E-3 Visa Customer Success Engineering Jobs
Customer Success Engineering roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in a relevant technical or business field. The E-3 has no lottery and no annual cap, so Australian professionals can pursue these roles year-round without competing for limited slots like H-1B applicants do.
See All Customer Success Engineering JobsOverview
Showing 5 of 344+ Customer Success Engineering jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 344+ Customer Success Engineering jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Engineering roles.
Get Access To All JobsABOUT VERCEL:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
ABOUT THE ROLE:
We are looking for a Director, Field Engineering Operations to join our Revenue Operations team. In this role, you’ll architect the systems, processes, and insights that enable a fast-growing Field Engineering organization to scale even more effectively. As a strategic partner to the VP of Field Engineering, you will own the operational backbone that enables our Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services teams to deliver outsized customer impact. You will build and lead a team that brings discipline to capacity planning, territory alignment, performance measurement, and customer lifecycle management— while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper. You will report to the Head of Revenue Operations, and the role will be hybrid in-office in San Francisco.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
WHAT YOU WILL DO:
- Own the end-to-end operational strategy for Field Engineering— designing and optimizing the processes, systems, and frameworks that enable the SA, DSE, CSE, TAM, and Professional Services teams to operate at scale and deliver measurable customer impact.
- Build, lead, and develop a high-performing Field Engineering Operations team, establishing the function as a strategic pillar within the FE organization and a trusted partner to FE leadership.
- Shape and iterate on how Field Engineering is organized and runs— driving changes to team structures, role definitions and RACI, and engagement models as the team scales, and pressure-testing those proposals with a deep understanding of people, process, and data.
- Drive capacity planning, territory design, and resource allocation across Field Engineering— ensuring alignment with GTM teams and with sensitivity to unique regional coverage models across AMER, EMEA, and APAC.
- Own the pre- to post-sales lifecycle framework, including technical win and onboarding forecasting, go-live tracking, and consumption ramp measurement— building the systems, processes and insights that give leadership visibility into customer time-to-value and FE team effectiveness.
- Define and maintain the FE metrics and reporting infrastructure— developing KPIs, dashboards, and health scoring models that provide actionable insights on team performance, account engagement, and customer outcomes.
ABOUT YOU:
- 8+ years of experience in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical organizations at high-growth SaaS companies, with at least 3 years building and leading teams
- Demonstrated experience standing up or scaling operational frameworks for pre-sales and post-sales technical teams (e.g., Solutions Architects, Sales Engineers, Professional Services, Customer Success Engineering)
- Proficiency in core GTM systems and architecture (e.g. Salesforce administration and architecture, including custom objects, flows, reporting, and integration with ecosystem applications)
- Track record of building territory planning, capacity modeling, and compensation design processes for technical field teams at companies with $100M+ ARR
- You think in systems— you can assess a Field Engineering org end-to-end, identify where the biggest operational leverage points are, and translate that into a prioritized roadmap that helps us iterate, accelerate, and scale
- Strong analytical instincts paired with a bias toward execution— you instrument what matters, make it visible and actionable, and use it to drive operating cadences that keep teams accountable
- Proven ability to operate as a true partner to VP-level technical leaders— someone who earns a seat at the table by translating ambiguous org-level priorities into concrete operational plans and driving them cross-functionally with Sales, Finance, Product, and RevOps
BONUS IF YOU:
- Have experience building operations functions from the ground up within a Field Engineering or Solutions Architecture organization
- Have worked in developer tools, infrastructure, or cloud platform companies with strong PLG and enterprise sales motions
- Have experience with post-sales lifecycle management, including consumption-based pricing models, onboarding funnels, and customer health scoring frameworks
- Have a point of view on how AI, automation, and internal tooling can fundamentally change how a technical field org operates— and have shipped something that demonstrates it
- Are comfortable with technical tooling beyond Salesforce— e.g., writing SQL for ad hoc analysis, building lightweight internal tools, or partnering closely with GTM Engineering teams on platform builds
BENEFITS:
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
ABOUT VERCEL:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
ABOUT THE ROLE:
We are looking for a Director, Field Engineering Operations to join our Revenue Operations team. In this role, you’ll architect the systems, processes, and insights that enable a fast-growing Field Engineering organization to scale even more effectively. As a strategic partner to the VP of Field Engineering, you will own the operational backbone that enables our Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services teams to deliver outsized customer impact. You will build and lead a team that brings discipline to capacity planning, territory alignment, performance measurement, and customer lifecycle management— while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper. You will report to the Head of Revenue Operations, and the role will be hybrid in-office in San Francisco.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
WHAT YOU WILL DO:
- Own the end-to-end operational strategy for Field Engineering— designing and optimizing the processes, systems, and frameworks that enable the SA, DSE, CSE, TAM, and Professional Services teams to operate at scale and deliver measurable customer impact.
- Build, lead, and develop a high-performing Field Engineering Operations team, establishing the function as a strategic pillar within the FE organization and a trusted partner to FE leadership.
- Shape and iterate on how Field Engineering is organized and runs— driving changes to team structures, role definitions and RACI, and engagement models as the team scales, and pressure-testing those proposals with a deep understanding of people, process, and data.
- Drive capacity planning, territory design, and resource allocation across Field Engineering— ensuring alignment with GTM teams and with sensitivity to unique regional coverage models across AMER, EMEA, and APAC.
- Own the pre- to post-sales lifecycle framework, including technical win and onboarding forecasting, go-live tracking, and consumption ramp measurement— building the systems, processes and insights that give leadership visibility into customer time-to-value and FE team effectiveness.
