E-3 Visa Customer Operations Manager Jobs
Customer Operations Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, operations, or a related field. Australian professionals can secure two-year renewable E-3 status with no lottery and no annual cap, making this one of the most direct paths to U.S. operations leadership.
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At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing 3+ exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.
The BDT-AI4ME organization works to bring AI-centric methodologies and automations to Amazon organizations needing to connect their business teams and objectives with their data teams and architectures. The BDT-AI4ME organization seeks to lower the cognitive load needed to connect business to data through best of class agents and AI-ready metadata to allow anyone to access data to gain insights.
As a Principal Technical Program Manager in the BDT-AI4ME organization, you understand ways that enterprises apply AI to solve business and technical problems. You understand the ways that Amazon’s business teams work with their data teams, and you seek to reduce friction and error-proneness of those interactions using AI. You drive lightweight mechanisms that bring visibility to leadership, share best practices, and provide better communication and collaboration across teams. This role works closely with Tech Directors, VPs and Principal Engineers to identify patterns, new trends, goals and areas for cross-org collaboration. This role does not support just one organization but rather focuses on best practices that can be applicable to multiple organizations across Amazon.
Key job responsibilities
You focus on the needs of business users as they navigate data from question to insight. You formulate goals and plans for transforming the ways Amazon extracts value from its data through iterative improvements involving AI enablement, process optimization, role guidelines, and org design.
As part of a broader team, you collaborate with other technical program managers to ensure that work in your space aligns with work and plans of other teams across BDT and other organizations. You establish mechanisms for inspection and awareness of progress across cross cutting initiatives.
Data drives your “flywheel”. You analyze data to glean insights that drive experimentation. You leverage data such as service telemetry, user feedback, and industry trends to surface opportunities for improvement. You take what’s proven and partner with Amazon organizations to apply and scale it. You define, implement, and monitor metrics that track your progress.
You partner with Amazon’s business orgs to test hypotheses and deploy AI-based solutions to reduce friction and risk of errors in the ways that businesses use data.
You give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.
You partner with Amazon’s PXT organization to evolve and optimize roles guidelines and org design best practices to align with the way businesses are evolving their practices around getting insights from their data.
You partner with engineering, human resources, legal, documentation, solution architecture, privacy, finance, and more to optimize usage of the Andes data lake for AI-based methodologies.
As an owner, you hold yourself and partners accountable for the highest quality user outcomes.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience driving complex programs using judgment and data, including collaborating with stakeholders and internal partners
- Experience improving processes for program management and for collaboration with partner teams
- Experience influencing executive leadership through verbal and written communication
- Experience negotiating, influencing, planning, and executing across teams
PREFERRED QUALIFICATIONS
- Knowledge of current trends and approaches to applying AI to business needs
- Technical depth in databases, data lakes, storage, and distributed systems, including architectural and operational aspects
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: 177,000.00 - 239,400.00 USD annually
DESCRIPTION
At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing 3+ exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.
The BDT-AI4ME organization works to bring AI-centric methodologies and automations to Amazon organizations needing to connect their business teams and objectives with their data teams and architectures. The BDT-AI4ME organization seeks to lower the cognitive load needed to connect business to data through best of class agents and AI-ready metadata to allow anyone to access data to gain insights.
As a Principal Technical Program Manager in the BDT-AI4ME organization, you understand ways that enterprises apply AI to solve business and technical problems. You understand the ways that Amazon’s business teams work with their data teams, and you seek to reduce friction and error-proneness of those interactions using AI. You drive lightweight mechanisms that bring visibility to leadership, share best practices, and provide better communication and collaboration across teams. This role works closely with Tech Directors, VPs and Principal Engineers to identify patterns, new trends, goals and areas for cross-org collaboration. This role does not support just one organization but rather focuses on best practices that can be applicable to multiple organizations across Amazon.
Key job responsibilities
You focus on the needs of business users as they navigate data from question to insight. You formulate goals and plans for transforming the ways Amazon extracts value from its data through iterative improvements involving AI enablement, process optimization, role guidelines, and org design.
As part of a broader team, you collaborate with other technical program managers to ensure that work in your space aligns with work and plans of other teams across BDT and other organizations. You establish mechanisms for inspection and awareness of progress across cross cutting initiatives.
