E-3 Visa Customer Engagement Manager Jobs
Customer Engagement Manager roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in marketing, communications, business, or a related field. Australian professionals benefit from no lottery and unlimited two-year renewals, making long-term U.S. career planning straightforward for this customer-facing leadership role.
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Get Access To All JobsCategory Marketing
Location Mountain View, California; San Diego, California
Job ID 19933
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
About Lighthouse
Intuit’s Lighthouse program reflects our commitment to deeply understanding and serving our customers. We partner closely with a select group of customers to gain valuable insights that help us improve our products and deliver better experiences.
Through ongoing collaboration, these customers play an important role in shaping innovation and ensuring we continue to solve real-world challenges. Many also choose to share their experiences with Intuit, helping highlight the impact of our solutions across the broader community.
About the Role
We’re seeking a strategic and empathetic Customer Engagement Principal to lead relationships with our most valued Lighthouse customers. You will serve as a trusted advisor and internal advocate, ensuring customers unlock the full power of Intuit’s ecosystem while influencing product and experience strategy.
Lighthouse operates in startup mode within a matrixed organization. We move fast, test and learn, and step in wherever customers need us most.
In Lighthouse, your core focus will be customer success and engagement. At the same time, you will take on additional customer-focused initiatives and special projects as needed, helping shape programs, influence cross-functional strategy, and drive broader impact across the organization. This is not a traditional account management role, but a dynamic leadership opportunity for someone who thrives in ambiguity, is comfortable operating without a rigid playbook, and is energized by building strong executive relationships while driving meaningful impact.
Responsibilities
What You’ll Do
Customer Champion & Trusted Advisor
- Own and deepen relationships with key Lighthouse customers, serving as their primary point of contact.
- Advocate internally to reduce friction, remove roadblocks, and influence product and experience improvements.
- Develop and execute engagement strategies aligned to customer outcomes and business priorities.
Startup Operator in a Matrixed Org
- Operate with agility in a fast-paced, evolving environment.
- Step beyond defined responsibilities to support broader customer-focused initiatives and strategic projects.
- Navigate and influence across a complex, cross-functional organization to deliver results.
Growth & Retention Strategist
- Identify expansion opportunities by uncovering unmet customer needs.
- Strategically connect customers to the breadth of the Intuit ecosystem to streamline operations and fuel growth.
- Drive retention through proactive engagement and value realization.
Strategic Outreach & Program Growth
- Partner with analytics to identify high-value prospects.
- Design and execute thoughtful, multi-channel outreach strategies to grow Lighthouse participation.
Cross-Functional Leadership
- Collaborate closely with Product, Marketing, Sales, Analytics, and other stakeholders.
- Influence roadmap discussions and advocate for Lighthouse priorities.
- Align teams around shared customer outcomes.
Data-Driven Operator
- Leverage data and insights to inform strategy, measure engagement effectiveness, and drive continuous improvement.
- Maintain rigorous tracking of customer touchpoints, commitments, and next steps.
Qualifications
What You Bring
Customer Obsession
You are deeply committed to understanding customer needs and consistently exceeding expectations, especially at the executive level.
Comfort in Ambiguity & Startup Energy
You thrive in fast-moving environments, take initiative without waiting for direction, and are energized by building while scaling.
Strategic & Commercial Acumen
You have strong business instincts and a track record of driving measurable growth, retention, and customer impact.
Influence in a Matrixed Environment
You know how to lead without authority, align diverse stakeholders, and move complex initiatives forward.
Executive Communication Skills
You communicate clearly and persuasively, translating complex ideas into compelling narratives for senior audiences.
Industry Expertise
Experience in SaaS and financial technology (fintech) environments, with a strong understanding of subscription models, product-led growth, customer lifecycle management, and the regulatory and compliance considerations unique to fintech.
Experience
- 7+ years in a senior customer-facing role (Operations, Customer Experience, Sales Engineering, or similar).
- Proven success driving growth, retention, and strategic customer outcomes.
- Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent experience.
Nice to Have
- Experience with CRM systems (e.g., Salesforce, HubSpot)
- Familiarity with Intuit’s ecosystem
- Solution consulting experience
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Mountain View, CA - $197,000 - $266,500
San Diego, CA - $183,000 - $247,500
Category Marketing
Location Mountain View, California; San Diego, California
Job ID 19933
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
About Lighthouse
Intuit’s Lighthouse program reflects our commitment to deeply understanding and serving our customers. We partner closely with a select group of customers to gain valuable insights that help us improve our products and deliver better experiences.
Through ongoing collaboration, these customers play an important role in shaping innovation and ensuring we continue to solve real-world challenges. Many also choose to share their experiences with Intuit, helping highlight the impact of our solutions across the broader community.
About the Role
We’re seeking a strategic and empathetic Customer Engagement Principal to lead relationships with our most valued Lighthouse customers. You will serve as a trusted advisor and internal advocate, ensuring customers unlock the full power of Intuit’s ecosystem while influencing product and experience strategy.
Lighthouse operates in startup mode within a matrixed organization. We move fast, test and learn, and step in wherever customers need us most.
In Lighthouse, your core focus will be customer success and engagement. At the same time, you will take on additional customer-focused initiatives and special projects as needed, helping shape programs, influence cross-functional strategy, and drive broader impact across the organization. This is not a traditional account management role, but a dynamic leadership opportunity for someone who thrives in ambiguity, is comfortable operating without a rigid playbook, and is energized by building strong executive relationships while driving meaningful impact.
Responsibilities
What You’ll Do
Customer Champion & Trusted Advisor
- Own and deepen relationships with key Lighthouse customers, serving as their primary point of contact.
