Director of Internal Operations Jobs
Director of Internal Operations jobs are open across healthcare, technology, financial services, and professional services firms, with specializations in process improvement, cross-functional coordination, and organizational efficiency, at every level from operations manager to senior director. Find a role that fits below and apply directly.
Find JobsLooking for remote work? View remote director of internal operations jobs →Overview
Showing 5 of 111+ Director of Internal Operations jobs
Job Description
UW Medicine Strategic Communications has an outstanding opportunity for an Associate Director of Internal Communications to join their team.
About this opportunity
Reporting to the Senior Director of Internal Communications, this role manages day-to-day internal communications strategy and planning, content development, executive communications support, and organizational messaging that informs and engages staff, faculty, trainees and students across the health system and the School of Medicine.
The Associate Director of Internal Communications manages and executes UW Medicine’s systemwide internal communications strategies, including editorial operations and engagement initiatives across audiences and communication channels. The position provides strategic and operational leadership by managing a team of experienced writers, guiding complex communications projects, and partnering with leaders across UW Medicine to develop and deliver timely, accurate and accessible communications across multiple platforms.
The ideal candidate brings strong leadership capabilities, exceptional writing and editing skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, highly collaborative environment. Success in this role also requires strong organizational and project management skills, relation-building abilities, and a commitment to kindness, integrity, collaboration, curiosity, inclusivity and continuous improvement is essential.
Key Responsibilities
Internal Communications Strategy and Execution: 55%
- Support the development and implementation of UW Medicine’s internal communications strategies, communications plans and audience engagement initiatives across the organization, entities and operational priorities.
- Develop, write, manage and execute high-quality internal communications content across multiple channels, including intranet stories, executive and leadership messages, newsletters, email campaigns, presentations, talking points and organizational updates.
- Lead and support executive, leadership and employee communications initiatives, and ensure deliverables align with UW Medicine’s mission, values, voice, accessibility standards and inclusive language practices.
- Manage and optimize day-to-day internal communications operations, including communications channels and platforms, editorial calendars, workflows, and review and approval processes.
- Partner cross-functionally with Strategic Communications, HR, IT Services, Compliance, Organizational Development, and other operational leaders to ensure coordinated, accurate and effective employee communications.
- Support communications strategies related to organizational change initiatives, enterprise-wide projects, operational disruptions, and crisis and emergency communications. Integrate change management principles into communications planning and execution. E nsure all content adheres to legal, brand and security guidelines.
- Monitor communications performance metrics, audience engagement data and channel effectiveness, and recommend strategies to improve audience targeting, distribution timeliness, user engagement and overall communications impact. Help strengthen internal communications capabilities by developing and supporting content governance, editorial standards, best practices, tools, processes, and continuous improvement initiatives.
Communications Operations, Intake and Editorial Leadership: 20%
- Support the Senior Director in operational planning, prioritization and continuous improvement efforts for the internal communications function.
- Manage intake, assessment, prioritization and coordination of internal communications requests and workflows across UW Medicine.
- Oversee editorial planning, production schedules, content operations and workload distribution across writers and other contributors to ensure quality, responsiveness and alignment with organizational priorities.
- Evaluate communications requests and advise partners on communications timing, channels, audience targeting and strategic communications approaches. Identify and implement opportunities to improve communications operations, editorial standards, governance processes, efficiencies, intake systems and cross-functional coordination.
Team Leadership and Collaboration: 15%
- Directly supervise, coach and mentor a talented team of writers as well as contractors and/or content contributors as needed.
- Manage hiring, onboarding and professional development.
- Ensure team performance, responsiveness and quality standards.
- Foster collaborative relationships across UW Medicine and serve as a trusted communications partner to leaders and project teams. Represent internal communications in meetings, workgroups and cross-functional initiatives as assigned.
Other Duties: 10%
Perform related duties as assigned.Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
- Bachelor’s degree in communications, journalism, public relations or related field 5+ years of progressively responsible communications experience, preferably in a large, complex organization, with at least 3 years in a management role leading internal communications strategy and planning
Applicants who do not meet these qualifications will not be forwarded to the Hiring Manager.
Additional Qualifications
- Demonstrated experience developing and executing internal communications strategies and content
- Exceptional writing, editing and verbal communication skills with strong attention to detail and accuracy
- An authentically and consistently good listener
- Experience managing communications projects, editorial processes and review workflows
- Proven ability to work in a fast-paced, high-change environment, with demonstrated ability to manage multiple projects, priorities and deadlines
- Strong organizational, analytical and project management skills
- Experience supporting executive communications and organizational initiatives
- Strong understanding of digital communications channels, intranet best practices and email communications platforms
- Demonstrated commitment to principles of equity, inclusive language and accessibility standards
- Strong interpersonal skills and demonstrated ability to build collaborative relationships across teams and organizational levels
- Sound judgment and ability to handle sensitive and confidential communications appropriately
- Proficiency with digital communications tools, content management systems and analytics platforms
- Experience supporting message-driving narratives using video, including writing, editing, and adapting scripts for live presentations, recorded video, and multimedia campaigns
- Demonstrated commitment to integrity and service-oriented collaboration Ability to occasionally work outside of typical business hours as needed to address urgent situations
Preferred Qualifications
- Master’s degree in strategic communications, business administration (MBA), public administration (MPA) or related field
- 10+ years of progressively responsible communications experience, with at least 5 years in a management role leading internal communications strategy and planning
- Experience working in a large academic health system, healthcare organization or higher education environment
- Experience supporting communications related to organizational change management initiatives
- Experience managing intranet content strategy or enterprise communications platforms
- Experience collaborating within highly matrixed organizations
- Familiarity with the AP style
- Experience with Simpplr, SharePoint or another content management system . Experience with email marketing platform like Marketo or Eloqua
Working Conditions
Ability to occasionally work outside of typical business hours as needed to address urgent situations. As an essential and hybrid position, the individual is required to work remotely when the University is under suspended operations due to inclement weather, etc.
Hybrid – Approximately one day per month at South Lake Union office and additional days as needed onsite for meetings at hospitals or the main campus and for interviewing, reporting, and/or multimedia creation.
About the Team
At UW Medicine , we work to improve health for all people through excellence in clinical, research, and education and training programs. As the only comprehensive clinical, research and learning health system in the five-state WWAMI (Washington, Wyoming, Alaska, Montana, Idaho) region, UW Medicine provides the most up-to-date care for each individual patient, leads one of the world’s largest and most comprehensive medical research programs, and provides innovative learning programs for students, trainees, and practitioners in the health professions.
UW Medicine’s Strategic Communications team plays a critical role in advancing the organization’s mission to improve the health of all people by delivering clear, timely, and effective communications to internal and external audiences. The team’s work spans media relations, internal and executive communications, hospital communications, crisis communications, social media engagement, and enterprise-wide digital platforms, ensuring our messaging remains closely aligned with leadership priorities and institutional strategy.
Compensation, Benefits and Position Details
Pay Range Minimum:
$115,200.00 annualPay Range Maximum:
$138,540.00 annualOther Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:
First Shift (United States of America)Temporary or Regular?
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
Not ApplicableAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
Job Description
UW Medicine Strategic Communications has an outstanding opportunity for an Associate Director of Internal Communications to join their team.
About this opportunity
Reporting to the Senior Director of Internal Communications, this role manages day-to-day internal communications strategy and planning, content development, executive communications support, and organizational messaging that informs and engages staff, faculty, trainees and students across the health system and the School of Medicine.
The Associate Director of Internal Communications manages and executes UW Medicine’s systemwide internal communications strategies, including editorial operations and engagement initiatives across audiences and communication channels. The position provides strategic and operational leadership by managing a team of experienced writers, guiding complex communications projects, and partnering with leaders across UW Medicine to develop and deliver timely, accurate and accessible communications across multiple platforms.
The ideal candidate brings strong leadership capabilities, exceptional writing and editing skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, highly collaborative environment. Success in this role also requires strong organizational and project management skills, relation-building abilities, and a commitment to kindness, integrity, collaboration, curiosity, inclusivity and continuous improvement is essential.
Key Responsibilities
Internal Communications Strategy and Execution: 55%
- Support the development and implementation of UW Medicine’s internal communications strategies, communications plans and audience engagement initiatives across the organization, entities and operational priorities.
- Develop, write, manage and execute high-quality internal communications content across multiple channels, including intranet stories, executive and leadership messages, newsletters, email campaigns, presentations, talking points and organizational updates.
- Lead and support executive, leadership and employee communications initiatives, and ensure deliverables align with UW Medicine’s mission, values, voice, accessibility standards and inclusive language practices.
- Manage and optimize day-to-day internal communications operations, including communications channels and platforms, editorial calendars, workflows, and review and approval processes.
