Customer Operations Manager Jobs in Indiana
Customer Operations Manager jobs in Indiana are open across Indianapolis, Fort Wayne, and Carmel and other Indiana metros, with employers like AutoZone, Finish Line, and Walgreens hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 234+ Customer Operations Manager jobs











ABOUT THE ROLE
This role sits at the intersection of Ad Operations, Publisher Monetization, data, and technology, and is critical to achieving our clients’ goals and requires strong fluency in Spanish (written and spoken) along with a foundational understanding of publisher-side programmatic advertising. Success in this role depends on the ability to communicate clearly with Spanish-speaking stakeholders while supporting monetization, integrations, and performance across the publisher ecosystem. We are looking for someone curious, resourceful, and comfortable figuring things out independently, with a strong desire to learn and grow in the Adtech space.
- Provide day-to-day operational and technical support for publisher clients across Spain.
- Clearly explain technical concepts to non-technical stakeholders in Spanish and English.
- Support publisher onboarding and implementation using defined processes and best practices.
- Analyze reports to identify performance trends and basic anomalies.
- Help translate data into clear, actionable insights for clients and internal teams.
- Apply structured thinking to troubleshoot issues and propose next steps.
- Stay up to date with PubMatic’s evolving products, services, and Adtech ecosystem changes.
- Proactive and self-motivated, thriving in a small team environment.
- You have a strong work ethic and ownership mindset you see issues through to resolution.
- Analytical, logical, and structured in problem-solving approach.
- Detail-oriented without losing sight of the bigger picture.
- Customer-focused, with a bias toward action and continuous improvement.
- Fluent in Spanish and English, both written and spoken.
WE'D LOVE FOR YOU TO HAVE
- 1 - 2 years of experience in Fluent in Spanish (written and spoken).
- Strong written and verbal communication skills in English, with the ability to communicate clearly with global teams.
- Basic understanding of digital advertising or publisher monetization concepts.
- Familiarity with concepts such as header bidding, Open RTB, or SSPs (hands-on experience not required).
- Interest in mobile monetization and ad SDKs; prior exposure is a plus but not mandatory.
- Comfortable working with Excel or spreadsheets and the ability to analyze data to identify simple trends or anomalies.
- Exposure to BI tools or analytics platforms is a plus.
- Willingness to learn and maintain operational tools such as Salesforce, JIRA, Zendesk.
- Comfortable using AI-powered tools (e.g. ChatGPT, Gemini, Perplexity) to learn new concepts, troubleshoot issues, and improve productivity.
QUALIFICATION:
- Should have a Bachelor’s degree in engineering (CS / IT) or equivalent degree from a well-known institute/university.
ADDITIONAL INFORMATION:
Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.
Benefits: Our benefits package includes the best of what leading organizations provide, such as paternity/maternity leave, healthcare insurance, and broadband reimbursement. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches, and much more!
Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ABOUT PUBMATIC
PubMatic is one of the world’s leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies, and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes. Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.
See All 234+ Customer Operations Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find JobsCustomer Operations Manager Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Customer Operations Manager Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- AutoZone55

- Finish Line23

- Walgreens17

- KFC15

- CVS Health6

Top Industries Hiring
- Automotive61
- Retail59
- Food & Beverage32
- Healthcare & Medical Services14
- Hospitality & Tourism14
What Indiana Employers Look For
The qualifications that appear most often in customer operations manager jobs across Indiana.
- 3 to 5 years of experience in customer operations, customer success, or support management
- Proficiency with CRM and helpdesk platforms such as Salesforce, Zendesk, or Intercom
- Demonstrated ability to build and optimize customer-facing workflows and processes
- Experience tracking and reporting on KPIs such as CSAT, NPS, or first response time
- Bachelor's degree in business, operations, communications, or a related field
- Experience managing cross-functional projects or coordinating between support and product teams
Customer Operations Manager Jobs in Indiana: Frequently Asked Questions
How many customer operations manager jobs are there in Indiana?
There are 234+ customer operations manager openings in Indiana on Migrate Mate as of June 2026, with the most roles in Indianapolis, Fort Wayne, and Carmel. New positions post regularly as employers across Indiana hire.
Which Indiana cities have the most customer operations manager jobs?
Indianapolis, Fort Wayne, and Carmel have the most customer operations manager openings in Indiana right now, with additional roles spread across smaller metros statewide.
Which companies hire customer operations managers in Indiana?
Employers hiring customer operations managers in Indiana include AutoZone, Finish Line, and Walgreens, based on current listings on Migrate Mate as of June 2026.
Are there remote customer operations manager jobs in Indiana?
Yes. About 2% of customer operations manager openings tied to Indiana are remote or hybrid as of June 2026. The rest are on-site roles based in Indiana metros.
How do I apply for customer operations manager jobs in Indiana?
You can apply to customer operations manager jobs in Indiana directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Indiana location, then apply to each one that fits.
See All 234+ Customer Operations Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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