Customer Support Engineer Jobs in Hawaii
Customer Support Engineer jobs in Hawaii are steadily active, with demand concentrated in the technology services, telecommunications, and defense contracting sectors that anchor the state's economy. Most openings are in Honolulu, with additional hiring in Kapolei and Kailua, where employers like Booz Allen Hamilton, Hawaiian Telcom, and Leidos maintain established technical operations. The most in-demand specialties are enterprise software support, network troubleshooting, and government IT systems. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 25+ Customer Support Engineer jobs











The Opportunity:
The right mixture of great ideas and funding can create change. In a complex organization, allocating funding to where it can be most effective can be challenging. That’s why we need you, a finan cia l analyst who can easily navigate the requirements, policies , and regulations that govern funding, to make sure our Army intelligence customer's resources can make the most impact.
As a finan cia l analyst on our team, you’ll create a finan cia l management strategy and review reports from finan cia l enterprise systems and training resources to help our customer succeed. You’ll work with program managers, action officers, resource managers, and stakeholders to develop an actionable plan for your client to secure the funding needed to achieve their goals.
Using your knowledge of laws, regulations, and policies , you’ll help your client develop well-formed requirements. You'll provide support in the preparation, review, analysis, coordination, and maintenance of documentation and asso cia ted databases used in relevant resource management systems. Once the funding is in place, you’ll make sure the funding is used efficiently through consistent tracking and communication across the organization. This is your chance to work on high-level planning, programming, budget ing, and execution for current and future year planning and develop ment in support of Pacific intelligence operations while imparting your expertise to the team.
Join us. The world can’t wait.
You Have:
- Experience providing finan cia l analytical support, travel- related responsibilities, and training reporting in a DoD, Army, Service Component Command, Combatant Command, or Joint environment
- Experience using Army finan cia l systems, including General Fund Enterprise Business System ( GFEBS ) , Defense Travel System ( DTS ) , cProbe, Citi Manager, City Pair, and G-Invoicing
- Experience reviewing and managing Government Travel Cards ( GTC ) , Government Purchase Cards ( GPC ) , and training requests
- Experience analyzing finan cia l, budget ing, proprietary, and accounting functions, including current -year budget execution reporting and tracking and prior-year execution reporting review
- Experience with Resource Planning, Programming, Budget ing, and Execution ( PPBE ) , including current - and future-year planning and the develop ment of resource-supported programs
Knowledge of finan cia l policies and related operational procedures - Ability to communicate and present clear, concise, and timely information both written and verbally with senior-level staff
- TS/SCI clearance
- HS diploma or GED and 9+ years of experience in a professional work environment, Associate's degree and 7+ years of experience in a professional work environment, or Bachelor's degree and 3+ years of experience in a professional work environment
Nice If You Have:
- Experience as a Resource Manager, Budget Analyst, or Finan cia l Management Analyst at the Army, Service Component Command, Combatant Command, or Joint level
- Experience reviewing procurement requests, MIPRs, UFRs, and organizational agreements and recommending corrective or updated actions
- Experience develop ing finan cia l operational guidance to improve and enhance processes
- Knowledge of FOUNDRY training requirements and reporting
Knowledge of Foreign Language Training requirements and reporting
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided .
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
See All 25 Customer Support Engineer Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsCustomer Support Engineer Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Customer Support Engineer Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
- CVS Health4

- County of Hawaii3

- Booz Allen Hamilton3

- Mid-Pacific Institute2
- Serco1

Top Industries Hiring
- Healthcare & Medical Services5
- Government & Public Sector4
- Technology & Software2
- Education1
- Banking & Financial Services1
What Hawaii Employers Look For
The qualifications that appear most often in customer support engineer jobs across Hawaii.
- Bachelor's degree in computer science, information technology, or a related technical field
- Two or more years of hands-on experience troubleshooting enterprise software or hardware systems
- Proficiency with ticketing platforms such as Salesforce Service Cloud or ServiceNow
- Strong written and verbal communication skills for both technical and non-technical audiences
- Ability to obtain or currently hold a DoD security clearance for defense-sector roles
- Experience supporting cloud-based platforms including AWS, Azure, or Google Cloud environments
Customer Support Engineer Jobs in Hawaii: Frequently Asked Questions
How do you become a customer support engineer in Hawaii?
Most customer support engineer roles in Hawaii require a bachelor's degree in computer science, information technology, or engineering, though associate degrees paired with strong certifications are accepted at many employers. Vendor certifications such as CompTIA A+, Network+, or platform-specific credentials carry real weight in Hawaii's market. Candidates targeting defense or federal contractor roles should also plan to pursue a security clearance, which several major Hawaii employers sponsor from the point of hire.
How much do customer support engineers make in Hawaii?
Customer support engineers in Hawaii earn a median of about $56,760 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,610 for the lowest 10% to over $86,990 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer support engineers in Hawaii?
Employers hiring customer support engineers in Hawaii right now include CVS Health, County of Hawaii, and Booz Allen Hamilton, based on current listings on Migrate Mate as of July 2026. Hawaii's defense contracting and telecommunications industries are the most consistent sources of full-time openings for this role.
Which Hawaii cities have the most customer support engineer jobs?
Honolulu, Hilo, and Kauai account for the largest share of customer support engineer openings in Hawaii. Honolulu drives the majority of demand as the state's primary technology and defense hub, while Kapolei and Kailua draw hiring from federal agencies and contractors clustered near Pearl Harbor and military installations on Oahu's western and eastern corridors.
Are there remote customer support engineer jobs in Hawaii?
Yes, and more than many technical roles, since customer support engineering is largely desk-based and system-driven. About 0% of customer support engineer openings tied to Hawaii are remote or hybrid as of July 2026, reflecting how much of the work can be done over secure connections. Roles supporting cloud platforms, SaaS products, and enterprise software tend to offer the most remote flexibility, while positions tied to on-site government systems or classified networks typically require in-person presence.
How can I get hired as a customer support engineer in Hawaii with little or no experience?
The most realistic entry path is moving from a help desk analyst or IT support specialist role, which several large Hawaii employers use as a direct feeder into customer support engineering. Booz Allen Hamilton, Leidos, and Hawaiian Telcom all hire associate-level technical support staff and promote internally. Earning a CompTIA A+ or Network+ certification before applying gives candidates without a four-year degree a concrete credential to point to, and candidates who are already eligible for a security clearance will find that doors open faster at Hawaii's defense contractors.
Where can I find and apply to customer support engineer jobs in Hawaii?
You can find and apply to customer support engineer jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated in real time. Search the listings, find roles that match your experience and location preference, and apply directly to each employer through the page.
See All 25 Customer Support Engineer Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Jobs