Customer Program Manager Jobs in Hawaii
Customer Program Manager jobs in Hawaii are concentrated in Honolulu, Kapolei, and Hilo, where defense contractors, healthcare systems, and hospitality technology firms drive consistent demand across mid-level and senior roles. Well-established employers with a lasting footprint in Hawaii include Booz Allen Hamilton, Leidos, and The Queen's Health Systems, all of which maintain ongoing program management functions on the islands. The most in-demand specialties center on government and defense program coordination, healthcare client success, and technology implementation management. See the openings below and apply to the ones that match your experience.
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Job Overview
Join local Allstate Insurance agency, a reputable name in the insurance industry with a strong foundation of trust and reliability. Located in Lihue, Hawaii, we take pride in serving our community with dedication and passion.
As an Insurance Customer Service Representative, you will be the friendly face of our agency, providing exceptional service and support to our valued clients. Your role will involve handling inquiries, resolving issues, and ensuring a seamless customer experience.
If you are a customer-focused individual looking to make a difference in people's lives, Allstate Insurance: Yukimura & Associates welcomes you to join our team and be a part of our commitment to excellence.
Salary Range: $50,000.00 - $70,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Hands on Training
Office coffee and snacks
Birthday lunches
Requirements
Licensing: Possession of or willingness to obtain a Hawaii Property & Casualty Insurance License.
Customer Service Experience: Previous experience in a customer-facing role is preferred.
Communication Skills: Excellent verbal and written communication abilities with a focus on clarity and professionalism.
Detail-Oriented: Strong attention to detail and accuracy in handling policy information and client interactions.
Adaptability: Ability to thrive in a face-to-face customer service setting with a client-centric approach.
Team Player: Capable of working collaboratively with a diverse team to achieve shared goals and deliver exceptional service.
Tech Proficiency: Comfortable working with basic computer applications and programs to manage client information effectively.
Responsibilities
Client Support: Assist customers with insurance inquiries, billing questions, and policy changes.
Claims Assistance: Guide clients through the claims process, ensuring a smooth and efficient experience.
Policy Maintenance: Update client information, process renewals, and provide coverage details.
Customer Advocacy: Advocate for clients' needs within the agency to ensure prompt and accurate service.
Documentation: Maintain accurate records of client interactions and transactions for regulatory compliance.
Continuous Improvement: Identify opportunities to enhance customer service processes and contribute to team efficiency.
About Us
We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.
See All 44 Customer Program Manager Jobs in Hawaii
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Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Customer Program Manager Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
- State Farm14
- First Hawaiian Bank10
- Atlantic Aviation2
- Avis Budget2
- TP1
Top Industries Hiring
- Insurance11
- Banking & Financial Services10
- Transportation & Logistics4
- Automotive2
- Hospitality & Tourism2
What Hawaii Employers Look For
The qualifications that appear most often in customer program manager jobs across Hawaii.
- Bachelor's degree in business, project management, or a related field required
- Three or more years of program or account management experience in a relevant industry
- PMP or equivalent project management certification strongly preferred by Hawaii employers
- Demonstrated experience coordinating cross-functional teams across government or enterprise accounts
- Proficiency with CRM platforms and program tracking tools such as Salesforce or Jira
- Strong written and verbal communication skills for client-facing and stakeholder reporting
Customer Program Manager Jobs in Hawaii: Frequently Asked Questions
How do you become a customer program manager in Hawaii?
Most customer program manager roles in Hawaii require a bachelor's degree in business, communications, or a related field combined with experience managing client accounts or cross-functional programs. There is no state-issued license for this role in Hawaii. Employers on the island, especially in defense and healthcare, strongly favor candidates who hold a PMP credential or have completed formal project management training. Building experience through account coordinator or project analyst roles at Hawaii-based firms is the most reliable entry path.
Which companies hire customer program managers in Hawaii?
Employers hiring customer program managers in Hawaii right now include State Farm, First Hawaiian Bank, and Atlantic Aviation, based on current listings on Migrate Mate as of July 2026. Hawaii's concentration of federal defense contracts and large integrated health systems means program management demand remains relatively stable even outside mainland hiring cycles.
Which Hawaii cities have the most customer program manager jobs?
Honolulu, Lihue, and Hilo account for the largest share of customer program manager openings in Hawaii. Honolulu dominates because it is home to the state's largest defense contractors, healthcare networks, and corporate headquarters, while Kapolei and Hilo draw openings from government agencies, utilities, and regional healthcare employers operating outside the main urban core.
Are there remote customer program manager jobs in Hawaii?
Yes, and more than many fields. About 11% of customer program manager openings tied to Hawaii are remote or hybrid as of July 2026, reflecting the desk-based and communications-heavy nature of the role. Client strategy, account reporting, and program documentation tasks are most frequently performed remotely, while onboarding and executive stakeholder meetings often require in-person presence for Hawaii-based accounts.
How can I get hired as a customer program manager in Hawaii with little or no experience?
The most realistic entry path is moving from a customer-facing or operations support role, such as account coordinator, project analyst, or client services associate, at a Hawaii employer that already uses program management frameworks. Large Hawaii-based organizations including Booz Allen Hamilton's Honolulu office, The Queen's Health Systems, and state government agencies occasionally bring on associate program managers or rotational program staff who learn on the job. Earning a CAPM certification or completing a recognized project management training program gives candidates without direct experience a measurable edge.
Where can I find and apply to customer program manager jobs in Hawaii?
You can find and apply to customer program manager jobs in Hawaii on Migrate Mate, which lists current openings tied to Hawaii employers. Search the listings to find roles that match your background and apply directly to the ones that fit your experience and target industry.
See All 44 Customer Program Manager Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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