Customer Solutions Engineer Jobs in Pennsylvania
Customer Solutions Engineer jobs in Pennsylvania are active across the state's strong technology, financial services, and healthcare IT sectors, with openings at every level from associate through senior and principal engineer. Philadelphia and Pittsburgh anchor most of the hiring, with a growing cluster in the Lehigh Valley, and established employers like Comcast, SAP America, and Siemens draw consistent demand for this role. The most sought-after specialties are cloud infrastructure, enterprise software integration, and SaaS platform support. Find a role that fits below and apply directly.
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Showing 5 of 12+ Customer Solutions Engineer jobs
Summary:
Essential Functions:
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Coaches, mentors, and supports the Retail Branch Team to ensure optimal performance and customer experience.
- Oversee daily cash handling and transaction processing.
- Coaches, mentors, and supports the Retail Branch Team to maintain accurate records of all transactions.
- Coaches, mentors, and supports the Retail Branch Team to ensure compliance with bank policies and procedures.
- Coaches, mentors, and supports the Retail Branch Team to address and resolve customer inquiries and complaints.
- Coaches, mentors, and supports the Retail Branch Team to recognize ways to improve customers’ financial well-being and hold conversations to understand needs.
- Demonstrate high proficiency in opening consumer accounts and performing customer and account maintenance.
- Responsible for branch audits, scheduling, operational reporting, and cash ordering.
- Cross-train all Customer Specialists and/or Customer Transaction Specialists to know all tasks on the teller line.
- Act as first-level escalation point for operational guidance, fraud prevention, and customer experience complaints.
- Embraces the Bank’s mission and values by taking personal initiative and setting a positive example for others to follow.
- Maintain a clean and organized work environment.
Required Education and Experience:
- High school degree or GED required; associate or bachelor’s degree preferred.
- 6 years of relevant experience.
- Maintain a high level of integrity.
- Excellent listening, verbal, and written communication skills.
- Detail-oriented, well-organized, and proficient in multitasking.
- Excellent relationship-building skills.
- Act as a self-motivated team player.
- Successful completion of all required Transaction Processing, Account Opening, and IRA required training and obtainment of completion certificates.
- Must have a professional appearance and demeanor.
- Participate in and successfully complete all additional educational classes required by job function.
Competencies:
- ENB Operational and Functional Competencies
Supervisory Requirements:
Work Environment:
Physical Demands:
Position Type and Expected Hours of Work:
Hourly Rate: $22.92/hr. - $33.00/hr.
Pay Transparency:
Benefits:
To learn more about your potential eligibility for these programs, please visit About | Careers | Benefits | Ephrata National Bank
Travel:
EEO Statement:
Ephrata National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
This job description reflects management’s assignment of essential functions and position responsibilities. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank’s procedures and to act as a role model in adherence to the bank's policies.
Summary:
Essential Functions:
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Coaches, mentors, and supports the Retail Branch Team to ensure optimal performance and customer experience.
- Oversee daily cash handling and transaction processing.
- Coaches, mentors, and supports the Retail Branch Team to maintain accurate records of all transactions.
- Coaches, mentors, and supports the Retail Branch Team to ensure compliance with bank policies and procedures.
- Coaches, mentors, and supports the Retail Branch Team to address and resolve customer inquiries and complaints.
- Coaches, mentors, and supports the Retail Branch Team to recognize ways to improve customers’ financial well-being and hold conversations to understand needs.
- Demonstrate high proficiency in opening consumer accounts and performing customer and account maintenance.
- Responsible for branch audits, scheduling, operational reporting, and cash ordering.
- Cross-train all Customer Specialists and/or Customer Transaction Specialists to know all tasks on the teller line.
- Act as first-level escalation point for operational guidance, fraud prevention, and customer experience complaints.
- Embraces the Bank’s mission and values by taking personal initiative and setting a positive example for others to follow.
- Maintain a clean and organized work environment.
Required Education and Experience:
- High school degree or GED required; associate or bachelor’s degree preferred.
- 6 years of relevant experience.
- Maintain a high level of integrity.
