Customer Relations Representative Jobs in Connecticut
Customer Relations Representative jobs in Connecticut are concentrated in Hartford, Stamford, and Bridgeport, where financial services, insurance, and healthcare employers generate steady demand across entry-level through senior positions. Companies like Cigna, Travelers, and Webster Bank have long-standing Connecticut operations and regularly hire customer relations representatives in account management, benefits support, and commercial client services. The market is among the most active in the Northeast for this role, with consistent openings in insurance client services, healthcare plan support, and financial account coordination. Scan the live roles below and apply to whichever ones fit.
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Overview:
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities:
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
- Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
- Effectively manage customer account data which includes setting up new accounts and maintaining related data
$18.50 - $23.10/hour (dependent on experience)
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/ .
Qualifications:
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster
See All 8 Customer Relations Representative Jobs in Connecticut
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Find JobsCustomer Relations Representative Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Customer Relations Representative Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring



What Connecticut Employers Look For
The qualifications that appear most often in customer relations representative jobs across Connecticut.
- Two or more years of customer service or client-facing experience in a professional setting
- Bachelor's degree in business, communications, or a related field preferred by most employers
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for multi-channel client interaction
- Ability to manage and resolve escalated customer issues independently and efficiently
- Familiarity with regulated industries such as insurance, financial services, or healthcare compliance
Customer Relations Representative Jobs in Connecticut: Frequently Asked Questions
How do you become a customer relations representative in Connecticut?
Most customer relations representative roles in Connecticut do not require a state-issued license, but employers in insurance and financial services often prefer or require candidates to hold a Connecticut Property and Casualty Insurance Producer License or a Series 6 or Series 63 securities registration. A bachelor's degree in business or communications strengthens most applications. Candidates without degrees who build experience in claims handling, benefits coordination, or account support at Connecticut insurers or healthcare organizations are competitive for many openings.
Which companies hire customer relations representatives in Connecticut?
Connecticut customer relations representative roles are posted by State Farm, ebm-papst, and Tauck and others right now, based on current listings on Migrate Mate as of November 2026. Connecticut's concentration of large insurance carriers, regional banks, and healthcare systems makes it one of the more active states for this role year-round.
Which Connecticut cities have the most customer relations representative jobs?
Farmington, Wilton, and Windsor have the most customer relations representative openings in Connecticut. Hartford dominates due to its dense cluster of insurance headquarters and healthcare networks, while Stamford draws openings from its financial services and corporate sector, and Bridgeport benefits from proximity to both markets along with its own regional healthcare and utility employers.
How can I get hired as a customer relations representative in Connecticut with little or no experience?
The most realistic entry path is applying to customer service associate or account support roles at Connecticut's large insurance carriers, such as those based in Hartford, which routinely hire recent graduates and career changers into structured training programs. Employers in healthcare plan administration and regional banking also offer associate-level roles that feed into customer relations tracks. A Connecticut Property and Casualty Insurance Producer License, even obtained independently before applying, signals seriousness to insurance employers. Adjacent roles in claims processing, front-desk healthcare coordination, or retail banking give candidates the client-interaction background that hiring managers look for.
Where can I find and apply to customer relations representative jobs in Connecticut?
You can find and apply to customer relations representative jobs in Connecticut on Migrate Mate, which lists current Connecticut openings. Search the available roles, find the ones that match your background and preferences, and apply directly to whichever positions fit.
See All 8 Customer Relations Representative Jobs in Connecticut
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