- Partner cross-functionally with Strategic Communications, HR, IT Services, Compliance, Organizational Development, and other operational leaders to ensure coordinated, accurate and effective employee communications.
- Support communications strategies related to organizational change initiatives, enterprise-wide projects, operational disruptions, and crisis and emergency communications. Integrate change management principles into communications planning and execution. E nsure all content adheres to legal, brand and security guidelines.
- Monitor communications performance metrics, audience engagement data and channel effectiveness, and recommend strategies to improve audience targeting, distribution timeliness, user engagement and overall communications impact. Help strengthen internal communications capabilities by developing and supporting content governance, editorial standards, best practices, tools, processes, and continuous improvement initiatives.
Communications Operations, Intake and Editorial Leadership: 20%
- Support the Senior Director in operational planning, prioritization and continuous improvement efforts for the internal communications function.
- Manage intake, assessment, prioritization and coordination of internal communications requests and workflows across UW Medicine.
- Oversee editorial planning, production schedules, content operations and workload distribution across writers and other contributors to ensure quality, responsiveness and alignment with organizational priorities.
- Evaluate communications requests and advise partners on communications timing, channels, audience targeting and strategic communications approaches. Identify and implement opportunities to improve communications operations, editorial standards, governance processes, efficiencies, intake systems and cross-functional coordination.
Team Leadership and Collaboration: 15%
- Directly supervise, coach and mentor a talented team of writers as well as contractors and/or content contributors as needed.
- Manage hiring, onboarding and professional development.
- Ensure team performance, responsiveness and quality standards.
- Foster collaborative relationships across UW Medicine and serve as a trusted communications partner to leaders and project teams. Represent internal communications in meetings, workgroups and cross-functional initiatives as assigned.
Other Duties: 10%
Perform related duties as assigned.Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
- Bachelor’s degree in communications, journalism, public relations or related field 5+ years of progressively responsible communications experience, preferably in a large, complex organization, with at least 3 years in a management role leading internal communications strategy and planning
Applicants who do not meet these qualifications will not be forwarded to the Hiring Manager.
Additional Qualifications
- Demonstrated experience developing and executing internal communications strategies and content
- Exceptional writing, editing and verbal communication skills with strong attention to detail and accuracy
- An authentically and consistently good listener
- Experience managing communications projects, editorial processes and review workflows
- Proven ability to work in a fast-paced, high-change environment, with demonstrated ability to manage multiple projects, priorities and deadlines
- Strong organizational, analytical and project management skills
- Experience supporting executive communications and organizational initiatives
- Strong understanding of digital communications channels, intranet best practices and email communications platforms
- Demonstrated commitment to principles of equity, inclusive language and accessibility standards
- Strong interpersonal skills and demonstrated ability to build collaborative relationships across teams and organizational levels
- Sound judgment and ability to handle sensitive and confidential communications appropriately
- Proficiency with digital communications tools, content management systems and analytics platforms
- Experience supporting message-driving narratives using video, including writing, editing, and adapting scripts for live presentations, recorded video, and multimedia campaigns
- Demonstrated commitment to integrity and service-oriented collaboration Ability to occasionally work outside of typical business hours as needed to address urgent situations
Preferred Qualifications
- Master’s degree in strategic communications, business administration (MBA), public administration (MPA) or related field
- 10+ years of progressively responsible communications experience, with at least 5 years in a management role leading internal communications strategy and planning
- Experience working in a large academic health system, healthcare organization or higher education environment
- Experience supporting communications related to organizational change management initiatives
- Experience managing intranet content strategy or enterprise communications platforms
- Experience collaborating within highly matrixed organizations
- Familiarity with the AP style
- Experience with Simpplr, SharePoint or another content management system . Experience with email marketing platform like Marketo or Eloqua
Working Conditions
Ability to occasionally work outside of typical business hours as needed to address urgent situations. As an essential and hybrid position, the individual is required to work remotely when the University is under suspended operations due to inclement weather, etc.
Hybrid – Approximately one day per month at South Lake Union office and additional days as needed onsite for meetings at hospitals or the main campus and for interviewing, reporting, and/or multimedia creation.
About the Team
At UW Medicine , we work to improve health for all people through excellence in clinical, research, and education and training programs. As the only comprehensive clinical, research and learning health system in the five-state WWAMI (Washington, Wyoming, Alaska, Montana, Idaho) region, UW Medicine provides the most up-to-date care for each individual patient, leads one of the world’s largest and most comprehensive medical research programs, and provides innovative learning programs for students, trainees, and practitioners in the health professions.
UW Medicine’s Strategic Communications team plays a critical role in advancing the organization’s mission to improve the health of all people by delivering clear, timely, and effective communications to internal and external audiences. The team’s work spans media relations, internal and executive communications, hospital communications, crisis communications, social media engagement, and enterprise-wide digital platforms, ensuring our messaging remains closely aligned with leadership priorities and institutional strategy.
Compensation, Benefits and Position Details
Pay Range Minimum:
$115,200.00 annualPay Range Maximum:
$138,540.00 annualOther Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:
First Shift (United States of America)Temporary or Regular?
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
Not ApplicableAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
See All 111+ Director of Internal Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsDirector of Internal Operations Job Market
Who's Hiring
Top Industries Hiring
- Education15
- Healthcare & Medical Services5
- Technology & Software2
What Employers Look For
The qualifications that appear most often in director of internal operations jobs.
- 7 or more years of operations, business operations, or related management experience
- Demonstrated experience leading cross-functional projects across multiple departments
- Proficiency with project management tools and business process documentation
- Bachelor's degree in business administration, operations management, or a related field
- Experience building and managing internal workflows, SOPs, and operational reporting
- Strong data analysis skills with the ability to translate findings into operational decisions
Tips for Your Director of Internal Operations Job Search
Quantify your process improvement outcomes
Hiring managers for this role want to see what changed because of your work. Replace vague claims like 'improved efficiency' with the specific workflow you redesigned, the teams affected, and the measurable result you delivered.
Tailor your resume to each company's stage
A startup hiring a director of internal operations needs someone who builds from scratch. An enterprise needs someone who governs at scale. Read the job description for language like 'establish' versus 'optimize' and mirror that framing in your resume.
Apply early to roles that fit
Migrate Mate lists director of internal operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that signal budget authority
Descriptions mentioning P&L responsibility, vendor contract ownership, or budget oversight indicate a broader seat at the table. Prioritize these if you have that experience, and address it directly in your cover letter.
Prepare a cross-functional influence story
Interviewers for this role almost always ask how you've driven change without direct authority. Prepare a specific example where you aligned competing departmental priorities, named the stakeholders, and explain the outcome you reached.
Negotiate scope before you negotiate compensation
Before accepting an offer, clarify which departments report to or through this role, what systems you'll own, and whether you'll have headcount. Scope disagreements after you start are harder to fix than salary gaps.
Director of Internal Operations Jobs: Frequently Asked Questions
Which companies are hiring the most director of internal operationss?
The companies hiring the most director of internal operationss right now include The Ohio State University Wexner Medical Center, SIU Medicine, and Virginia Commonwealth University, with the largest share of openings in Texas, Illinois, and Ohio, based on current listings on Migrate Mate as of November 2026. Healthcare systems, technology companies, and professional services firms consistently represent a large portion of active postings.
How many director of internal operations jobs are remote?
About 58% of director of internal operations openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on meetings, stakeholder relationships, and real-time operational oversight. Sub-functions like process design, documentation, and vendor management tend to appear most frequently in remote and hybrid postings.
How do you become a director of internal operations?
Most directors of internal operations move into the role after building a foundation in operations coordination or management, then taking on progressively larger cross-functional projects. You'll want demonstrable experience owning a process end-to-end, managing stakeholders across departments, and leading at least a small team. Many candidates also develop skills in data analysis, budget management, and change management before stepping into a director-level seat.
Can you get a director of internal operations job with limited experience?
Getting hired at the director level with limited direct experience is possible if you've led high-visibility projects, managed vendor or contractor relationships, or owned an internal initiative that touched multiple departments. Titles like operations manager, chief of staff, or business operations lead are common stepping stones. Framing your resume around outcomes and organizational impact rather than tasks helps bridge an experience gap.
What does the director of internal operations interview process look like?
The process typically starts with a recruiter screen, followed by a hiring manager conversation focused on your operations background and leadership style. Expect a panel round with department heads or peers, since this role works across functions. Many employers also include a case study or scenario exercise asking you to diagnose an operational problem and present a solution, so prepare to walk through your thinking in real time.
Where can I find and apply to director of internal operations jobs?
You can find and apply to director of internal operations jobs on Migrate Mate, which lists current openings from across the United States. Find roles that fit your background and apply directly to each listing without being redirected through additional signup steps.
See All 111+ Director of Internal Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs