E-3 Visa Customer Experience Specialist Jobs
Customer Experience Specialist roles in the U.S. qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. The E-3 has no lottery and no annual cap, making it one of the most reliable paths for Australian professionals to build a customer-facing career in the United States.
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Get Access To All JobsLOCATION: US – Denver
TYPE: Full time
WORK SHIFT:
POSTED: September 9, 2026
ID: JR0132047
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Senior Associates – Customer Experience Technologies (Western Union, LLC., Denver, CO)
- Implement business requirements/ KPIs/ tracking requirements on company applications for data analysis in tools including Adobe Customer Journey Analytics, Quantum Metric and Mparticle using front end technologies (5%).
- Work on creating and updating schema in Adobe Experience platform and assign necessary meta data to appropriate events and variables in data stream to be passed onto relevant data sets (5%).
- Create views in Adobe Customer journey analytics to understand and analyze user behavior, drop off points, performance of marketing initiatives and create reports as required by business teams for making informed business decisions and optimize marketing spend (5%).
- Create events based on requirements and implement those in Quantum Metric using front end technologies for various applications and help business teams identify page transition times, app crashes, API errors, rage and user frustration metrics (5%).
- Collaborate with Front end engineering team to integrate latest tool SDKs for mobile apps and web applications to comply with all rules and regulations (10%).
- Design ETL pipelines to make data available in the data warehouse for reporting needs in Mparticle (CDP) from various business applications (5%).
- Integrate data from various sources into Mparticle CDP to ensure a holistic view of customer interactions (10%).
- Perform code review of the events configured in tools including Adobe Experience Platform, Adobe Customer Journey Analytics, Quantum Metric and Mparticle to make sure faulty code is not deployed which can restrict core business online (5%).
- Ensure data quality and consistency across different datasets (10%).
- Utilize the Mparticle CDP to facilitate the collection, integration, and unification of customer data into multiple downstream applications including Braze, Amplitude and social media marketing partners including DV, Google Ads, Meta and Snapchat (10%).
- Collaborate with marketing teams to develop targeted campaigns and personalized customer experiences (10%).
- Create data visualizations and reports to communicate findings and insights to non-technical stakeholders (5%).
- Document data analysis processes, integrations and findings for future reference and knowledge sharing (5%).
- Assist in designing, developing, analyzing, testing and reviewing the quality of existing data (10%).
Telecommuting may be permitted up to 2 days per week. When not telecommuting, must report to Western Union LLC at 7001 East Belleview Ave., Denver, CO 80237.
Salary: $124,821 – $139,100.
MINIMUM REQUIREMENTS:
Bachelor’s Degree or U.S. equivalent in Computer Science, Information Technology, Computer Engineering, or a related field, plus 4 years of professional experience as a Data Analyst, Developer and Business Analyst, or any occupation/position/job title performing Analytics, building data pipelines, integrating tools and Customer Experience Technology tools implementation (including Front End technology coding and backend data integration).
Must also have experience in the following:
- 4 years of professional experience working on AdTech tools including MParticle and Quantum Metric;
- 4 years of professional experience utilizing front end technologies including JavaScript, Angular JS, Angular 2+, HTML, CSS, and Rest APIs;
- 4 years of professional experience performing financial and quantitative data analytics including using data collection methods, summarizing, and presenting analytical findings, and applying statistical methods to real data;
- 4 years of professional experience utilizing ETL and ELT tools (including Talend and Matillion) for data extraction and transformation including designing, implementing, and maintaining ETL pipelines for moving data between different systems;
- 4 years of professional experience using Jupyter Notebooks to write and execute Python Code for data exploration, analysis, and visualization as well as using libraries including Pandas, NumPy, Matplotlib, and Plotly to manipulate data and generate visualizations;
- 4 years of professional experience working on Front end technologies including Javascript, HTML, and CSS to develop code and track users’ analytics data points in time series format in various analytics tools;
- 4 years of professional experience using Adobe Experience Platform to work on data schemas for mapping appropriate meta data in relevant datasets for correct data view in tool UI;
- 4 years of professional experience using QuantumMetric tool to visualize, replay user sessions and identify user pain and error points throughout their journey online and resolve them at the earliest; and
- 4 years of professional experience using Mparticle CDP to work on integrating data from various SaaS and internal source systems into CDP and use it for creating segments and processing it in downstream applications to activate audiences for marketing activities.
