Customer Support Engineer Jobs in Hawaii

Customer Support Engineer jobs in Hawaii are steadily active, with demand concentrated in the technology services, telecommunications, and defense contracting sectors that anchor the state's economy. Most openings are in Honolulu, with additional hiring in Kapolei and Kailua, where employers like Booz Allen Hamilton, Hawaiian Telcom, and Leidos maintain established technical operations. The most in-demand specialties are enterprise software support, network troubleshooting, and government IT systems. Find a role that fits below and apply directly.

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Overview

Open roles25
Top employerCVS Health
Top cityHonolulu, HI
Cities hiring10
Work type100% On-site
Top industryHealthcare

Showing 5 of 25+ Customer Support Engineer jobs

Booz Allen Hamilton
Resource Support Analyst
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Booz Allen Hamilton
New 1m ago
Resource Support Analyst
Booz Allen Hamilton
Honolulu, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
On-Site
High school diploma or GED
10,000+

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Serco
Mission Support Program Manager
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Serco
New 1m ago
Mission Support Program Manager
Serco
Ford Island, Hawaii
Program Management
Project & Program Management
Project Management
High school diploma or GED
10,000+

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US Department of Veterans Affairs
Medical Support Assistant - Advanced
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US Department of Veterans Affairs
New 1m ago
Medical Support Assistant - Advanced
US Department of Veterans Affairs
Wailuku, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
On-Site
Overseeing health insurance pre-certification
10,000+

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Cencora
Pharmacy Technician, Prior Authorization and Benefits Support
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Cencora
New 1m ago
Pharmacy Technician, Prior Authorization and Benefits Support
Cencora
Kailua, Hawaii
Healthcare Administration
Patient Services & Wellbeing
Pharmacy
Overseeing health insurance pre-certification
10,000+

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Kamehameha Schools
Associate Director, Operations Support
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Kamehameha Schools
New 1m ago
Associate Director, Operations Support
Kamehameha Schools
Kea‘au, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
$101k - $143k/yr
High school diploma or GED
1,001-5,000

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See All 25 Customer Support Engineer Jobs in Hawaii

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Customer Support Engineer Jobs by City in Hawaii

Where Hawaii roles are concentrated, by current openings.

Honolulu
14 jobs
Hilo
3 jobs
Kauai
1 job
Kahuku
1 job
Kailua
1 job
Kahului
1 job
Wailuku
1 job
Kea‘au
1 job
Ford Island
1 job

Customer Support Engineer Job Market in Hawaii

A snapshot from current Hawaii openings, updated as new roles post.

Who's Hiring

  • CVS Health
    CVS Health4
  • County of Hawaii
    County of Hawaii3
  • Booz Allen Hamilton
    Booz Allen Hamilton3
  • Mid-Pacific Institute
    Mid-Pacific Institute2
  • Serco
    Serco1

Top Industries Hiring

  • Healthcare & Medical Services5
  • Government & Public Sector4
  • Technology & Software2
  • Education1
  • Banking & Financial Services1

What Hawaii Employers Look For

The qualifications that appear most often in customer support engineer jobs across Hawaii.

  • Bachelor's degree in computer science, information technology, or a related technical field
  • Two or more years of hands-on experience troubleshooting enterprise software or hardware systems
  • Proficiency with ticketing platforms such as Salesforce Service Cloud or ServiceNow
  • Strong written and verbal communication skills for both technical and non-technical audiences
  • Ability to obtain or currently hold a DoD security clearance for defense-sector roles
  • Experience supporting cloud-based platforms including AWS, Azure, or Google Cloud environments

Customer Support Engineer Jobs in Hawaii: Frequently Asked Questions

How do you become a customer support engineer in Hawaii?

Most customer support engineer roles in Hawaii require a bachelor's degree in computer science, information technology, or engineering, though associate degrees paired with strong certifications are accepted at many employers. Vendor certifications such as CompTIA A+, Network+, or platform-specific credentials carry real weight in Hawaii's market. Candidates targeting defense or federal contractor roles should also plan to pursue a security clearance, which several major Hawaii employers sponsor from the point of hire.

How much do customer support engineers make in Hawaii?

Customer support engineers in Hawaii earn a median of about $56,760 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,610 for the lowest 10% to over $86,990 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire customer support engineers in Hawaii?

Employers hiring customer support engineers in Hawaii right now include CVS Health, County of Hawaii, and Booz Allen Hamilton, based on current listings on Migrate Mate as of July 2026. Hawaii's defense contracting and telecommunications industries are the most consistent sources of full-time openings for this role.

Which Hawaii cities have the most customer support engineer jobs?

Honolulu, Hilo, and Kauai account for the largest share of customer support engineer openings in Hawaii. Honolulu drives the majority of demand as the state's primary technology and defense hub, while Kapolei and Kailua draw hiring from federal agencies and contractors clustered near Pearl Harbor and military installations on Oahu's western and eastern corridors.

Are there remote customer support engineer jobs in Hawaii?

Yes, and more than many technical roles, since customer support engineering is largely desk-based and system-driven. About 0% of customer support engineer openings tied to Hawaii are remote or hybrid as of July 2026, reflecting how much of the work can be done over secure connections. Roles supporting cloud platforms, SaaS products, and enterprise software tend to offer the most remote flexibility, while positions tied to on-site government systems or classified networks typically require in-person presence.

How can I get hired as a customer support engineer in Hawaii with little or no experience?

The most realistic entry path is moving from a help desk analyst or IT support specialist role, which several large Hawaii employers use as a direct feeder into customer support engineering. Booz Allen Hamilton, Leidos, and Hawaiian Telcom all hire associate-level technical support staff and promote internally. Earning a CompTIA A+ or Network+ certification before applying gives candidates without a four-year degree a concrete credential to point to, and candidates who are already eligible for a security clearance will find that doors open faster at Hawaii's defense contractors.

Where can I find and apply to customer support engineer jobs in Hawaii?

You can find and apply to customer support engineer jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated in real time. Search the listings, find roles that match your experience and location preference, and apply directly to each employer through the page.

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