- Excellent listening, verbal, and written communication skills.
- Detail-oriented, well-organized, and proficient in multitasking.
- Excellent relationship-building skills.
- Act as a self-motivated team player.
- Successful completion of all required Transaction Processing, Account Opening, and IRA required training and obtainment of completion certificates.
- Must have a professional appearance and demeanor.
- Participate in and successfully complete all additional educational classes required by job function.
Competencies:
- ENB Operational and Functional Competencies
Supervisory Requirements:
Work Environment:
Physical Demands:
Position Type and Expected Hours of Work:
Hourly Rate: $22.92/hr. - $33.00/hr.
Pay Transparency:
Benefits:
To learn more about your potential eligibility for these programs, please visit About | Careers | Benefits | Ephrata National Bank
Travel:
EEO Statement:
Ephrata National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
This job description reflects management’s assignment of essential functions and position responsibilities. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank’s procedures and to act as a role model in adherence to the bank's policies.
See All 12 Customer Solutions Engineer Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Engineer Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Customer Solutions Engineer Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
What Pennsylvania Employers Look For
The qualifications that appear most often in customer solutions engineer jobs across Pennsylvania.
- Bachelor's degree in computer science, engineering, or a closely related technical field
- Demonstrated experience with enterprise software implementation or technical customer onboarding
- Proficiency in cloud platforms such as AWS, Azure, or Google Cloud
- Strong ability to translate complex technical concepts for non-technical business stakeholders
- Experience with APIs, system integrations, or solution architecture documentation
- Familiarity with CRM or ticketing systems such as Salesforce or ServiceNow
Customer Solutions Engineer Jobs in Pennsylvania: Frequently Asked Questions
How do you become a customer solutions engineer in Pennsylvania?
Most Pennsylvania employers require a bachelor's degree in computer science, information systems, engineering, or a related technical field. There is no state-issued license specific to this role in Pennsylvania, so the path runs through education, hands-on technical experience, and vendor certifications from providers like AWS, Microsoft, or Salesforce. Candidates who move into the role from technical support, implementation consulting, or software development are common in the Pennsylvania market.
Which companies hire customer solutions engineers in Pennsylvania?
Employers hiring customer solutions engineers in Pennsylvania right now include Ephrata National Bank, Westinghouse Electric Company, and Shentel, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of technology firms, large financial institutions, and healthcare IT companies means demand for this role is spread across both established enterprises and growing regional software companies.
Which Pennsylvania cities have the most customer solutions engineer jobs?
Ephrata, Warrendale, and Cranberry Township have the most customer solutions engineer openings in Pennsylvania. Philadelphia drives the largest share of demand given its density of enterprise technology firms, financial services companies, and health system IT departments, while Pittsburgh's expanding tech corridor and the presence of major employers in the Lehigh Valley contribute meaningfully to the overall distribution.
Are there remote customer solutions engineer jobs in Pennsylvania?
Yes, and more than most fields, because customer solutions engineering is a desk-based, communication-driven role that translates well to distributed work. About 100% of customer solutions engineer openings tied to Pennsylvania are remote or hybrid as of November 2026, reflecting how broadly employers in this state have embraced flexible arrangements for technical client-facing roles. Pre-sales and post-sales support functions tend to have the highest share of fully remote positions.
How can I get hired as a customer solutions engineer in Pennsylvania with little or no experience?
The most realistic entry path is moving laterally from a technical support or implementation analyst role at a Pennsylvania-based software or IT services company. Large employers in the Philadelphia and Pittsburgh markets regularly hire associate solutions engineers or technical onboarding specialists who work under senior engineers before taking on accounts independently. A vendor certification in a widely used platform, a portfolio of documented integration or configuration projects, and experience in customer-facing technical support are the credentials that open doors most reliably for candidates without direct experience.
Where can I find and apply to customer solutions engineer jobs in Pennsylvania?
You can find and apply to customer solutions engineer jobs in Pennsylvania on Migrate Mate, which lists current openings from employers actively hiring in the state. Find roles that fit your experience and apply directly.
See All 12 Customer Solutions Engineer Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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