Customer Program Manager Jobs in Utah
Customer Program Manager jobs in Utah concentrate in technology, enterprise software, financial services, and defense contracting, with demand at every level from early-career associate to senior director. Salt Lake City, Provo, and Lehi are the most active hiring metros, anchored by employers like Adobe, Qualtrics, and Overstock that maintain deep customer success and program management functions in the state. Cloud platforms, SaaS implementation, and enterprise account management are the most in-demand specialties across northern and central Utah right now. Find a role that fits below and apply directly.
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Tesla is seeking a highly motivated Customer Support Project Manager to join our North America Support Business Process Team. The Project Manager will play a crucial role in developing and implementing strategies to maximize scalability and improve operational efficiency in our automotive support experience. You will collaborate with cross-functional teams, analyze data, and identify opportunities for development enhancements to ensure the delivery of top-notch service to our customers while achieving financial objectives.
The Business Process team is in place to ensure our owners enjoy a seamless experience that is just as innovative as their driving experience. We focus on providing support to North America customer support teams by partnering with them and other internal departments to achieve the highest level of service for our owners.
The ideal candidate will understand the critical role that customer experience plays in ownership experience as well as an ability to break down tough operational problems into actionable solutions. They will understand how our team’s work impacts other internal teams at Tesla, to ensure that our systems are aligned with Tesla’s success. They will have the capacity to work at high speed with a high-caliber team, an unwavering dedication to integrity, and a passion to build world-changing innovations.
What You'll Do
- Structure pilots, track and measure results, iterate then launch solutions to drive toward customer happiness and operational efficiency
- Conduct ad hoc data analyses and deep dive reporting to find actionable insights
- Partner with Business Intelligence team to develop a reporting suite that meets the needs of the business
- Partner with training teams to educate business users responsible for managing and operating business processes as well as those impacted by any process changes
- Manage multiple stakeholder partnerships to bring projects to completion and ultimately roll out across North America Support teams
What You'll Bring
- Experience managing cross-functional projects in a global customer facing organization (ideally in automotive or hospitality)
- Experience creating and sustaining customer centric company culture required
- Impeccable organizational skills and acute attention to detail. As well as, proven ability to handle multiple projects with competing priorities
- Self-starter and a quick learner who displays strong leadership skills
- Data-inclined individual, comfortable with Excel and Tableau
- Experience with change-management methodologies and a proven track record of implementation
- Ability to understand and communicate needs of all stakeholders including technical teams to ensure all needs are met. Ability to multi-task and prioritize work in a fast-paced environment and navigate through an ambiguous environment; enjoy challenges
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Tesla is seeking a highly motivated Customer Support Project Manager to join our North America Support Business Process Team. The Project Manager will play a crucial role in developing and implementing strategies to maximize scalability and improve operational efficiency in our automotive support experience. You will collaborate with cross-functional teams, analyze data, and identify opportunities for development enhancements to ensure the delivery of top-notch service to our customers while achieving financial objectives.
The Business Process team is in place to ensure our owners enjoy a seamless experience that is just as innovative as their driving experience. We focus on providing support to North America customer support teams by partnering with them and other internal departments to achieve the highest level of service for our owners.
The ideal candidate will understand the critical role that customer experience plays in ownership experience as well as an ability to break down tough operational problems into actionable solutions. They will understand how our team’s work impacts other internal teams at Tesla, to ensure that our systems are aligned with Tesla’s success. They will have the capacity to work at high speed with a high-caliber team, an unwavering dedication to integrity, and a passion to build world-changing innovations.