CONTACT: Apply online at https://careers.westernunion.com
Referral Bonus – $500 (Subject to Employee Referral Policy). Eligible to internal employees only.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at
https://careers.westernunion.com/.
Salary
The on-target earnings range is $124,821 to $139,100 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
11-09-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
LOCATION: US – Denver
TYPE: Full time
WORK SHIFT:
POSTED: September 9, 2026
ID: JR0132047
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Senior Associates – Customer Experience Technologies (Western Union, LLC., Denver, CO)
- Implement business requirements/ KPIs/ tracking requirements on company applications for data analysis in tools including Adobe Customer Journey Analytics, Quantum Metric and Mparticle using front end technologies (5%).
- Work on creating and updating schema in Adobe Experience platform and assign necessary meta data to appropriate events and variables in data stream to be passed onto relevant data sets (5%).
- Create views in Adobe Customer journey analytics to understand and analyze user behavior, drop off points, performance of marketing initiatives and create reports as required by business teams for making informed business decisions and optimize marketing spend (5%).
- Create events based on requirements and implement those in Quantum Metric using front end technologies for various applications and help business teams identify page transition times, app crashes, API errors, rage and user frustration metrics (5%).
- Collaborate with Front end engineering team to integrate latest tool SDKs for mobile apps and web applications to comply with all rules and regulations (10%).
- Design ETL pipelines to make data available in the data warehouse for reporting needs in Mparticle (CDP) from various business applications (5%).
- Integrate data from various sources into Mparticle CDP to ensure a holistic view of customer interactions (10%).
- Perform code review of the events configured in tools including Adobe Experience Platform, Adobe Customer Journey Analytics, Quantum Metric and Mparticle to make sure faulty code is not deployed which can restrict core business online (5%).
- Ensure data quality and consistency across different datasets (10%).
- Utilize the Mparticle CDP to facilitate the collection, integration, and unification of customer data into multiple downstream applications including Braze, Amplitude and social media marketing partners including DV, Google Ads, Meta and Snapchat (10%).
- Collaborate with marketing teams to develop targeted campaigns and personalized customer experiences (10%).
- Create data visualizations and reports to communicate findings and insights to non-technical stakeholders (5%).
- Document data analysis processes, integrations and findings for future reference and knowledge sharing (5%).
- Assist in designing, developing, analyzing, testing and reviewing the quality of existing data (10%).
Telecommuting may be permitted up to 2 days per week. When not telecommuting, must report to Western Union LLC at 7001 East Belleview Ave., Denver, CO 80237.
Salary: $124,821 – $139,100.
MINIMUM REQUIREMENTS:
Bachelor’s Degree or U.S. equivalent in Computer Science, Information Technology, Computer Engineering, or a related field, plus 4 years of professional experience as a Data Analyst, Developer and Business Analyst, or any occupation/position/job title performing Analytics, building data pipelines, integrating tools and Customer Experience Technology tools implementation (including Front End technology coding and backend data integration).
Must also have experience in the following:
- 4 years of professional experience working on AdTech tools including MParticle and Quantum Metric;
- 4 years of professional experience utilizing front end technologies including JavaScript, Angular JS, Angular 2+, HTML, CSS, and Rest APIs;
- 4 years of professional experience performing financial and quantitative data analytics including using data collection methods, summarizing, and presenting analytical findings, and applying statistical methods to real data;
- 4 years of professional experience utilizing ETL and ELT tools (including Talend and Matillion) for data extraction and transformation including designing, implementing, and maintaining ETL pipelines for moving data between different systems;
- 4 years of professional experience using Jupyter Notebooks to write and execute Python Code for data exploration, analysis, and visualization as well as using libraries including Pandas, NumPy, Matplotlib, and Plotly to manipulate data and generate visualizations;
- 4 years of professional experience working on Front end technologies including Javascript, HTML, and CSS to develop code and track users’ analytics data points in time series format in various analytics tools;
- 4 years of professional experience using Adobe Experience Platform to work on data schemas for mapping appropriate meta data in relevant datasets for correct data view in tool UI;
- 4 years of professional experience using QuantumMetric tool to visualize, replay user sessions and identify user pain and error points throughout their journey online and resolve them at the earliest; and
- 4 years of professional experience using Mparticle CDP to work on integrating data from various SaaS and internal source systems into CDP and use it for creating segments and processing it in downstream applications to activate audiences for marketing activities.
