Customer Service Representative Jobs in Boston, MA
Customer Service Representative jobs in Boston are concentrated in the Financial District, Back Bay, and Seaport District, driven by demand from healthcare, financial services, and technology employers. Optum, Drybar, and U-Haul are among those hiring now across inbound support, account management, and client success specialties. See the openings below and apply to the ones that match your experience.
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Our CSR’s welcome our customers and complete accurate transactions in a pleasant manner allowing customers to recognize that we care about them and their garments.
We offer:
$18.50+ an hour
Health, Dental, Vision, Life and Short Term Disability Insurance and 401(k)
Employee Recognition and Incentive Programs
Training and potential for growth
Employee discount
Requirements for Customer Service Representatives Include:
Prior experience working in a customer service role
Good communication skills and enjoy working with clients
Good attention to detail
Basic computer skills
Quick problem-solving ability
Cash handling experience is a plus
Flexible schedule including availability on Saturdays
Follow us on Twitter: www.Twitter.com/Dependableclean
Follow us on Facebook: www.Facebook.com/DependableCleaners
Check us out on YouTube: www.Youtube.com/DependableClean
"Dependable Cleaners is the best! Very reliable and everyone is friendly and helpful! I enjoy going to Dependable Cleaners because I always get a smile and superior service! Dependable Cleaners has excellent management. A++ Thank you!"
- Joan K's customer review
Our CSR’s welcome our customers and complete accurate transactions in a pleasant manner allowing customers to recognize that we care about them and their garments.
We offer:
$18.50+ an hour
Health, Dental, Vision, Life and Short Term Disability Insurance and 401(k)
Employee Recognition and Incentive Programs
Training and potential for growth
Employee discount
Requirements for Customer Service Representatives Include:
Prior experience working in a customer service role
Good communication skills and enjoy working with clients
Good attention to detail
Basic computer skills
Quick problem-solving ability
Cash handling experience is a plus
Flexible schedule including availability on Saturdays
Follow us on Twitter: www.Twitter.com/Dependableclean
Follow us on Facebook: www.Facebook.com/DependableCleaners
Check us out on YouTube: www.Youtube.com/DependableClean
"Dependable Cleaners is the best! Very reliable and everyone is friendly and helpful! I enjoy going to Dependable Cleaners because I always get a smile and superior service! Dependable Cleaners has excellent management. A++ Thank you!"
- Joan K's customer review
See All 10 Customer Service Representative Jobs in Boston
Find roles in Boston that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Job Market in Boston
Who's Hiring
- Optum1
- Drybar1
- U-Haul1
- LAZ Parking1
- Avis Budget1
Top Industries Hiring
- Transportation & Logistics2
- Insurance1
- Automotive1
- Consumer Goods1
- Hospitality & Tourism1
Customer Service Representative Jobs in Boston: Frequently Asked Questions
How do I get a customer service representative job in Boston?
Target Boston's strongest hiring sectors: healthcare systems, financial services firms, and technology companies clustered in the Seaport and Back Bay all maintain large customer-facing teams. Highlighting experience with CRM platforms, bilingual communication, or regulated industries like banking and healthcare gives candidates a clear edge in this market. Applying directly through company career pages for Boston-based employers tends to move faster than broad job searches.
Which companies hire customer service representatives in Boston?
Employers hiring customer service representatives in Boston right now include Optum, Drybar, and U-Haul, based on current listings on Migrate Mate as of June 2026. Boston's mix of large hospital networks, financial institutions, and growing tech firms means openings range from high-volume inbound support roles to specialized client services positions requiring industry knowledge.
Are there remote customer service representative jobs in Boston?
Yes, customer service representative work is well-suited to remote and hybrid arrangements, particularly for roles focused on phone, chat, and email support rather than in-person service. About 100% of customer service representative openings tied to Boston are remote or hybrid as of June 2026, with technology and financial services employers leading that flexibility. On-site roles remain common in healthcare and retail settings across the city.
How can I get a customer service representative job in Boston with little or no experience?
The most realistic entry path in Boston is through retail, hospitality, or healthcare front-desk roles, which build the core skills larger employers look for when hiring. Boston-area community colleges and workforce development programs also offer short customer service and call center certifications that strengthen an application. Entry-level roles at Boston's large hospital networks and insurance companies frequently hire candidates without formal experience if they demonstrate strong communication and problem-solving skills in the interview.
Which industries hire the most customer service representatives in Boston?
Boston customer service representative roles concentrate in Transportation & Logistics, Insurance, and Automotive, based on current listings on Migrate Mate as of June 2026. Boston's dense concentration of teaching hospitals, regional banks, insurance carriers, and venture-backed technology companies creates sustained demand for customer-facing professionals across both traditional and digital service channels.
Related Jobs in Massachusetts
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