than just executing tasks, and documenting the results you drive. Building skills in segmentation, lifecycle automation, and reporting, then connecting those to business outcomes, is what separates candidates ready for mid level responsibilities from those still in a support role.
Which industries hire the most mid level crm specialists?
Mid Level crm specialist roles concentrate in Biotechnology & Pharmaceuticals, Music, and Technology & Software, based on current listings on Migrate Mate as of August 2026. These sectors tend to drive the most hiring at this level because they manage large customer databases, run complex lifecycle marketing programs, and need specialists who can operate CRM tools independently rather than relying on constant guidance from senior team members.