E-3 Visa Customer Solutions Manager Jobs
Customer Solutions Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a business or related bachelor's degree. Australian professionals can secure indefinitely renewable two-year E-3 status with no lottery and no annual cap, making this one of the most straightforward paths to U.S. employment in client-facing leadership.
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At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing 3+ exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.
The BDT-AI4ME organization works to bring AI-centric methodologies and automations to Amazon organizations needing to connect their business teams and objectives with their data teams and architectures. The BDT-AI4ME organization seeks to lower the cognitive load needed to connect business to data through best of class agents and AI-ready metadata to allow anyone to access data to gain insights.
As a Principal Technical Program Manager in the BDT-AI4ME organization, you understand ways that enterprises apply AI to solve business and technical problems. You understand the ways that Amazon’s business teams work with their data teams, and you seek to reduce friction and error-proneness of those interactions using AI. You drive lightweight mechanisms that bring visibility to leadership, share best practices, and provide better communication and collaboration across teams. This role works closely with Tech Directors, VPs and Principal Engineers to identify patterns, new trends, goals and areas for cross-org collaboration. This role does not support just one organization but rather focuses on best practices that can be applicable to multiple organizations across Amazon.
Key job responsibilities
You focus on the needs of business users as they navigate data from question to insight. You formulate goals and plans for transforming the ways Amazon extracts value from its data through iterative improvements involving AI enablement, process optimization, role guidelines, and org design.
As part of a broader team, you collaborate with other technical program managers to ensure that work in your space aligns with work and plans of other teams across BDT and other organizations. You establish mechanisms for inspection and awareness of progress across cross cutting initiatives.
Data drives your “flywheel”. You analyze data to glean insights that drive experimentation. You leverage data such as service telemetry, user feedback, and industry trends to surface opportunities for improvement. You take what’s proven and partner with Amazon organizations to apply and scale it. You define, implement, and monitor metrics that track your progress.
You partner with Amazon’s business orgs to test hypotheses and deploy AI-based solutions to reduce friction and risk of errors in the ways that businesses use data.
You give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.
You partner with Amazon’s PXT organization to evolve and optimize roles guidelines and org design best practices to align with the way businesses are evolving their practices around getting insights from their data.
You partner with engineering, human resources, legal, documentation, solution architecture, privacy, finance, and more to optimize usage of the Andes data lake for AI-based methodologies.
As an owner, you hold yourself and partners accountable for the highest quality user outcomes.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience driving complex programs using judgment and data, including collaborating with stakeholders and internal partners
- Experience improving processes for program management and for collaboration with partner teams
- Experience influencing executive leadership through verbal and written communication
- Experience negotiating, influencing, planning, and executing across teams
PREFERRED QUALIFICATIONS
- Knowledge of current trends and approaches to applying AI to business needs
- Technical depth in databases, data lakes, storage, and distributed systems, including architectural and operational aspects
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: 177,000.00 - 239,400.00 USD annually
DESCRIPTION
At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing 3+ exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.
The BDT-AI4ME organization works to bring AI-centric methodologies and automations to Amazon organizations needing to connect their business teams and objectives with their data teams and architectures. The BDT-AI4ME organization seeks to lower the cognitive load needed to connect business to data through best of class agents and AI-ready metadata to allow anyone to access data to gain insights.
As a Principal Technical Program Manager in the BDT-AI4ME organization, you understand ways that enterprises apply AI to solve business and technical problems. You understand the ways that Amazon’s business teams work with their data teams, and you seek to reduce friction and error-proneness of those interactions using AI. You drive lightweight mechanisms that bring visibility to leadership, share best practices, and provide better communication and collaboration across teams. This role works closely with Tech Directors, VPs and Principal Engineers to identify patterns, new trends, goals and areas for cross-org collaboration. This role does not support just one organization but rather focuses on best practices that can be applicable to multiple organizations across Amazon.
Key job responsibilities
You focus on the needs of business users as they navigate data from question to insight. You formulate goals and plans for transforming the ways Amazon extracts value from its data through iterative improvements involving AI enablement, process optimization, role guidelines, and org design.
As part of a broader team, you collaborate with other technical program managers to ensure that work in your space aligns with work and plans of other teams across BDT and other organizations. You establish mechanisms for inspection and awareness of progress across cross cutting initiatives.
