Customer Success Director Jobs in Alabama

INTRODUCTION

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime.

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees)
• An Inc. 5000 fastest growing private company in America every year since 2007

ROLE AND RESPONSIBILITIES

The Business Developer is a professional networker and relationship builder who enjoys working with professionals from a wide range of industries. This position is responsible for generating sales, increasing revenue and profitability while achieving performance metrics.

Skillsets served include but are not limited to transactional accounting, finance, supply chain, administration, and operations (A/P, A/R, Payroll, Billing, Collections, Administrative Support, Marketing, Sales and Human Resources).

Duties and Responsibilities

• Establish and develop client relationships on an ongoing basis.
• Conduct prospecting activities including phone/email outreach, client visits, and other methods.
• Actively develop and maintain a target account list.
• Manage open job orders from intake to fulfillment.
• Generate leads via professional relationships, candidate interviews, and other interactions that support business development/sales efforts.
• Achieve performance objectives relating to activity and individual Gross Margin according to job level and line of business.
• Consistently utilize Applicant Tracking System to log all activity.
• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.

'BEST PLACE TO WORK' PERKS

• True base salary and uncapped compensation package that surpasses industry standards.
• Annual, FIVE STAR vacations (we call it "Vatopia") for meeting top tier performance goals.
• World class training where Vaconians learn and exchange ideas.
• Flexible PTO to take time off that fits your needs and supports your well-being.
• Technology packages that include smart phone coverage, up-to-date equipment, and top tier online resources.
• Comprehensive benefits including medical, dental, vision, 401k, fertility, pet insurance, life insurance, disability and more!

DESIRED COMPETENCIES AND SKILLS

• Communication: Speaks in a clear, concise, and confident manner; listens attentively
• Judgement: Forms reasonable interpretations about relationships and situations that affect actions. Develops objective opinions.
• Marketing: Interprets, delivers, and communicates value to appropriate target audience.
• Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others; able to read others.
• Written Communication: Develops written communication that is clear, concise, grammatical, and engaging.
• Adaptability: Responds to changes, delays, or unexpected events in a positive manner; adapts working style to best fit a given situation.
• Leadership: Self-directed with an innate drive to succeed; Accepts feedback with a desire for continuous improvement. Ethical.
• Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.
• Social Confidence: Exhibits self-confidence in social settings and when dealing with others.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's Degree and a minimum of 2 to 3 years' B2B sales.
• Advanced, relevant experience considered in lieu of Bachelor's Degree.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Economically motivated with high desire to grow professionally and financially.

Technical Skills

• Must have working knowledge of MS Office Suite
• Salesforce experience is highly desired

Basic Skills

• Able to work with a sense of urgency and meet tight deadlines; Organized, detailed, and results driven.

Travel

<10% - Occasional travel to annual conference or client sites

Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here.

California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees.

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.