Customer Program Manager Jobs in New Hampshire
Customer Program Manager jobs in New Hampshire are steadily active, with demand concentrated in technology services, defense contracting, and healthcare IT, and openings at both mid-level and senior contributor tiers. The heaviest hiring clusters around Manchester, Nashua, and Portsmouth, where established employers like BAE Systems, Fidelity Investments, and Cigna maintain significant operations and regularly seek customer program managers to oversee complex client engagements. The most in-demand specialties are enterprise account program management, government contract delivery, and customer success operations. Scan the live roles below and apply to whichever ones fit.
Find Customer Program Manager JobsOverview
Showing 5 of 123+ Customer Program Manager jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Behavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The role guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.
Position Overview
- Schedule: Monday-Friday 11:45AM-8:15PM EST
Schedules subject to change at any time with advanced notice due to business need.
Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.
Training Requirements: First six-seven weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.
What you will do
Creates an empathetic connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.
Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
Anticipates customer needs by answering unasked questions.
Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Performs financial data maintenance as necessary.
Explains member's rights and responsibilities in accordance with contract.
Workspace Requirements
Must have a quiet/secure workspace in your home.
Recommended Technical requirements when obtaining your own residential internet service.
Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).
Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.
Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.
Required Qualifications
1+ years of experience in a healthcare, call center environment.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.
Preferred Qualifications
Previous Behavioral Health, Medical, or Insurance background.
Experience working from home in a remote role.
Education
High School Diploma or GED.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Behavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The role guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.
Position Overview
- Schedule: Monday-Friday 11:45AM-8:15PM EST
Schedules subject to change at any time with advanced notice due to business need.
Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.
Training Requirements: First six-seven weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.
What you will do
Creates an empathetic connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.
Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
Anticipates customer needs by answering unasked questions.
Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Performs financial data maintenance as necessary.
Explains member's rights and responsibilities in accordance with contract.
Workspace Requirements
Must have a quiet/secure workspace in your home.
Recommended Technical requirements when obtaining your own residential internet service.
Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).
Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.
Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.
Required Qualifications
1+ years of experience in a healthcare, call center environment.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.
Preferred Qualifications
Previous Behavioral Health, Medical, or Insurance background.
Experience working from home in a remote role.
Education
High School Diploma or GED.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 123+ Customer Program Manager Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in New Hampshire
Where New Hampshire roles are concentrated, by current openings.
Customer Program Manager Job Market in New Hampshire
A snapshot from current New Hampshire openings, updated as new roles post.
Who's Hiring
- Circle K22
- U-Haul11
- Bar Harbor Bank & Trust7
- Michaels6
- State Farm6
Top Industries Hiring
- Retail15
- Automotive7
- Transportation & Logistics7
- E-Commerce & Online Marketplaces7
- Insurance6
What New Hampshire Employers Look For
The qualifications that appear most often in customer program manager jobs across New Hampshire.
- Bachelor's degree in business, communications, or a related field required
- Three or more years managing customer-facing programs or enterprise accounts
- Experience with project management methodologies such as PMP or Agile frameworks
- Demonstrated ability to manage cross-functional teams and stakeholder relationships
- Proficiency with CRM platforms and program tracking tools like Salesforce or Jira
- Strong written and verbal communication skills for executive-level client reporting
Customer Program Manager Jobs in New Hampshire: Frequently Asked Questions
How do you become a customer program manager in New Hampshire?
Most customer program manager roles in New Hampshire require a bachelor's degree in business, project management, or a related field, followed by experience in account management or program coordination. New Hampshire has no state-issued license for this role, but earning a Project Management Professional certification through PMI strengthens candidacy significantly. Many New Hampshire employers in defense and healthcare IT treat the PMP as a practical requirement for senior-level program management positions.
Which companies hire customer program managers in New Hampshire?
Companies currently hiring customer program managers in New Hampshire include Circle K, U-Haul, and Bar Harbor Bank & Trust, per current listings on Migrate Mate as of July 2026. New Hampshire's concentration of defense contractors, financial services firms, and regional health systems creates consistent demand for customer program managers across both government-facing and commercial client portfolios.
Which New Hampshire cities have the most customer program manager jobs?
Nashua, Manchester, and Londonderry have the most customer program manager openings in New Hampshire. Manchester and Nashua drive the bulk of listings because they anchor the state's technology corridor along the Route 3 and Route 101 corridors, where defense contractors and financial services firms are headquartered, while Portsmouth draws openings from its growing cluster of maritime technology and government contracting employers.
Are there remote customer program manager jobs in New Hampshire?
Yes, and more than most fields, since customer program management is fundamentally a coordination and communication role that translates well to remote work. About 27% of customer program manager openings tied to New Hampshire are remote or hybrid as of July 2026, reflecting how broadly distributed client-facing program work has become. Strategic account oversight, reporting, and cross-functional coordination are the tasks most commonly performed fully remotely.
How can I get hired as a customer program manager in New Hampshire with little or no experience?
The most realistic entry path is moving from a customer success coordinator, project coordinator, or account associate role into program management. Large New Hampshire employers like BAE Systems and Fidelity run rotational or associate program tracks that place early-career candidates on managed accounts with senior oversight. Targeting coordinator postings at Manchester or Nashua technology firms, then building toward a PMP certification while on the job, is the route most hiring managers in New Hampshire recognize as a credible progression.
Where can I find and apply to customer program manager jobs in New Hampshire?
You can find and apply to customer program manager jobs in New Hampshire on Migrate Mate, which lists current New Hampshire openings across industries including technology services, defense, and healthcare IT. Search the roles available, find the ones that match your background and target location, and apply directly to the employers posting them.
See All 123+ Customer Program Manager Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs