Director of Donor Relations Jobs
Director of Donor Relations jobs are open across nonprofits, universities, healthcare systems, and foundations, from manager to vice president level, with specializations in major gifts, planned giving, and annual fund strategy. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 5 of 45+ Director of Donor Relations jobs
INTRODUCTION
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Specialty Services Coordinator - Donor Relations Concierge
Serves as a key liaison for donor, VIP, and prospect relations, delivering a high-touch, concierge-level patient experience. Partners with senior leadership to conduct patient rounds, coordinate personalized services, and proactively address concerns across inpatient, emergency, and outpatient settings. Manages Careline communications, donor engagement, and grievance resolution while collaborating with clinical and non-clinical teams to expedite services and ensure satisfaction. Supports relationship-building initiatives, donor program education, and operational reporting to enhance the overall donor and patient experience.
Position Responsibilities
- Maintains relationships with donors and prospects by scheduling appointments, assisting them with any requests and meeting them in person when necessary.
- Participates in rounds with SVP on patients who are Donors, VIPs and Prospects when they are in inpatient, Main Emergency and select outpatient procedure departments to review their experience and establish an ongoing relationship of trust.
- Manages the intake Donor/Founders calls as needed. Monitors and inputs donor calls into the Careline Call Log (ex. Salesforce).
- Participates with Donor Relations to cover the 24 hour Careline on call service including appointment scheduling, expedited clinical services, escorting and rounding etc.
- Schedules time for Directors and Coordinator to meet all donors and review the benefits of being a Donor including the access to the 24/7 Careline.
- Manages investigations and follow-up responses to patient/family grievances (online consumer reviews/surveys). Enters complaints/grievances into internal reporting system in a timely manner.
- Liaises with clinical and non-clinical departments to address patient’s needs/concerns and provide satisfactory resolutions.
- Composes and tracks follow up correspondence to patients for Directors/SVP, physicians and/or director’s signatures.
- Participates in education programs as it applies to patient and donor relations.
- Assists patients and donors in the compliance of hospital policies and procedures as it relates to patient satisfaction, service recovery and grievance resolution as well as following and enforcing the Employee’s Standards of Performance.
- Participates in special events to promote relationships with prospective donors during business hours as well as evenings and weekends to cultivate relationships with perspective Donors. Cultivates relationships with donors to increase their potential of upgrading their contributions.
- Coordinates clinical and non-clinical services and amenities to meet the needs of the Donor, Prospect and VIP patients to expedite the requests and experience.
- Consistently coordinates and reinforces hospital-wide, the Founder/Society Roster when Donors are using a particular department's service.
- Provides as necessary education to employees and physicians the purpose and goals of the donor relations program.
- Participates in weekly Foundation and Donor Relations meetings to review and discuss current donor’s and prospect’s experiences.
- Communicates effectively and builds working relationships with case managers, physicians, nurses, residents, therapists and other community healthcare professionals to expedite the donor experience in a timely manner.
- Utilizes EPIC medical record system to confirm appointments, status reports in coordination with the SVP.
- Prepares special reports, summaries, PowerPoint presentations and data analytics including spreadsheets as needed.
REQUIREMENTS
Education
Bachelors degree or higher required
Experience
- Two years experience in patient/healthcare relations or human services field
- Excellent communication skills
- Experience providing 5 star hotel concierge service preferred
BENEFITS
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements
Certification:
INTRODUCTION
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Specialty Services Coordinator - Donor Relations Concierge
Serves as a key liaison for donor, VIP, and prospect relations, delivering a high-touch, concierge-level patient experience. Partners with senior leadership to conduct patient rounds, coordinate personalized services, and proactively address concerns across inpatient, emergency, and outpatient settings. Manages Careline communications, donor engagement, and grievance resolution while collaborating with clinical and non-clinical teams to expedite services and ensure satisfaction. Supports relationship-building initiatives, donor program education, and operational reporting to enhance the overall donor and patient experience.
Position Responsibilities
- Maintains relationships with donors and prospects by scheduling appointments, assisting them with any requests and meeting them in person when necessary.
- Participates in rounds with SVP on patients who are Donors, VIPs and Prospects when they are in inpatient, Main Emergency and select outpatient procedure departments to review their experience and establish an ongoing relationship of trust.
- Manages the intake Donor/Founders calls as needed. Monitors and inputs donor calls into the Careline Call Log (ex. Salesforce).
- Participates with Donor Relations to cover the 24 hour Careline on call service including appointment scheduling, expedited clinical services, escorting and rounding etc.
- Schedules time for Directors and Coordinator to meet all donors and review the benefits of being a Donor including the access to the 24/7 Careline.
- Manages investigations and follow-up responses to patient/family grievances (online consumer reviews/surveys). Enters complaints/grievances into internal reporting system in a timely manner.
- Liaises with clinical and non-clinical departments to address patient’s needs/concerns and provide satisfactory resolutions.
- Composes and tracks follow up correspondence to patients for Directors/SVP, physicians and/or director’s signatures.