What You'll Do
- Structure pilots, track and measure results, iterate then launch solutions to drive toward customer happiness and operational efficiency
- Conduct ad hoc data analyses and deep dive reporting to find actionable insights
- Partner with Business Intelligence team to develop a reporting suite that meets the needs of the business
- Partner with training teams to educate business users responsible for managing and operating business processes as well as those impacted by any process changes
- Manage multiple stakeholder partnerships to bring projects to completion and ultimately roll out across North America Support teams
What You'll Bring
- Experience managing cross-functional projects in a global customer facing organization (ideally in automotive or hospitality)
- Experience creating and sustaining customer centric company culture required
- Impeccable organizational skills and acute attention to detail. As well as, proven ability to handle multiple projects with competing priorities
- Self-starter and a quick learner who displays strong leadership skills
- Data-inclined individual, comfortable with Excel and Tableau
- Experience with change-management methodologies and a proven track record of implementation
- Ability to understand and communicate needs of all stakeholders including technical teams to ensure all needs are met. Ability to multi-task and prioritize work in a fast-paced environment and navigate through an ambiguous environment; enjoy challenges
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
See All 199+ Customer Program Manager Jobs in Utah
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Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Utah
Where Utah roles are concentrated, by current openings.
Customer Program Manager Job Market in Utah
A snapshot from current Utah openings, updated as new roles post.
Who's Hiring
- State Farm18
- R1 RCM8
- University of Utah8
- R1 Rcm7
- U-Haul7
Top Industries Hiring
- Insurance21
- Technology & Software19
- Education7
- Retail5
- Healthcare & Medical Services5
What Utah Employers Look For
The qualifications that appear most often in customer program manager jobs across Utah.
- Bachelor's degree in business, communications, or a related field required by most Utah employers
- Three or more years managing customer-facing programs or enterprise accounts in a B2B environment
- Demonstrated ability to manage cross-functional project timelines and stakeholder communication simultaneously
- Proficiency with CRM platforms such as Salesforce and project tools like Jira or Asana
- PMP or CSM certification preferred by Utah technology and defense sector employers
- Strong written and verbal communication skills suited to executive-level client relationship management
Customer Program Manager Jobs in Utah: Frequently Asked Questions
How do you become a customer program manager in Utah?
Most customer program manager roles in Utah require a bachelor's degree in business, communications, information systems, or a related field, plus several years of experience in customer success, account management, or project coordination. Utah does not issue a state license for this role, but employers in the technology and defense sectors frequently prefer candidates who hold a PMP credential from the Project Management Institute or a CSM certification from the Scrum Alliance, both of which are nationally recognized and widely valued by Utah hiring managers.
Which companies hire customer program managers in Utah?
Utah customer program manager roles are posted by State Farm, R1 RCM, and University of Utah and others right now, based on current listings on Migrate Mate as of July 2026. Utah's dense concentration of enterprise SaaS companies and defense contractors in the Salt Lake and Utah Valley corridors means ongoing demand for this role throughout the year.
Which Utah cities have the most customer program manager jobs?
Salt Lake City, Lehi, and Saint George hold the most customer program manager openings in Utah. Salt Lake City drives volume through its finance, healthcare technology, and professional services sectors, while Provo and Lehi benefit from the Silicon Slopes ecosystem, where companies like Adobe, Qualtrics, and dozens of high-growth SaaS firms maintain large customer success and program management teams.
Are there remote customer program manager jobs in Utah?
Yes, and more than most fields. About 30% of customer program manager openings tied to Utah are remote or hybrid as of July 2026, reflecting how well the role translates to distributed work. Strategic account oversight, renewal management, and program reporting are the functions most commonly offered fully remote, while onboarding-intensive or enterprise implementation roles more often require local presence or periodic travel.
How can I get hired as a customer program manager in Utah with little or no experience?
The most realistic entry path is through a customer success associate or account coordinator role at one of Utah's many SaaS companies in the Silicon Slopes corridor, where companies like Pluralsight and Domo regularly hire for entry-level customer-facing positions that build toward program management. Lateral moves from support, implementation, or inside sales are common. Earning a CSM certification or completing a project management course strengthens an application significantly, and a portfolio showing a managed process or client outcome, even from a volunteer or freelance context, helps candidates stand out to Utah hiring managers.
Where can I find and apply to customer program manager jobs in Utah?
You can find and apply to customer program manager jobs in Utah on Migrate Mate, which lists current Utah openings across technology, financial services, defense, and other sectors. Find roles that fit your experience and apply directly to the ones that match.
See All 199+ Customer Program Manager Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
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