E-3 Visa Retention Specialist Jobs
Retention Specialist roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in a related field such as business, marketing, or communications. Australian professionals can work in the U.S. on renewable two-year E-3 visas with no annual cap or lottery, making it straightforward to move quickly once you have an offer.
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Get Access To All JobsAbout Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role
We are Rippling’s sherpas – both for our customers and colleagues. We bring our customers along on the journey as we rapidly enhance and expand the first-of-a-kind employee management platform. We champion the voice of the customer within the company and take an entrepreneurial approach to the role. We're a growing team with massive personal development opportunities.
You are the primary relationship owner for each of your customers to guide them in optimizing the use of Rippling’s suite of back-office HR products and solutions. You will navigate complex customer issues and priorities and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Enterprise segment own revenue retention and growth of our largest customers.
This role must be office based: San Francisco, New York, Austin.
- Proactively engage customers in your book via key lifecycle events: “go live”, benefits renewal, executive business reviews, contract renewal, etc.
- You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth.
- Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach
- Navigate a sales process by building relationships with multiple stakeholders through remote meetings
- Negotiate and coordinate customer procurement and contract execution
- Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets
- Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
- Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitments
What you will need
- 4+ years of SaaS experience in account management, sales, or quota-carrying customer success
- Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant)
- Competitive and creative drive to win over customers and think outside the box to get a deal done
- Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process
- Proven success building and maintaining long-term commercial relationships (experience managing multi-year renewals)
- Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
- Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
- High integrity; enthusiastic about building a great company for the long term
Additional information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive compensation package including benefits + equity.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Compensation for this role - OTE (60/40 commission split for base/variable pay):
Compensation:
Office/Hybrid (New York, San Francisco): $220,000/year OTE
Office/Hybrid (Austin, Seattle, Chicago): $210,000/year OTE
- Commission is not guaranteed
LI-Hybrid
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role
We are Rippling’s sherpas – both for our customers and colleagues. We bring our customers along on the journey as we rapidly enhance and expand the first-of-a-kind employee management platform. We champion the voice of the customer within the company and take an entrepreneurial approach to the role. We're a growing team with massive personal development opportunities.
You are the primary relationship owner for each of your customers to guide them in optimizing the use of Rippling’s suite of back-office HR products and solutions. You will navigate complex customer issues and priorities and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Enterprise segment own revenue retention and growth of our largest customers.
This role must be office based: San Francisco, New York, Austin.
- Proactively engage customers in your book via key lifecycle events: “go live”, benefits renewal, executive business reviews, contract renewal, etc.
- You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth.
- Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach
- Navigate a sales process by building relationships with multiple stakeholders through remote meetings
- Negotiate and coordinate customer procurement and contract execution
- Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets
- Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
- Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitments
What you will need
- 4+ years of SaaS experience in account management, sales, or quota-carrying customer success
- Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant)
- Competitive and creative drive to win over customers and think outside the box to get a deal done
- Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process
- Proven success building and maintaining long-term commercial relationships (experience managing multi-year renewals)
- Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
- Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
- High integrity; enthusiastic about building a great company for the long term
Additional information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive compensation package including benefits + equity.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Compensation for this role - OTE (60/40 commission split for base/variable pay):
Compensation:
Office/Hybrid (New York, San Francisco): $220,000/year OTE
Office/Hybrid (Austin, Seattle, Chicago): $210,000/year OTE
- Commission is not guaranteed
LI-Hybrid
See all E-3 Visa Retention Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Retention Specialist Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Retention Specialist
Frame your degree for specialty occupation
Your Australian bachelor's degree must align directly with retention strategy work. A degree in marketing, business, or behavioral psychology maps cleanly. A general arts degree needs supporting coursework or postgraduate credentials to satisfy the DOL's specialty occupation standard.
Target SaaS and subscription-based employers
Companies with recurring revenue models hire Retention Specialists at scale and file LCAs regularly. Search DOL's Foreign Labor Application Gateway for certified LCAs under SOC code 11-2021 to identify employers already familiar with E-3 visa sponsorship paperwork.
Disclose your visa status before the offer stage
Raising E-3 sponsorship after an offer creates friction. Mention it during the second interview and frame it accurately: the employer files an LCA with DOL, you attend a consulate appointment in Australia, and there's no lottery or premium processing required.
Use Migrate Mate's E-3 filing service for your LCA
Once you have an offer, the LCA and consulate paperwork are the critical path. Migrate Mate's E-3 filing service manages the entire process from offer to consulate appointment, so you and your employer aren't navigating DOL's FLAG portal or DS-160 requirements alone.
Confirm the role requires a specific degree field
Job postings that say 'bachelor's degree preferred' rather than 'required in a specific field' can fail the specialty occupation test at the consulate. Ask hiring managers to confirm the job description will specify a degree requirement before your employer files the LCA.
Prepare a continuity plan for renewal timing
E-3 visas are issued in two-year increments with no cap on renewals. Have your employer file a new LCA and begin consulate scheduling at least 90 days before your current visa expires to avoid any gap in your authorization to work.
E-3 Visa Retention Specialist: Frequently Asked Questions
How do I find Retention Specialist jobs that offer E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 sponsorship. It surfaces employers who have filed LCAs for relevant positions, so you're not guessing which companies understand the E-3 process. Standard job boards don't filter by visa type or sponsorship history, which makes identifying genuinely sponsorship-ready employers much harder.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Retention Specialist role qualify as a specialty occupation for the E-3?
Yes, provided the position requires a bachelor's degree in a specific field such as marketing, business administration, communications, or behavioral science. The role must use theoretical and practical application of that discipline. If the job description allows any bachelor's degree regardless of field, a consular officer may question whether it meets the specialty occupation standard, so the LCA job duties need to be drafted carefully.
How does the E-3 compare to H-1B for Retention Specialist roles?
The E-3 has a significant practical advantage: there's no lottery. H-1B visa requires registration in an annual lottery with roughly a one-in-three selection rate, meaning you could wait years before being selected. The E-3 has a 10,500 annual allocation that has never been fully used, so you apply directly through a consulate once your employer's LCA is certified by DOL, typically within seven business days.
What does my employer actually have to do to sponsor my E-3 visa?
Your employer files a Labor Condition Application with DOL, certifying that your offered wage meets the prevailing wage for the role and location. Once DOL certifies the LCA, you use it to apply at a U.S. consulate in Australia. The employer doesn't file a petition with USCIS for a consular E-3, which makes the process faster and less expensive than H-1B sponsorship.