Entry Level Customer Operations Manager Jobs
New grad customer operations manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated organizational skills can matter more than a lengthy resume. Most openings are Retail, Media & Entertainment, and Healthcare & Medical Services roles with a mix of on-site, remote, and hybrid settings, with employers like Gap, Hertz, and PubMatic hiring at this level now.
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Showing 5 of 7+ Entry Level Customer Operations Manager jobs
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $48,000.00
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $48,000.00
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
See All 7 Entry Level Customer Operations Manager Jobs
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Find JobsEntry Level Customer Operations Manager Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Media & Entertainment
- Healthcare & Medical Services
Entry Level Customer Operations Manager Jobs: Frequently Asked Questions
How do I get an entry level customer operations manager job?
Employers hiring at this level look for candidates who can demonstrate process thinking, clear communication, and comfort working across teams. Internship experience in operations, customer service, or logistics gives you a concrete edge. Highlighting any coursework in project management, tools like Excel or CRM platforms, and examples of coordinating tasks or solving customer-facing problems helps your application stand out at the entry level stage.
Which companies hire entry level customer operations managers?
Companies hiring entry level customer operations managers right now include Gap, Hertz, and PubMatic, based on current listings on Migrate Mate as of September 2026. At this level, hiring tends to come from growth-stage companies, large enterprises building out operations teams, and service-oriented businesses that rely on strong day-to-day customer coordination.
Are there remote entry level customer operations manager jobs?
Yes, though availability varies by employer and industry. About 25% of entry level customer operations manager openings are remote or hybrid as of September 2026, so candidates are not limited to local searches. Many companies offer hybrid arrangements for operations roles, particularly in technology, e-commerce, and professional services where team coordination can happen across digital tools.
Are these new grad customer operations manager jobs?
Yes, these listings include new grad, recent graduate, and junior customer operations manager roles. A new grad friendly posting typically welcomes candidates with zero to two years of experience, accepts internship work or academic projects in place of full-time history, and does not require prior management experience. Look for language like 'entry level,' 'junior,' or 'recent graduates encouraged to apply' in the job description.
Which industries hire the most entry level customer operations managers?
Entry Level customer operations manager roles concentrate in Retail, Media & Entertainment, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. These sectors tend to drive entry level hiring because they depend on high volumes of customer interactions, fulfillment coordination, or service delivery that benefits from dedicated operations support even at the junior level.