CONTACT: Apply online at https://careers.westernunion.com
Referral Bonus – $500 (Subject to Employee Referral Policy). Eligible to internal employees only.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at
https://careers.westernunion.com/.
Salary
The on-target earnings range is $124,821 to $139,100 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
11-09-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
See all 180+ E-3 Visa Customer Experience Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Experience Specialist Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Experience Specialist
Frame your degree for specialty occupation
Customer experience roles can face scrutiny at the specialty occupation stage if your degree is in a broad field. Prepare a brief credential summary that draws a direct line between your specific degree and the analytical or UX-focused duties in the job description.
Target employers with existing LCA history
Search DOL's OFLC disclosure data to identify U.S. companies that have previously filed Labor Condition Applications for customer experience or CX roles. Prior LCA filings signal that the employer already understands E-3 visa sponsorship mechanics and won't stall at the offer stage.
Get the job description right before filing
The LCA and visa application must match the actual duties of your role. Push your hiring manager to specify analytical, strategy, or systems responsibilities in writing rather than generic service language, which strengthens the specialty occupation argument with USCIS.
Use Migrate Mate's E-3 filing service early
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork from the start. Coordinating the DOL filing and consulate preparation simultaneously keeps your start date on track and reduces back-and-forth with your employer.
Address nonimmigrant intent proactively
Customer experience roles at growth-stage U.S. companies often come with equity or long-term career tracks. At your consulate interview, be ready to articulate your intent to maintain Australian ties, since officers may probe more carefully when a role signals long-term placement.
Clarify E-3 renewal terms with your employer
The E-3 renews in two-year increments with no cap, but your employer must file a fresh LCA each cycle. Confirm before signing that your employer is willing to file renewals, not just the initial petition, so you're not caught off-guard after year two.
E-3 Visa Customer Experience Specialist: Frequently Asked Questions
How do I find Customer Experience Specialist jobs with E-3 sponsorship?
Migrate Mate is the most direct way to search for Customer Experience Specialist roles where employers are already open to E-3 sponsorship. Standard job boards don't filter by visa type, so you can spend weeks applying to roles where sponsorship was never an option. Migrate Mate surfaces positions matched to the E-3 specifically, saving you that guesswork.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Experience Specialist role qualify as a specialty occupation for the E-3?
It depends on how the role is defined. A Customer Experience Specialist position qualifies as a specialty occupation when it requires a specific bachelor's degree in a field like business, psychology, communications, or human-computer interaction. Roles framed around general service or account management, without degree-specific duties, are harder to support. The job description needs to reflect analytical, strategic, or system-level responsibilities to satisfy USCIS's specialty occupation standard.
How does the E-3 compare to the H-1B for Customer Experience Specialist roles?
The E-3 is significantly more accessible for this role type. H-1B visa requires entering a lottery with roughly a one-in-four chance of selection, and you can only apply once per fiscal year. The E-3 has no lottery and no annual cap, so if your role qualifies and your employer files the LCA, you can proceed to a consulate appointment on a timeline that works for both parties. The specialty occupation standard is the same under both visas, but the E-3 removes the lottery risk entirely.
Can I change employers while on an E-3 as a Customer Experience Specialist?
Yes, but you can't transfer your E-3 the way some other visa holders port their status. Your new employer must file a fresh LCA with the DOL and you'll need to attend a new consulate appointment or apply for a change of status from inside the U.S. Plan for a gap between roles or negotiate a start date that gives the new employer time to complete the DOL filing before you leave your current position.