Customer Service Representative Jobs in Clearwater, FL

Join Our Team as a Customer Service Representative!

Are you interested in joining one of Tampa Bay’s Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!

About Our Company

Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!

Your Mission

To “WOW!!” our clients by helping get their marketing campaigns running smoothly. You are the customer’s main point of contact after they purchase their order, all the way until completion. This includes being the liaison point between the customer and our design team, mailing list experts, and our printing and mailing area teams, as well. This is a fast-paced position and requires a lot of multi-tasking and decision making. The Campaign Coordinators must be detail-oriented and organized to ensure the client’s deadlines are met. This position is responsible for ensuring that the customer is serviced perfectly and is very happy with their order!

Ultimately, we strive for flawless, 5-star customer service.

Work Hours

Full-time in-office position

Monday - Friday from 9:00am–6:00pm with a 1-hour lunch

Compensation

Paid training

Spanish speaker preferred

$19.50 / hr to start

$20.50 with a favorable review after training and completing regular job duties

Bonus up to $400 per month after 3–6 months

Benefits
Medical, Dental, Vision & Life Insurance

401K, Short- and Long-Term Disability, Accident & Critical Illness

Paid Vacation time that increases with longevity

6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas)

Free yoga on-site twice a week

Free monthly visits to a local Chiropractor and so much more!

Drug Free Workplace

This company is a Florida Drug Free Workplace. The company requires all employees to complete a pre-employment 6 panel drug screen; employment status will be dependent on ability to pass this screening.

Open House

You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying: http://www.postcardmania.com/openhouse