E-3 Visa Customer Operations Manager Jobs
Customer Operations Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, operations, or a related field. Australian professionals can secure two-year renewable E-3 status with no lottery and no annual cap, making this one of the most direct paths to U.S. operations leadership.
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Get Access To All JobsINTRODUCTION
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Partner with CS leadership to translate strategy into actionable operational workflows
- Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation
- Design and implement scalable coverage models that align team resources with customer needs as the business expands
- Oversee the evolution of our post-sales infrastructure to support a growing organization of 100+ team members
- Lead strategic data and systems migrations to ensure long-term technical stability and a seamless transition for the team
- Establish and monitor key performance metrics, program health scores, and time to onboard across all DX products
- Drive high-precision gross and net retention forecasting to ensure accurate revenue predictability
- Develop sophisticated metrics, reporting, and dashboards for post-sales managers to provide real-time visibility into team performance
- Identify opportunities to automate manual processes, reducing administrative burden and allowing the team to focus on high-value customer interactions
- Optimize the sales-to-post-sales handoff to ensure consistent follow-up and a friction-less customer experience
- Identify and resolve operational bottlenecks proactively to maximize overall team productivity and efficiency
BASIC QUALIFICATIONS
- Experience partnering with leadership to design playbooks and actionable plans
- Deep understanding of customer success metrics, including gross and net retention
- Self-sufficient and comfortable driving results with little direction
- Strong excel proficiency
- Experience with Salesforce and Gainsight preferred
- Proactive, self-directed and results-oriented
- Bachelor’s degree, or equivalent, a must
COMPENSATION
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
- Zone A: USD 149400 - USD 195050
- Zone B: USD 135000 - USD 176250
- Zone C: USD 124200 - USD 162150
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
BENEFITS & PERKS
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
ABOUT ATLASSIAN
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
INTRODUCTION
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Partner with CS leadership to translate strategy into actionable operational workflows
- Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation
- Design and implement scalable coverage models that align team resources with customer needs as the business expands
- Oversee the evolution of our post-sales infrastructure to support a growing organization of 100+ team members
- Lead strategic data and systems migrations to ensure long-term technical stability and a seamless transition for the team
- Establish and monitor key performance metrics, program health scores, and time to onboard across all DX products
- Drive high-precision gross and net retention forecasting to ensure accurate revenue predictability
- Develop sophisticated metrics, reporting, and dashboards for post-sales managers to provide real-time visibility into team performance
- Identify opportunities to automate manual processes, reducing administrative burden and allowing the team to focus on high-value customer interactions
- Optimize the sales-to-post-sales handoff to ensure consistent follow-up and a friction-less customer experience
- Identify and resolve operational bottlenecks proactively to maximize overall team productivity and efficiency
BASIC QUALIFICATIONS
- Experience partnering with leadership to design playbooks and actionable plans
- Deep understanding of customer success metrics, including gross and net retention
- Self-sufficient and comfortable driving results with little direction
- Strong excel proficiency
- Experience with Salesforce and Gainsight preferred
- Proactive, self-directed and results-oriented
- Bachelor’s degree, or equivalent, a must
COMPENSATION
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
- Zone A: USD 149400 - USD 195050
- Zone B: USD 135000 - USD 176250
- Zone C: USD 124200 - USD 162150
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
BENEFITS & PERKS
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
ABOUT ATLASSIAN
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
See all 1,181+ E-3 Visa Customer Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Operations Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Operations Manager
Frame your degree for specialty occupation
Customer Operations Manager roles require demonstrating that your bachelor's degree directly relates to the position. A degree in business, operations management, or a related field strengthens your specialty occupation case. Unrelated degrees paired with extensive experience need careful framing in your LCA documentation.
Target employers with active LCA filing history
Search DOL's Office of Foreign Labor Certification disclosure data to identify companies that have filed LCAs for operations or customer success roles. Employers already familiar with the LCA process move faster and make fewer errors in your sponsorship paperwork.
Address E-3 early in final-round negotiations
Bring up E-3 visa sponsorship after you have a verbal offer, not before. Explain that the employer files the LCA with DOL before your consulate appointment and that no lottery is involved. Most hiring managers conflate E-3 with H-1B visa until you clarify the difference.
Use Migrate Mate's E-3 filing service for LCA and paperwork
Once you have a signed offer letter, use Migrate Mate's E-3 filing service to handle your LCA submission and visa paperwork. This is where many applicants lose time or make errors that delay their consulate appointment, particularly around prevailing wage documentation.
Prepare an operations-focused credential packet
Compile your Australian qualification transcripts, any professional certifications, and a role-specific employment verification letter before you start applying. U.S. consulates assess whether your background supports the specific operations manager duties listed in the job description.
Understand the prevailing wage tier before accepting an offer
DOL assigns a prevailing wage level to your LCA based on job duties and location. Customer Operations Manager roles typically fall at Level II or III. If the offered salary sits below the applicable prevailing wage, the LCA will be rejected and your visa application cannot proceed.
E-3 Visa Customer Operations Manager: Frequently Asked Questions
How do I find Customer Operations Manager jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals seeking E-3 sponsorship in the U.S. and surfaces Customer Operations Manager roles from employers who understand the visa process. Searching general job boards means manually screening out companies that have no experience with E-3 or conflate it with H-1B, which wastes significant time during your job search.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Operations Manager role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a bachelor's degree or higher in a specific field such as business administration, operations management, or a related discipline. Roles where the employer accepts any degree, or where no degree is required, can fail the specialty occupation test at the consulate. Your offer letter and the LCA must reflect degree-specific requirements to support the application.
How does the E-3 visa compare to the H-1B for Customer Operations Manager roles?
The E-3 has no annual lottery and no cap that fills up, meaning you can start the process at any time of year and move directly to a consulate appointment once the LCA is certified. H-1B requires entering a lottery in March with an October start date at the earliest. For operations managers with a confirmed offer, the E-3 timeline is substantially shorter and more predictable.
Can I change employers or get promoted while on an E-3 visa?
Changing employers requires your new employer to file a fresh LCA and obtain a new E-3 visa stamp before you begin work, or file a change of status if you're already inside the U.S. A promotion that changes your job title or duties significantly may also require an updated LCA. Internal role changes within the same company and same duties generally do not require a new filing.