E-3 Visa Customer Engineer Jobs
Customer Engineer roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in engineering, computer science, or a related technical field. The E-3 has no lottery and no annual cap, so Australian professionals can start the process as soon as they have a job offer.
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Get Access To All JobsAbout us
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, LangChain, LangGraph, LangSmith, and Fleet are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
About the Role
We're looking for a Customer Engineer to join our Enterprise Enablement team. In this role, you will serve as a trusted technical advisor to our new customers, blending technical expertise with a passion for education and enablement. You will be instrumental in accelerating developer and enterprise success with the LangChain ecosystem.
You'll join a collaborative team environment with a strong engineering culture, with direct impact on customer success and the opportunity to shape best practices while working with cutting-edge AI technology.
- Lead onboarding engagements for new enterprise customers, guiding them through initial setup and unblocking issues as they begin building on the LangSmith platform
- Create and deliver live, interactive training workshops to help customer teams build foundational product knowledge and agent engineering best practices
- Develop scalable enablement frameworks including technical tutorials, best-practice guides, and reference implementations
- Act as the voice of the new user, synthesizing feedback and identifying friction points to inform the product roadmap in collaboration with Product and Engineering teams
- Partner with Sales, Deployed Engineering, and Professional Services to define enablement strategies for prospective customers, demonstrating the value and ease of getting started with LangChain
- Stay at the forefront of agent engineering in industry to identify evolving trends and quickly incorporate learnings into customer enablement materials
What We're Looking For
- 5+ years of experience in a technical, customer-facing role such as Enablement, Customer Success Engineer, Developer Advocate, or similar
- Proven software engineering experience with 2+ years focused on AI/ML applications or agents, including strong proficiency in Python and a deep, practical understanding of the modern AI/LLM stack
- Passion for educating users on technical topics and deep empathy for the developer experience
- Demonstrated ability to create and deliver high-quality technical training programs, including live workshops, written tutorials, documentation, and video guides
- Exceptional presentation and communication skills, with the ability to explain complex technical concepts to diverse audiences, from individual developers to enterprise stakeholders
- Capacity to operate independently in a fast-paced, ambiguous environment and manage multiple projects simultaneously
- Ability and willingness to travel up to 20% of time for customer engagements
Preferred:
- Hands-on experience building and deploying applications using LangChain, LangGraph, and LangSmith (or similar frameworks)
- Proficiency with TypeScript/JavaScript in addition to Python
Compensation:
- Base Salary $116,000-$195,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
About us
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, LangChain, LangGraph, LangSmith, and Fleet are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
About the Role
We're looking for a Customer Engineer to join our Enterprise Enablement team. In this role, you will serve as a trusted technical advisor to our new customers, blending technical expertise with a passion for education and enablement. You will be instrumental in accelerating developer and enterprise success with the LangChain ecosystem.
You'll join a collaborative team environment with a strong engineering culture, with direct impact on customer success and the opportunity to shape best practices while working with cutting-edge AI technology.
- Lead onboarding engagements for new enterprise customers, guiding them through initial setup and unblocking issues as they begin building on the LangSmith platform
- Create and deliver live, interactive training workshops to help customer teams build foundational product knowledge and agent engineering best practices
- Develop scalable enablement frameworks including technical tutorials, best-practice guides, and reference implementations
- Act as the voice of the new user, synthesizing feedback and identifying friction points to inform the product roadmap in collaboration with Product and Engineering teams
- Partner with Sales, Deployed Engineering, and Professional Services to define enablement strategies for prospective customers, demonstrating the value and ease of getting started with LangChain
- Stay at the forefront of agent engineering in industry to identify evolving trends and quickly incorporate learnings into customer enablement materials
What We're Looking For
- 5+ years of experience in a technical, customer-facing role such as Enablement, Customer Success Engineer, Developer Advocate, or similar
- Proven software engineering experience with 2+ years focused on AI/ML applications or agents, including strong proficiency in Python and a deep, practical understanding of the modern AI/LLM stack
- Passion for educating users on technical topics and deep empathy for the developer experience
- Demonstrated ability to create and deliver high-quality technical training programs, including live workshops, written tutorials, documentation, and video guides
- Exceptional presentation and communication skills, with the ability to explain complex technical concepts to diverse audiences, from individual developers to enterprise stakeholders
- Capacity to operate independently in a fast-paced, ambiguous environment and manage multiple projects simultaneously
- Ability and willingness to travel up to 20% of time for customer engagements
Preferred:
- Hands-on experience building and deploying applications using LangChain, LangGraph, and LangSmith (or similar frameworks)
- Proficiency with TypeScript/JavaScript in addition to Python
Compensation:
- Base Salary $116,000-$195,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
See all 781+ Customer Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engineer roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Engineer
Align your degree to the role
U.S. consular officers assess whether your bachelor's degree field directly relates to Customer Engineer duties. A degree in computer science, electrical engineering, or information systems strengthens your case more than a general business or arts degree.
Target companies with LCA filing history
Employers who have filed Labor Condition Applications before understand the DOL certification step and won't be surprised by the two-to-three week processing window. Prioritise technical companies in cloud, infrastructure, or enterprise software.
Get your credentials assessed before applying
If your Australian bachelor's degree is three years rather than four, obtain a credential evaluation confirming U.S. equivalency before interviews start. Consular officers can question three-year degrees, and having the evaluation ready prevents delays.
Clarify sponsorship intent early in interviews
Ask directly whether the company has sponsored E-3 visas or H-1B visas before. Many technical employers are unfamiliar with the E-3 specifically, so framing it as employer-cost-low and lottery-free helps move the conversation forward without waiting until offer stage.
Use Migrate Mate's E-3 filing service for the LCA
The LCA must be certified by the DOL before you can attend your consulate appointment. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so your employer doesn't need to engage a separate immigration attorney.
Book your consulate appointment immediately after LCA certification
Appointment availability at Sydney, Melbourne, and Perth fluctuates significantly. Once your employer's LCA is certified, submit your DS-160 and schedule your consulate interview the same week to avoid a backlog extending your start date.
Customer Engineer jobs are hiring across the US. Find yours.
Find Customer Engineer JobsCustomer Engineer E-3 Visa: Frequently Asked Questions
How do I find Customer Engineer jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for this search. It surfaces Customer Engineer roles at employers with E-3 and H-1B sponsorship history, so you're not cold-applying to companies that have never navigated a work visa. Filter by role and sponsorship type to see verified openings relevant to Australian applicants.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Engineer role qualify as a specialty occupation for the E-3?
Yes, in most cases. The E-3 requires the position to qualify as a specialty occupation, meaning it normally requires at least a bachelor's degree in a specific technical field. Customer Engineer roles at cloud, enterprise software, and hardware companies typically meet this standard because they require applied knowledge of systems architecture, networking, or software integration rather than general business skills.
How does the E-3 compare to the H-1B for Customer Engineer roles?
The E-3 is available to Australian citizens only, but it has no lottery and no annual cap, so you can apply any time of year once you have a job offer. The H-1B has an 85,000-slot annual cap with a lottery that runs once per year in March. For most Customer Engineers, the E-3 path is faster, more predictable, and doesn't require waiting for a lottery result.
Can I switch to a different Customer Engineer employer while on an E-3?
Yes, but each employer change requires a new E-3 application. Your new employer must file a fresh LCA with the DOL and you'll need to attend a consulate appointment in Australia for the new visa stamp. There's no H-1B-style portability on the E-3, so factor the consulate processing window into your transition timeline before resigning.
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