E-3 Visa IT Support Jobs
IT Support roles in the U.S. qualify for E-3 visa sponsorship when the position requires a bachelor's degree in information technology, computer science, or a related field. The E-3 has no lottery and no annual cap, making it a practical path for Australian IT professionals at any point in the year.
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DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience troubleshooting integrated and interdependent computer systems
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, PA, Gouldsboro - 23.00 - 37.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship in IT Support
Verify your degree meets specialty occupation requirements
USCIS requires your bachelor's degree to directly relate to the IT Support role. A degree in information technology, computer science, or systems administration works. A general business degree without IT coursework may not satisfy the specialty occupation standard.
Target employers already filing LCAs for IT roles
Search the DOL's Foreign Labor Application Gateway for certified LCAs in IT Support job categories. Employers with recent LCA filings already understand the E-3 visa process, which shortens the sponsorship conversation significantly.
Use Migrate Mate to find IT Support jobs with E-3 sponsorship
Searching broadly for IT Support roles won't surface which employers will sponsor an E-3. Use Migrate Mate to find positions from employers with active E-3 and H-1B visa filing history, saving time you'd otherwise spend on cold outreach.
Get your credentials assessed before applying
If your Australian IT qualifications include vendor certifications or a three-year bachelor's degree, have them formally assessed. A credential evaluation confirming U.S. equivalency strengthens your visa petition and removes employer doubt at the offer stage.
Clarify LCA obligations with your employer early
Your employer must file a certified LCA with the DOL before your visa appointment. Confirm they understand this step and have an HR or legal contact prepared to move quickly, since LCA delays are the most common reason E-3 timelines slip.
Handle the full filing process through a specialist service
IT Support roles often involve multiple work sites or contractor arrangements that complicate standard E-3 paperwork. Migrate Mate's E-3 filing service manages the LCA, visa documentation, and consulate preparation so nothing falls through when your employment setup is non-standard.
E-3 Visa IT Support: Frequently Asked Questions
How do I find IT Support jobs that offer E-3 visa sponsorship?
Most job listings don't specify which visa types an employer will sponsor. Migrate Mate filters IT Support roles by employers with a verified history of E-3 and work visa filings, so you're applying to companies that have already committed to sponsoring rather than discovering their position after an offer.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an IT Support role qualify as a specialty occupation for the E-3?
It depends on how the role is defined. IT Support positions that require a bachelor's degree in computer science, information technology, or a closely related field qualify as specialty occupations. Roles where a degree in any field is acceptable, or where no degree is required at all, don't meet the USCIS standard. The job description your employer writes matters as much as your own qualifications.
How does the E-3 compare to the H-1B for IT Support roles in the U.S.?
For Australian IT professionals, the E-3 is far more practical than the H-1B. The H-1B is subject to an annual lottery with roughly a 25% selection rate, meaning most applicants don't get through. The E-3 has a 10,500 annual allocation that has never been filled, no lottery, and can be applied for at any time of year. Renewal is indefinite as long as you maintain qualifying employment.
Can I switch IT Support employers while on an E-3 visa?
Yes, but your new employer must complete a fresh E-3 process before you start work. That means a new LCA certified by the DOL and a new visa stamp from a U.S. consulate if your current stamp has expired. You don't need to leave the U.S. to change employers, but you do need to confirm your I-94 validity period covers the transition timeline.