- Define and maintain the FE metrics and reporting infrastructure— developing KPIs, dashboards, and health scoring models that provide actionable insights on team performance, account engagement, and customer outcomes.
ABOUT YOU:
- 8+ years of experience in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical organizations at high-growth SaaS companies, with at least 3 years building and leading teams
- Demonstrated experience standing up or scaling operational frameworks for pre-sales and post-sales technical teams (e.g., Solutions Architects, Sales Engineers, Professional Services, Customer Success Engineering)
- Proficiency in core GTM systems and architecture (e.g. Salesforce administration and architecture, including custom objects, flows, reporting, and integration with ecosystem applications)
- Track record of building territory planning, capacity modeling, and compensation design processes for technical field teams at companies with $100M+ ARR
- You think in systems— you can assess a Field Engineering org end-to-end, identify where the biggest operational leverage points are, and translate that into a prioritized roadmap that helps us iterate, accelerate, and scale
- Strong analytical instincts paired with a bias toward execution— you instrument what matters, make it visible and actionable, and use it to drive operating cadences that keep teams accountable
- Proven ability to operate as a true partner to VP-level technical leaders— someone who earns a seat at the table by translating ambiguous org-level priorities into concrete operational plans and driving them cross-functionally with Sales, Finance, Product, and RevOps
BONUS IF YOU:
- Have experience building operations functions from the ground up within a Field Engineering or Solutions Architecture organization
- Have worked in developer tools, infrastructure, or cloud platform companies with strong PLG and enterprise sales motions
- Have experience with post-sales lifecycle management, including consumption-based pricing models, onboarding funnels, and customer health scoring frameworks
- Have a point of view on how AI, automation, and internal tooling can fundamentally change how a technical field org operates— and have shipped something that demonstrates it
- Are comfortable with technical tooling beyond Salesforce— e.g., writing SQL for ad hoc analysis, building lightweight internal tools, or partnering closely with GTM Engineering teams on platform builds
BENEFITS:
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
See all 344+ Customer Success Engineering jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Engineering roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Success Engineering
Translate your Australian credentials for U.S. employers
A three-year Australian bachelor's degree is generally accepted as equivalent to a U.S. four-year degree for E-3 specialty occupation purposes. Gather your official transcripts and, if your degree is in a tangentially related field, prepare a credential evaluation letter to preempt employer concerns.
Target companies with active LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data to find employers who have filed Labor Condition Applications for Customer Success or Solutions Engineering roles. Prior LCA filings signal that a company already understands the E-3 process and won't balk at sponsoring you.
Use Migrate Mate to find E-3 sponsorship roles
Customer Success Engineering jobs with E-3 sponsorship don't always get flagged correctly on general job boards. Migrate Mate filters specifically for roles and employers open to E-3 candidates, saving you from applying to positions where sponsorship was never on the table.
Frame the LCA as an employer-side filing
Many hiring managers assume visa sponsorship is expensive or complicated. Clarify early that the E-3 LCA is a DOL filing your employer handles before your consulate appointment, and that the process is faster and simpler than an H-1B petition, which requires no lottery slot.
Align your offer letter to specialty occupation standards
Before your consulate appointment, confirm your offer letter specifies a degree requirement for the role, not just a preference. A letter that says 'bachelor's preferred' can undermine your E-3 application at the interview window, even if the employer intended to sponsor you.
File your LCA and visa paperwork through a single service
Coordinating the LCA, DS-160, and consulate prep across multiple parties introduces handoff errors. Use Migrate Mate's E-3 filing service to manage the entire process from certified LCA through to your consulate appointment, so nothing falls through the gaps between your employer's HR team and your application.
Customer Success Engineering jobs are hiring across the US. Find yours.
Find Customer Success Engineering JobsCustomer Success Engineering E-3 Visa: Frequently Asked Questions
How do I find Customer Success Engineering jobs that offer E-3 visa sponsorship?
Most general job boards don't filter by visa type, so you end up applying to roles where sponsorship was never an option. Migrate Mate is built specifically for this search, letting you find Customer Success Engineering positions where employers are already open to E-3 candidates. From there, you can confirm LCA filing history through the DOL's OFLC disclosure database before you apply.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Success Engineering role qualify as a specialty occupation for the E-3?
It depends on how the role is defined. Customer Success Engineering typically qualifies when the position requires applying technical knowledge from a specific degree field, such as computer science, software engineering, or information systems. Roles that accept any bachelor's degree regardless of field are harder to support. Your offer letter needs to specify a degree requirement, not just a preference, to satisfy the specialty occupation standard at the consulate.
How does the E-3 compare to the H-1B for Customer Success Engineering roles?
The E-3 has a significant structural advantage: there's no lottery. H-1B registrations are randomly selected from a pool, so even a strong application may not get picked. The E-3 has a 10,500 annual cap that has never been reached, meaning you can apply any time of year and get a decision at your consulate appointment. The employer still files a Labor Condition Application with the DOL, but there's no USCIS petition, no lottery, and no multi-month wait before you can schedule your interview.
Can I switch to a new Customer Success Engineering employer while on an E-3?
Yes, but the E-3 is employer-specific, so you can't simply transfer it. Your new employer needs to file a fresh LCA with the DOL, and you'll need to either apply for a new E-3 at a consulate or, in some cases, change status from within the U.S. You can start working for the new employer once the LCA is certified and you have a valid E-3 reflecting that employer. There's no grace period built into the E-3 itself, so timing the transition carefully matters.
See which Customer Success Engineering employers are hiring and sponsoring visas right now.
Search Customer Success Engineering Jobs