Data drives your “flywheel”. You analyze data to glean insights that drive experimentation. You leverage data such as service telemetry, user feedback, and industry trends to surface opportunities for improvement. You take what’s proven and partner with Amazon organizations to apply and scale it. You define, implement, and monitor metrics that track your progress.
You partner with Amazon’s business orgs to test hypotheses and deploy AI-based solutions to reduce friction and risk of errors in the ways that businesses use data.
You give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.
You partner with Amazon’s PXT organization to evolve and optimize roles guidelines and org design best practices to align with the way businesses are evolving their practices around getting insights from their data.
You partner with engineering, human resources, legal, documentation, solution architecture, privacy, finance, and more to optimize usage of the Andes data lake for AI-based methodologies.
As an owner, you hold yourself and partners accountable for the highest quality user outcomes.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience driving complex programs using judgment and data, including collaborating with stakeholders and internal partners
- Experience improving processes for program management and for collaboration with partner teams
- Experience influencing executive leadership through verbal and written communication
- Experience negotiating, influencing, planning, and executing across teams
PREFERRED QUALIFICATIONS
- Knowledge of current trends and approaches to applying AI to business needs
- Technical depth in databases, data lakes, storage, and distributed systems, including architectural and operational aspects
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: 177,000.00 - 239,400.00 USD annually
See all 140+ E-3 Visa Customer Solutions Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Solutions Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Solutions Manager
Frame your degree for specialty occupation
Customer Solutions Manager roles require you to demonstrate a direct connection between your bachelor's degree and the position. A business, marketing, or communications degree maps cleanly. An unrelated degree needs supporting documentation showing how your field applies to client solutions work.
Target enterprise software and SaaS employers
Enterprise tech companies file LCAs for Customer Solutions Manager roles far more frequently than other industries. Search DOL's FLAG portal for certified LCAs under this job title to identify which employers have already navigated E-3 visa or H-1B visa sponsorship for the role.
Use Migrate Mate to find sponsoring employers
Migrate Mate filters Customer Solutions Manager roles by E-3 sponsorship history, so you're not cold-applying to employers who've never sponsored an Australian professional. Use it to build a targeted list before reaching out.
Negotiate LCA filing into the offer stage
The LCA must be certified by DOL before your consulate appointment can proceed. When you receive a verbal offer, confirm the employer will file the LCA immediately so certification doesn't delay your start date by weeks.
Handle your LCA and consulate prep end-to-end
E-3 filing involves coordinating the LCA, DS-160, and consulate documents under tight timelines. Using Migrate Mate's E-3 filing service manages the entire process from offer to consulate appointment, reducing the risk of documentation errors that cause delays.
Address dual intent before your consulate interview
The E-3 is a nonimmigrant visa, so consular officers will assess whether you intend to return to Australia. Prepare a clear statement of your temporary work intent even if your long-term plans are open-ended. Having ties to Australia documented helps.
E-3 Visa Customer Solutions Manager: Frequently Asked Questions
How do I find Customer Solutions Manager jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for E-3 eligible roles. It surfaces Customer Solutions Manager positions at employers with active sponsorship history, so you can focus your applications on companies already familiar with the E-3 process rather than educating every hiring manager from scratch.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Solutions Manager role qualify as a specialty occupation for E-3?
Yes, provided the employer requires a bachelor's degree in a specific field such as business administration, marketing, communications, or a related discipline. The key is that the degree requirement must be tied to the role itself. Roles where any degree is accepted regardless of field are harder to qualify, so job descriptions specifying a relevant field strengthen your case.
How does the E-3 visa compare to H-1B for Customer Solutions Manager roles?
The E-3 has no annual lottery and no cap that restricts entry, unlike the H-1B where selection is randomized among hundreds of thousands of registrants. For Australian professionals in a Customer Solutions Manager role, this means your visa outcome depends on your qualifications and employer documentation, not lottery luck. Renewals are also available indefinitely in two-year increments.
Can I change employers while on an E-3 as a Customer Solutions Manager?
You can change employers, but the E-3 doesn't have portability like an H-1B under AC21. Your new employer must file a new LCA with DOL and you'll need a new visa stamp at a consulate before starting the new role. Plan for a two-to-six week transition window to allow for LCA certification and appointment scheduling.