- Advocate internally to reduce friction, remove roadblocks, and influence product and experience improvements.
- Develop and execute engagement strategies aligned to customer outcomes and business priorities.
Startup Operator in a Matrixed Org
- Operate with agility in a fast-paced, evolving environment.
- Step beyond defined responsibilities to support broader customer-focused initiatives and strategic projects.
- Navigate and influence across a complex, cross-functional organization to deliver results.
Growth & Retention Strategist
- Identify expansion opportunities by uncovering unmet customer needs.
- Strategically connect customers to the breadth of the Intuit ecosystem to streamline operations and fuel growth.
- Drive retention through proactive engagement and value realization.
Strategic Outreach & Program Growth
- Partner with analytics to identify high-value prospects.
- Design and execute thoughtful, multi-channel outreach strategies to grow Lighthouse participation.
Cross-Functional Leadership
- Collaborate closely with Product, Marketing, Sales, Analytics, and other stakeholders.
- Influence roadmap discussions and advocate for Lighthouse priorities.
- Align teams around shared customer outcomes.
Data-Driven Operator
- Leverage data and insights to inform strategy, measure engagement effectiveness, and drive continuous improvement.
- Maintain rigorous tracking of customer touchpoints, commitments, and next steps.
Qualifications
What You Bring
Customer Obsession
You are deeply committed to understanding customer needs and consistently exceeding expectations, especially at the executive level.
Comfort in Ambiguity & Startup Energy
You thrive in fast-moving environments, take initiative without waiting for direction, and are energized by building while scaling.
Strategic & Commercial Acumen
You have strong business instincts and a track record of driving measurable growth, retention, and customer impact.
Influence in a Matrixed Environment
You know how to lead without authority, align diverse stakeholders, and move complex initiatives forward.
Executive Communication Skills
You communicate clearly and persuasively, translating complex ideas into compelling narratives for senior audiences.
Industry Expertise
Experience in SaaS and financial technology (fintech) environments, with a strong understanding of subscription models, product-led growth, customer lifecycle management, and the regulatory and compliance considerations unique to fintech.
Experience
- 7+ years in a senior customer-facing role (Operations, Customer Experience, Sales Engineering, or similar).
- Proven success driving growth, retention, and strategic customer outcomes.
- Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent experience.
Nice to Have
- Experience with CRM systems (e.g., Salesforce, HubSpot)
- Familiarity with Intuit’s ecosystem
- Solution consulting experience
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Mountain View, CA - $197,000 - $266,500
San Diego, CA - $183,000 - $247,500
See all 51+ Customer Engagement Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engagement Manager roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Engagement Manager
Frame your degree field precisely
E-3 requires a direct relationship between your degree and the role. A communications or marketing degree supports a Customer Engagement Manager title, but a general business degree may need supporting evidence tying your coursework to customer strategy functions.
Target employers with active LCA histories
Search the DOL's Foreign Labor Certification disclosure data for companies that have filed LCAs for customer engagement or marketing management roles. Prior LCA filings signal an HR team that already understands the E-3 process.
Address sponsorship before final interview rounds
Bring up E-3 sponsorship once you have demonstrated fit, not in the first call. Frame it as a straightforward employer obligation: no lottery, no cap risk, and a DOL LCA certification that typically processes within seven business days.
Secure your LCA before resigning from current role
The LCA is employer-specific and must be certified before you can apply for your E-3 visa. Don't give notice or book flights until the DOL certifies it. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork without delays.
Verify your Australian credentials translate correctly
A three-year Australian bachelor's degree is generally accepted by U.S. consulates as equivalent to a four-year U.S. degree for E-3 purposes. Bring your official transcript and, if your employer's HR team requests it, a credential evaluation from a USCIS-recognized evaluator.
Use Migrate Mate to find sponsoring employers
Customer Engagement Manager roles with E-3 sponsorship aren't always labeled that way in job postings. Migrate Mate filters opportunities by employers with confirmed E-3 and LCA filing history, saving you from applying to companies unprepared to sponsor.
Customer Engagement Manager jobs are hiring across the US. Find yours.
Find Customer Engagement Manager JobsCustomer Engagement Manager E-3 Visa: Frequently Asked Questions
How do I find Customer Engagement Manager jobs with E-3 visa sponsorship?
Migrate Mate is the most direct way to search for Customer Engagement Manager roles filtered by employers with E-3 sponsorship history. Most job postings don't explicitly advertise E-3 willingness, so searching by employer LCA filing history narrows your list to companies already set up to sponsor Australian professionals.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Engagement Manager role qualify as a specialty occupation for the E-3?
Yes, when the position genuinely requires a bachelor's degree in a specific field such as marketing, communications, or business administration. The key is that the degree requirement must be tied to the role's core duties, not listed as a general preference. Roles focused on strategy, analytics, or cross-functional customer programs tend to qualify more cleanly than broad customer service management positions.
How does the E-3 compare to the H-1B for Customer Engagement Manager roles?
The E-3 is exclusively for Australian nationals and has no lottery, so your employer can file anytime and you can start work as soon as your visa is approved. The H-1B has an annual cap with a randomized lottery, meaning even a qualified applicant may wait years for a slot. For Customer Engagement Manager roles, where the specialty occupation bar is achievable but not guaranteed, the E-3's predictability is a significant practical advantage.
Can I switch employers on an E-3 while staying in the United States?
Yes, but each new employer must file a fresh LCA and you'll need a new E-3 visa stamp if you travel internationally after switching. Some applicants change status domestically without leaving, which avoids a consulate visit, but the new employer's LCA must be certified before your start date. Gaps in employment can complicate your status, so timing the transition carefully matters.
See which Customer Engagement Manager employers are hiring and sponsoring visas right now.
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