Customer Program Manager Jobs in Salt Lake City, UT
Customer Program Manager jobs in Salt Lake City concentrate in the Central Business District, Sugar House, and the Granby industrial corridor, with strong demand from tech, healthcare, and financial services employers. Companies hiring right now include University of Utah, R1 RCM, and Atlassian. Find a role that fits below and apply directly.
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About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you'll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you'll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure.
Here's a closer look at this key role:
Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements.
Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals.
Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines.
Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform.
Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE.
Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support.
Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills.
Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases.
Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions.
3-8+ years experience required in a similar technical role
Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing
Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations.
Virtualization (VMWare, Hyper-V, Xen Server, etc…)
Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…)
WMI, PerfMon, JDBC, SNMP, SMTP, JMX
Webservers (IIS, Apache, Tomcat, etc…)
Active Directory
Database (SQL, MySQL, Postgress, etc…)
Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...)
Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions.
Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts.
Willingness to travel to deliver onsite training/evangelism
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 17/08/26
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
#LI-SS1 #LI-Hybrid
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.
See All 55 Customer Program Manager Jobs in Salt Lake City
Find roles in Salt Lake City that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Job Market in Salt Lake City
Who's Hiring
- University of Utah7

- R1 RCM2

- Atlassian2

- State Farm2

- Lucid Software2

Top Industries Hiring
- Technology & Software9
- Education6
- Insurance3
- Automotive2
- Transportation & Logistics2
Customer Program Manager Jobs in Salt Lake City: Frequently Asked Questions
How do I get a customer program manager job in Salt Lake City?
Focus your search on Salt Lake City's tech corridor downtown and the growing healthcare hub anchored by major medical systems in the greater metro. Employers here prioritize candidates with cross-functional coordination experience, CRM proficiency, and a history of managing enterprise accounts. Tailoring your resume to show measurable client retention or program delivery outcomes gives you a clear edge in this market.
Which companies hire customer program managers in Salt Lake City?
Employers hiring customer program managers in Salt Lake City right now include University of Utah, R1 RCM, and Atlassian, based on current listings on Migrate Mate as of July 2026. Salt Lake City's mix of enterprise software companies, regional banks, and large healthcare networks creates consistent demand for this role across multiple sectors.
Are there remote customer program manager jobs in Salt Lake City?
Yes, customer program manager roles are moderately remote-friendly since much of the work involves coordination, documentation, and client communication rather than on-site presence. About 49% of customer program manager openings tied to Salt Lake City are remote or hybrid as of July 2026, with the highest concentration among tech and SaaS employers headquartered downtown. Account review meetings and onboarding sessions are most likely to require in-person attendance.
How can I get a customer program manager job in Salt Lake City with little or no experience?
The most realistic entry path in Salt Lake City is through a customer success associate or account coordinator role at one of the city's many SaaS or fintech companies, which often promote internally into program management. Local healthcare systems and insurance carriers also hire entry-level program support roles that transition into full program manager positions. Building familiarity with project management tools and earning a recognized certification strengthens a junior candidate's application significantly in this market.
Which industries hire the most customer program managers in Salt Lake City?
The sectors hiring the most customer program managers in Salt Lake City are Technology & Software, Education, and Insurance, based on current listings on Migrate Mate as of July 2026. Salt Lake City's established technology ecosystem, growing financial services presence, and large regional healthcare networks each generate consistent demand for professionals who manage client programs at scale.
See All 55 Customer Program Manager Jobs in Salt Lake City
Find roles in Salt Lake City that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs