Customer Solutions Engineer Jobs in Texas
Customer Solutions Engineer jobs in Texas are in high demand, with active hiring concentrated in enterprise software, cloud infrastructure, telecommunications, and industrial technology sectors at every level from entry-level through senior. Austin, Dallas, and Houston lead the market, where established employers like Dell Technologies, Oracle, and Cisco maintain large Texas operations and consistently hire customer solutions engineers. The most sought-after specialties include SaaS platform integration, cloud solutions architecture, and technical pre-sales support. Find a role that fits below and apply directly.
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Showing 4 of 23+ Customer Solutions Engineer jobs
DESCRIPTION
AWS is seeking a Customer Solutions Manager (CSM) to work with with the express goal of helping the customer accelerate value creation across the portfolio through business transformation. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfill their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic, business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners.
In this role, you will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, manage a large number of initiatives across the diverse portfolio of businesses, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units.
At AWS we value critical thinking, self-motivation, and ability to thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences.
Key job responsibilities
Key job responsibilities
- Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team
- Demonstrate excellent customer engagement skills and develop long term relationships based on excellence
- Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers
- Accelerate customer adoption through education and enablement
- Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations
- Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey
- Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
BASIC QUALIFICATIONS
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience
- Bachelor's degree in Science, Technology, Engineering, Math, or a related field
- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- Experience in customer-facing roles
PREFERRED QUALIFICATIONS
- AWS or other cloud certification
- Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle
- Experience coordinating between project teams and customers to meet unique customer requirements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 151,000.00 - 204,300.00 USD annually
USA, CA, San Francisco - 151,000.00 - 204,300.00 USD annually
USA, NY, New York - 144,500.00 - 195,400.00 USD annually
USA, TX, Austin - 131,300.00 - 177,600.00 USD annually
DESCRIPTION
AWS is seeking a Customer Solutions Manager (CSM) to work with with the express goal of helping the customer accelerate value creation across the portfolio through business transformation. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfill their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic, business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners.
In this role, you will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, manage a large number of initiatives across the diverse portfolio of businesses, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units.
At AWS we value critical thinking, self-motivation, and ability to thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences.
Key job responsibilities
Key job responsibilities
- Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team
- Demonstrate excellent customer engagement skills and develop long term relationships based on excellence
- Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers
- Accelerate customer adoption through education and enablement
- Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations
- Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey
- Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
BASIC QUALIFICATIONS
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience
- Bachelor's degree in Science, Technology, Engineering, Math, or a related field
- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- Experience in customer-facing roles
PREFERRED QUALIFICATIONS
- AWS or other cloud certification
- Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle
- Experience coordinating between project teams and customers to meet unique customer requirements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 151,000.00 - 204,300.00 USD annually
USA, CA, San Francisco - 151,000.00 - 204,300.00 USD annually
USA, NY, New York - 144,500.00 - 195,400.00 USD annually
USA, TX, Austin - 131,300.00 - 177,600.00 USD annually
See All 23 Customer Solutions Engineer Jobs in Texas
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Find JobsCustomer Solutions Engineer Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Solutions Engineer Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Cybersecurity
- Electronics & Hardware
What Texas Employers Look For
The qualifications that appear most often in customer solutions engineer jobs across Texas.
- Bachelor's degree in computer science, engineering, or a related technical field
- Demonstrated experience with SaaS, cloud platforms, or enterprise software solutions
- Strong pre-sales or post-sales technical support experience in a client-facing role
- Proficiency with CRM tools and solution demonstration or proof-of-concept delivery
- Excellent written and verbal communication skills for technical and non-technical audiences
- Industry certifications such as AWS, Salesforce, or Microsoft Azure are preferred
Customer Solutions Engineer Jobs in Texas: Frequently Asked Questions
How do you become a customer solutions engineer in Texas?
Most customer solutions engineer roles in Texas require a bachelor's degree in computer science, engineering, information systems, or a related field, and no state-issued license applies to the role. Texas employers typically look for candidates who combine technical product knowledge with client-facing experience, either from a prior support, sales engineering, or solutions consultant position. Building hands-on skills with cloud platforms and earning vendor certifications like AWS Solutions Architect or Salesforce strengthen a Texas application considerably.
Which companies hire customer solutions engineers in Texas?
Employers hiring customer solutions engineers in Texas right now include Fastly, Amazon Web Services, and GuideStone Financial Resources, based on current listings on Migrate Mate as of August 2026. Texas's large concentration of enterprise technology firms, telecom providers, and Fortune 500 headquarters means consistent year-round openings across both established companies and fast-growing regional employers.
Which Texas cities have the most customer solutions engineer jobs?
Austin, Dallas, and Houston have the most customer solutions engineer openings in Texas. Austin's dense tech ecosystem and startup-to-enterprise pipeline drives the volume there, Dallas benefits from its concentration of corporate headquarters and major telecom and cloud providers, and Houston's energy and industrial sectors generate steady demand for engineers who can bridge technical products and enterprise clients.
Are there remote customer solutions engineer jobs in Texas?
Yes, and more than most fields, since customer solutions engineering is fundamentally a desk-based, communication-driven role that translates well to distributed work. About 75% of customer solutions engineer openings tied to Texas are remote or hybrid as of August 2026, reflecting how readily employers accept candidates who can run demos, onboarding calls, and technical reviews over video. Pre-sales and post-sales support functions are the most commonly offered as fully remote positions.
How can I get hired as a customer solutions engineer in Texas with little or no experience?
The most realistic entry path is moving from a technical support, inside sales, or junior implementation role into a solutions engineer position, since Texas employers like Dell Technologies and Oracle regularly hire from their own support and associate sales ranks. Completing a vendor certification such as Salesforce Administrator or AWS Cloud Practitioner signals readiness to Texas hiring managers. Applying directly to associate solutions engineer or technical account coordinator postings at Austin and Dallas technology firms, where growth-stage companies are more likely to train candidates who show strong communication and product curiosity, gives the best starting point.
Where can I find and apply to customer solutions engineer jobs in Texas?
You can find and apply to customer solutions engineer jobs in Texas on Migrate Mate, which lists current Texas openings from employers actively hiring now. Find the roles that fit your experience and apply directly without needing to sign up first.
See All 23 Customer Solutions Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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