Entry Level Customer Operations Manager Jobs
New grad customer operations manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated organizational skills can matter more than a lengthy resume. Most openings are Retail, Automotive, and Hospitality & Tourism roles with a mix of on-site, remote, and hybrid settings, with employers like Gap, Hertz, and PubMatic hiring at this level now.
Find JobsOverview
Showing 5 of 8+ Entry Level Customer Operations Manager jobs
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What you'll do
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Who you are
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fastpaced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
- For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About the role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What you'll do
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Who you are
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fastpaced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
- For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
See All 8 Entry Level Customer Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsEntry Level Customer Operations Manager Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Automotive
- Hospitality & Tourism
- Transportation & Logistics
- Media & Entertainment
Entry Level Customer Operations Manager Jobs: Frequently Asked Questions
How do I get an entry level customer operations manager job?
Employers hiring at this level look for candidates who can demonstrate process thinking, clear communication, and comfort working across teams. Internship experience in operations, customer service, or logistics gives you a concrete edge. Highlighting any coursework in project management, tools like Excel or CRM platforms, and examples of coordinating tasks or solving customer-facing problems helps your application stand out at the entry level stage.
Which companies hire entry level customer operations managers?
Companies hiring entry level customer operations managers right now include Gap, Hertz, and PubMatic, based on current listings on Migrate Mate as of August 2026. At this level, hiring tends to come from growth-stage companies, large enterprises building out operations teams, and service-oriented businesses that rely on strong day-to-day customer coordination.
Are there remote entry level customer operations manager jobs?
Yes, though availability varies by employer and industry. About 0% of entry level customer operations manager openings are remote or hybrid as of August 2026, so candidates are not limited to local searches. Many companies offer hybrid arrangements for operations roles, particularly in technology, e-commerce, and professional services where team coordination can happen across digital tools.
Are these new grad customer operations manager jobs?
Yes, these listings include new grad, recent graduate, and junior customer operations manager roles. A new grad friendly posting typically welcomes candidates with zero to two years of experience, accepts internship work or academic projects in place of full-time history, and does not require prior management experience. Look for language like 'entry level,' 'junior,' or 'recent graduates encouraged to apply' in the job description.
Which industries hire the most entry level customer operations managers?
Entry Level customer operations manager roles concentrate in Retail, Automotive, and Hospitality & Tourism, based on current listings on Migrate Mate as of August 2026. These sectors tend to drive entry level hiring because they depend on high volumes of customer interactions, fulfillment coordination, or service delivery that benefits from dedicated operations support even at the junior level.