Data drives your “flywheel”. You analyze data to glean insights that drive experimentation. You leverage data such as service telemetry, user feedback, and industry trends to surface opportunities for improvement. You take what’s proven and partner with Amazon organizations to apply and scale it. You define, implement, and monitor metrics that track your progress.
You partner with Amazon’s business orgs to test hypotheses and deploy AI-based solutions to reduce friction and risk of errors in the ways that businesses use data.
You give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.
You partner with Amazon’s PXT organization to evolve and optimize roles guidelines and org design best practices to align with the way businesses are evolving their practices around getting insights from their data.
You partner with engineering, human resources, legal, documentation, solution architecture, privacy, finance, and more to optimize usage of the Andes data lake for AI-based methodologies.
As an owner, you hold yourself and partners accountable for the highest quality user outcomes.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience driving complex programs using judgment and data, including collaborating with stakeholders and internal partners
- Experience improving processes for program management and for collaboration with partner teams
- Experience influencing executive leadership through verbal and written communication
- Experience negotiating, influencing, planning, and executing across teams
PREFERRED QUALIFICATIONS
- Knowledge of current trends and approaches to applying AI to business needs
- Technical depth in databases, data lakes, storage, and distributed systems, including architectural and operational aspects
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: 177,000.00 - 239,400.00 USD annually
See all 1,364+ E-3 Visa Customer Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Operations Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Operations Manager
Frame your degree for specialty occupation
Customer Operations Manager roles require demonstrating that your bachelor's degree directly relates to the position. A degree in business, operations management, or a related field strengthens your specialty occupation case. Unrelated degrees paired with extensive experience need careful framing in your LCA documentation.
Target employers with active LCA filing history
Search DOL's Office of Foreign Labor Certification disclosure data to identify companies that have filed LCAs for operations or customer success roles. Employers already familiar with the LCA process move faster and make fewer errors in your sponsorship paperwork.
Address E-3 early in final-round negotiations
Bring up E-3 visa sponsorship after you have a verbal offer, not before. Explain that the employer files the LCA with DOL before your consulate appointment and that no lottery is involved. Most hiring managers conflate E-3 with H-1B visa until you clarify the difference.
Use Migrate Mate's E-3 filing service for LCA and paperwork
Once you have a signed offer letter, use Migrate Mate's E-3 filing service to handle your LCA submission and visa paperwork. This is where many applicants lose time or make errors that delay their consulate appointment, particularly around prevailing wage documentation.
Prepare an operations-focused credential packet
Compile your Australian qualification transcripts, any professional certifications, and a role-specific employment verification letter before you start applying. U.S. consulates assess whether your background supports the specific operations manager duties listed in the job description.
Understand the prevailing wage tier before accepting an offer
DOL assigns a prevailing wage level to your LCA based on job duties and location. Customer Operations Manager roles typically fall at Level II or III. If the offered salary sits below the applicable prevailing wage, the LCA will be rejected and your visa application cannot proceed.
E-3 Visa Customer Operations Manager: Frequently Asked Questions
How do I find Customer Operations Manager jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals seeking E-3 sponsorship in the U.S. and surfaces Customer Operations Manager roles from employers who understand the visa process. Searching general job boards means manually screening out companies that have no experience with E-3 or conflate it with H-1B, which wastes significant time during your job search.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Operations Manager role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a bachelor's degree or higher in a specific field such as business administration, operations management, or a related discipline. Roles where the employer accepts any degree, or where no degree is required, can fail the specialty occupation test at the consulate. Your offer letter and the LCA must reflect degree-specific requirements to support the application.
How does the E-3 visa compare to the H-1B for Customer Operations Manager roles?
The E-3 has no annual lottery and no cap that fills up, meaning you can start the process at any time of year and move directly to a consulate appointment once the LCA is certified. H-1B requires entering a lottery in March with an October start date at the earliest. For operations managers with a confirmed offer, the E-3 timeline is substantially shorter and more predictable.
Can I change employers or get promoted while on an E-3 visa?
Changing employers requires your new employer to file a fresh LCA and obtain a new E-3 visa stamp before you begin work, or file a change of status if you're already inside the U.S. A promotion that changes your job title or duties significantly may also require an updated LCA. Internal role changes within the same company and same duties generally do not require a new filing.