- Participates in education programs as it applies to patient and donor relations.
- Assists patients and donors in the compliance of hospital policies and procedures as it relates to patient satisfaction, service recovery and grievance resolution as well as following and enforcing the Employee’s Standards of Performance.
- Participates in special events to promote relationships with prospective donors during business hours as well as evenings and weekends to cultivate relationships with perspective Donors. Cultivates relationships with donors to increase their potential of upgrading their contributions.
- Coordinates clinical and non-clinical services and amenities to meet the needs of the Donor, Prospect and VIP patients to expedite the requests and experience.
- Consistently coordinates and reinforces hospital-wide, the Founder/Society Roster when Donors are using a particular department's service.
- Provides as necessary education to employees and physicians the purpose and goals of the donor relations program.
- Participates in weekly Foundation and Donor Relations meetings to review and discuss current donor’s and prospect’s experiences.
- Communicates effectively and builds working relationships with case managers, physicians, nurses, residents, therapists and other community healthcare professionals to expedite the donor experience in a timely manner.
- Utilizes EPIC medical record system to confirm appointments, status reports in coordination with the SVP.
- Prepares special reports, summaries, PowerPoint presentations and data analytics including spreadsheets as needed.
REQUIREMENTS
Education
Bachelors degree or higher required
Experience
- Two years experience in patient/healthcare relations or human services field
- Excellent communication skills
- Experience providing 5 star hotel concierge service preferred
BENEFITS
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements
Certification:
See All 45 Director of Donor Relations Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsDirector of Donor Relations Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in director of donor relations jobs.
- Five or more years of experience in nonprofit fundraising or donor stewardship
- Demonstrated success managing a major gifts portfolio at the leadership level
- Proficiency with constituent relationship management systems such as Raiser's Edge or Salesforce Nonprofit
- Bachelor's degree in communications, nonprofit management, public administration, or a related field
- Experience developing and executing donor recognition and stewardship programs
- Certified Fund Raising Executive credential or active progress toward CFRE certification
Tips for Your Director of Donor Relations Job Search
Quantify donor portfolio impact on your resume
Hiring committees for director of donor relations roles want to see portfolio size, retention rates, and campaign outcomes. Replace vague descriptions with concrete results tied to specific donor segments or fiscal years to stand out from other applicants.
Apply early to roles that fit
Migrate Mate lists director of donor relations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to each mission area
A director of donor relations resume that worked for a university foundation may not land at a healthcare system. Align your language to the organization's constituent base, naming the donor types and gift vehicles most relevant to that sector.
Prepare a stewardship philosophy for interviews
Interviewers at this level routinely ask how you think about donor retention, not just acquisition. Have a concise, practiced answer that connects your stewardship approach to measurable outcomes from a past role.
Filter openings by budget authority and team size
Job titles vary widely in scope. When reviewing listings, look for the number of direct reports and total revenue responsibility so you're applying to roles that actually match your seniority, not just the title.
Negotiate beyond base salary in your offer conversation
Director of donor relations offers often include conference budgets, professional development funds, and performance incentives tied to fundraising goals. Ask about these during the offer stage, not after you've accepted.
Director of Donor Relations Jobs: Frequently Asked Questions
Which companies are hiring the most director of donor relationss?
The most active employers for director of donor relationss right now are Mosaic, The Salvation Army, and Museum of Fine Arts, and the most openings are in Massachusetts, Nebraska, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, research universities, and national nonprofits tend to post the most consistent volume of openings at this level.
How many director of donor relations jobs are remote?
About 59% of director of donor relations openings are fully remote or hybrid as of November 2026, reflecting ongoing flexibility in the nonprofit and higher education sectors. Stewardship communications and reporting functions tend to be the most remote-compatible, while roles requiring in-person donor cultivation events or on-campus presence are more likely to require hybrid or fully on-site arrangements.
How do you become a director of donor relations?
Start in a fundraising coordinator or development associate role to build donor communication and database skills, then move into a major gifts or stewardship officer position to manage individual portfolios. Earning your CFRE credential strengthens your candidacy for director-level postings. Most organizations expect candidates to demonstrate experience supervising staff and managing a donor recognition program before promoting or hiring at the director level.
Can you get a director of donor relations job without direct leadership experience?
Some organizations will hire a strong individual contributor into a director of donor relations role if the team is small and the focus is on managing a major gifts portfolio rather than supervising staff. Emphasize donor retention outcomes, the dollar value of relationships you've personally stewarded, and any project leadership, committee work, or interim management you've taken on to close the experience gap.
What does the director of donor relations interview process look like?
Most director of donor relations hiring processes include an initial phone screen with HR, a competency interview with the chief development officer or VP of advancement, and a final round that often involves a portfolio review or a presentation on how you would approach a stewardship program redesign. Some organizations add a writing sample request or a panel with frontline gift officers to assess cross-functional collaboration skills.
Where can I find and apply to director of donor relations jobs?
You can find and apply to director of donor relations jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits your experience and location preferences.
See All 45 Director of Donor Relations Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs