E-3 Visa IT Support Jobs
IT Support roles in the U.S. qualify for E-3 visa sponsorship when the position requires a bachelor's degree in information technology, computer science, or a related field. The E-3 has no lottery and no annual cap, making it a practical path for Australian IT professionals at any point in the year.
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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Job Duties include, but are not limited to:
-
Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
-
Ensuring infrastructure networking and computing systems remain available during production hours.
-
Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
-
Managing local technical projects.
-
Maintaining or creating policies, procedures, and processes.
-
Identifying root-causes of operational issues and process inefficiencies.
-
Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
-
Supporting customers from multiple buildings in the area, as well as remote customers.
-
Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- Bachelor's degree or equivalent, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in data center design, construction, operations, or facility maintenance
- Experience communicating complex ideas to technical and non-technical audiences
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with written and verbal communication and presentation
- Experience working independently with minimal supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Memphis - 25.00 - 41.00 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Job Duties include, but are not limited to:
-
Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
-
Ensuring infrastructure networking and computing systems remain available during production hours.
-
Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
-
Managing local technical projects.
-
Maintaining or creating policies, procedures, and processes.
-
Identifying root-causes of operational issues and process inefficiencies.
-
Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
-
Supporting customers from multiple buildings in the area, as well as remote customers.
-
Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- Bachelor's degree or equivalent, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in data center design, construction, operations, or facility maintenance
- Experience communicating complex ideas to technical and non-technical audiences
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with written and verbal communication and presentation
- Experience working independently with minimal supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Memphis - 25.00 - 41.00 USD hourly
See all 426+ E-3 Visa IT Support Jobs
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship in IT Support
Verify your degree meets specialty occupation requirements
USCIS requires your bachelor's degree to directly relate to the IT Support role. A degree in information technology, computer science, or systems administration works. A general business degree without IT coursework may not satisfy the specialty occupation standard.
Target employers already filing LCAs for IT roles
Search the DOL's Foreign Labor Application Gateway for certified LCAs in IT Support job categories. Employers with recent LCA filings already understand the E-3 visa process, which shortens the sponsorship conversation significantly.
Use Migrate Mate to find IT Support jobs with E-3 sponsorship
Searching broadly for IT Support roles won't surface which employers will sponsor an E-3. Use Migrate Mate to find positions from employers with active E-3 and H-1B visa filing history, saving time you'd otherwise spend on cold outreach.
Get your credentials assessed before applying
If your Australian IT qualifications include vendor certifications or a three-year bachelor's degree, have them formally assessed. A credential evaluation confirming U.S. equivalency strengthens your visa petition and removes employer doubt at the offer stage.
Clarify LCA obligations with your employer early
Your employer must file a certified LCA with the DOL before your visa appointment. Confirm they understand this step and have an HR or legal contact prepared to move quickly, since LCA delays are the most common reason E-3 timelines slip.
Handle the full filing process through a specialist service
IT Support roles often involve multiple work sites or contractor arrangements that complicate standard E-3 paperwork. Migrate Mate's E-3 filing service manages the LCA, visa documentation, and consulate preparation so nothing falls through when your employment setup is non-standard.
E-3 Visa IT Support: Frequently Asked Questions
How do I find IT Support jobs that offer E-3 visa sponsorship?
Most job listings don't specify which visa types an employer will sponsor. Migrate Mate filters IT Support roles by employers with a verified history of E-3 and work visa filings, so you're applying to companies that have already committed to sponsoring rather than discovering their position after an offer.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an IT Support role qualify as a specialty occupation for the E-3?
It depends on how the role is defined. IT Support positions that require a bachelor's degree in computer science, information technology, or a closely related field qualify as specialty occupations. Roles where a degree in any field is acceptable, or where no degree is required at all, don't meet the USCIS standard. The job description your employer writes matters as much as your own qualifications.
How does the E-3 compare to the H-1B for IT Support roles in the U.S.?
For Australian IT professionals, the E-3 is far more practical than the H-1B. The H-1B is subject to an annual lottery with roughly a 25% selection rate, meaning most applicants don't get through. The E-3 has a 10,500 annual allocation that has never been filled, no lottery, and can be applied for at any time of year. Renewal is indefinite as long as you maintain qualifying employment.
Can I switch IT Support employers while on an E-3 visa?
Yes, but your new employer must complete a fresh E-3 process before you start work. That means a new LCA certified by the DOL and a new visa stamp from a U.S. consulate if your current stamp has expired. You don't need to leave the U.S. to change employers, but you do need to confirm your I-94 validity period covers the transition timeline.