Customer Relations Representative Jobs in Ohio
Customer Relations Representative jobs in Ohio are open across Amherst, Beavercreek, and Cincinnati and other Ohio metros, with employers like State Farm hiring at every experience level. Find a role that fits below and apply directly.
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Customer Relations Representative - State Farm Agent Team Member
Full time
If you are motivated by performance and want to be rewarded for your work, this opportunity with Jill Gaba State Farm offers a base salary plus commission structure with strong earning potential. This opening is especially well suited for dependable, mature team members who want stability, teamwork, and a long-term professional home, within a veteran, relationship-driven agency entering a new growth chapter with more structure and intentional scaling. We are looking for someone driven, coachable, and ready to put in the work to grow.
- Performance-based commission structure
- Simple IRA retirement plan
- Health insurance stipend
- Paid time off (vacation, sick, and personal days)
- Paid company holidays
- Clear career advancement opportunities
- Company events
ROLE DESCRIPTION:
As Customer Relations Representative with Jill Gaba State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities:
Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Property & Casualty license preferred, or willingness to obtain one.
Compensation: $55,000-$75,000 per year
Compensation includes a performance-based commission structure. Additional compensation details can be discussed during the interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
See All 37 Customer Relations Representative Jobs in Ohio
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Find JobsCustomer Relations Representative Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Relations Representative Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- State Farm37

Top Industries Hiring
- Insurance37
- Banking & Financial Services1
What Ohio Employers Look For
The qualifications that appear most often in customer relations representative jobs across Ohio.
- 1-3 years of customer service or client-facing experience in a professional setting
- Proficiency with CRM platforms such as Salesforce, Zendesk, or Microsoft Dynamics
- Strong verbal and written communication skills across phone, email, and chat
- Ability to de-escalate complaints and resolve issues within defined service-level agreements
- High school diploma or equivalent required, associate or bachelor's degree often preferred
- Familiarity with company products, services, or industry-specific compliance requirements
Customer Relations Representative Jobs in Ohio: Frequently Asked Questions
How many customer relations representative jobs are there in Ohio?
There are 37+ customer relations representative openings in Ohio on Migrate Mate as of June 2026, with the most roles in Amherst, Beavercreek, and Cincinnati. New positions post regularly as employers across Ohio hire.
How much do customer relations representatives make in Ohio?
Customer relations representatives in Ohio earn a median of about $45,610 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,340 for the lowest 10% to over $63,210 for the top 10%. Pay rises with experience, specialty, and employer.
Which Ohio cities have the most customer relations representative jobs?
Amherst, Beavercreek, and Cincinnati have the most customer relations representative openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire customer relations representatives in Ohio?
Employers hiring customer relations representatives in Ohio include State Farm, based on current listings on Migrate Mate as of June 2026.
Are there remote customer relations representative jobs in Ohio?
Yes. About 3% of customer relations representative openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for customer relations representative jobs in Ohio?
You can apply to customer relations representative jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 37 Customer Relations Representative Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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