Customer Program Manager Jobs in Connecticut
Customer Program Manager jobs in Connecticut are open across Hartford, Enfield, and Norwalk and other Connecticut metros, with employers like McDonald's, Petroleum Marketing Group, and Abercrombie & Fitch hiring at every experience level. Find a role that fits below and apply directly.
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Department: Yale Ventures - Investor Network
Location: 101 College Street, New Haven, Connecticut
Job ID: 135051WD
Salary Range: $68,000.00 - $120,500.00
Description
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
Yale Ventures is seeking a collaborative and analytically minded professional to support the development and execution of its Investor Network. This role focuses on enabling effective, well-coordinated engagement between Yale innovators and the early-stage funding ecosystem. This individual will support early fundraising strategy across Yale Ventures’ portfolio by maintaining investor intelligence, coordinating outreach, and ensuring consistent, high-quality engagement processes, working closely with accelerator directors and senior staff to align investor interactions with the readiness and needs of individual ventures. The ideal candidate brings experience working with startups, investors, or innovation programs, and is comfortable operating at the intersection of academic research, venture development, and data-driven program support.
Required Skills and Abilities
- Experience supporting fundraising, investor relations, venture capital, startups, business development, or related activities.
- Strong research, analytical, and organizational skills with the ability to prepare briefing materials, investor summaries, and reports.
- Experience using CRM and data management systems, preferably Salesforce, with strong attention to accuracy and detail.
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and reporting/dashboard tools.
- Excellent written and verbal communication skills, with the ability to coordinate across internal teams, external partners, and investors.
- Ability to manage multiple priorities in a fast-paced environment while handling sensitive and confidential information professionally.
Preferred Skills and Abilities
- Experience working in or alongside early-stage ventures, venture capital firms, or startup ecosystems.
- Strong analytical and organizational skills, with the ability to synthesize information on companies, markets, and investors.
- Demonstrated ability to manage complex workflows and maintain structured data systems (e.g., CRM tools such as Salesforce).
- Excellent written communication skills, including the ability to prepare clear, concise briefing materials.
- Ability to translate between academic, technical, and business audiences.
- Familiarity with early-stage venture development and fundraising processes & experience using venture data tools (e.g., PitchBook, Crunchbase) strongly preferred.
Principal Responsibilities
Early Fundraising Strategy Support:
- Support accelerator directors and senior staff in developing early fundraising strategies for priority ventures.
- Prepare briefing materials, including investor target lists and background summaries tailored to individual ventures.
- Assist in aligning venture opportunities with appropriate investor audiences based on stage, sector, and capital needs.
Investor Intelligence & CRM Systems:
- Build and maintain structured information on investors, including sector focus, stage, investment preferences, and engagement history.
- Track investor interactions across Yale Ventures’ portfolio and ensure accurate, timely documentation in CRM systems (e.g., Salesforce).
- Support the development of dashboards and reporting tools that provide visibility into investor engagement and fundraising progress.
Investor Meeting Preparation & Coordination:
- Prepare background materials for investor meetings, including prior interactions, relevant comparables, and firm-specific context.
- Coordinate meeting logistics in collaboration with administrative staff.
- Attend investor meetings as appropriate to support continuity and internal knowledge capture.
Post-Meeting Tracking & Follow-Up:
- Ensure that outcomes of investor interactions are captured consistently and promptly.
- Track next steps and follow-up actions across internal teams.
- Support ongoing communication with investors in coordination with accelerator directors and senior staff.
Cross-Team Collaboration:
- Work closely with Faculty Innovation, accelerator directors, and business development teams to align investor engagement with venture development priorities.
- Coordinate with external consultants and partners to ensure clear role boundaries and alignment.
- Contribute to internal understanding of investor activity and market dynamics.
Required Education and Experience
Bachelors degree in business, science, engineering, or a related field, with at least 4 years of related experience in roles such as venture programs, startup operations, innovation ecosystems, or investor relations.
Job Posting Date
05/14/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Manager; Program Leader (P5)
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
See All 118+ Customer Program Manager Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Customer Program Manager Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- McDonald's21

- Petroleum Marketing Group16

- Abercrombie & Fitch8

- Petco5

- Amazon4

Top Industries Hiring
- Retail34
- Food & Beverage24
- Hospitality & Tourism22
- Energy16
- Healthcare & Medical Services10
What Connecticut Employers Look For
The qualifications that appear most often in customer program manager jobs across Connecticut.
- 3-7 years of experience in customer success, program management, or account management
- Proficiency with CRM platforms such as Salesforce or Gainsight
- Demonstrated ability to manage multiple concurrent programs or accounts
- Strong stakeholder communication and executive presentation skills
- Experience with project management tools such as Smartsheet, Asana, or Jira
- Bachelor's degree in business, communications, or a related field
Customer Program Manager Jobs in Connecticut: Frequently Asked Questions
How many customer program manager jobs are there in Connecticut?
There are 118+ customer program manager openings in Connecticut on Migrate Mate as of June 2026, with the most roles in Hartford, Enfield, and Norwalk. New positions post regularly as employers across Connecticut hire.
Which Connecticut cities have the most customer program manager jobs?
Hartford, Enfield, and Norwalk have the most customer program manager openings in Connecticut right now, with additional roles spread across smaller metros statewide.
Which companies hire customer program managers in Connecticut?
Employers hiring customer program managers in Connecticut include McDonald's, Petroleum Marketing Group, and Abercrombie & Fitch, based on current listings on Migrate Mate as of June 2026.
Are there remote customer program manager jobs in Connecticut?
Yes. About 8% of customer program manager openings tied to Connecticut are remote or hybrid as of June 2026. The rest are on-site roles based in Connecticut metros.
How do I apply for customer program manager jobs in Connecticut?
You can apply to customer program manager jobs in Connecticut directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Connecticut location, then apply to each one that fits.
See All 118+ Customer Program Manager Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs