E-3 Visa Merchandising Manager Jobs
Merchandising Manager roles in retail, wholesale, and consumer goods qualify as E-3 specialty occupations when the position requires a bachelor's degree in business, marketing, or a related field. Australian professionals can secure E-3 visa sponsorship without entering a lottery, making U.S. merchandising careers more accessible than most visa pathways allow.
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Get Access To All JobsINTRODUCTION
We are ARB Interactive, the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, we've grown to nearly 200 team members and were named one of LinkedIn's 2025 Top 50 Startups in the United States. We move fast, think big, and love bold ideas that push boundaries (and buttons). From new rewards to fresh game mechanics, every challenge is a chance to innovate and have fun doing it. Our culture is collaborative, curious, and full of laughter because great ideas grow best between coffee, code, and a few epic high-fives.
ROLE OVERVIEW
Own the redemption experience from redeem to doorstep, and the catalog behind every box. Today, fulfillment and merchandising are spread across Customer Support, Product, and our vendors, which works at small scale but not as Boxes grows. You will be the first person to own this function, working remotely from anywhere in the US and partnering closely with Customer Support and the Boxes Product team, with a clear mandate to scale our fulfillment process and decision rights set in your first 30 days. The scope of this role will grow with Boxes, and you’ll help shape it.
KEY RESPONSIBILITIES
Fulfillment Operations
Every redemption ships fast, right, and without friction.
- Own the end-to-end redemption pipeline: order intake, vendor routing, shipping, tracking, delivery, and exceptions.
- Manage fulfillment vendors against clear SLAs (time to ship, accuracy, rejection and fill rates) with a weekly vendor scorecard.
- Own the fulfillment playbooks, macros, and escalation paths Customer Support uses, and partner with the Director of Customer Support to drive fulfillment ticket volume down at the root cause.
- Build clean processes for the hard cases: out-of-stock items, vendor rejections, lost or damaged shipments, address problems, and substitutions.
- Partner with Risk on redemption review so legitimate players get their items quickly and bad actors don’t.
- Work with Finance to reconcile vendor invoices, reserves, and cost to fulfill each month.
- Keep players informed with proactive shipping and delivery communication in product and in CRM.
Merchandising, Sourcing & Vendor Strategy
The right products, from the right vendors, at the right price.
- Own the Boxes catalog: which products are offered, which boxes they sit in, and keeping variety fresh so every box feels worth opening.
- Find and source new items and categories, with sports cards as an immediate gap.
- Source, evaluate, negotiate with, and onboard fulfillment vendors, and build lasting relationships by understanding what each vendor offers.
- Partner with Boxes Product on item values, rarity tiers, and value bands so the catalog supports each box’s target economics.
- Own vendor and pricing data integrations: scope vendor APIs and market price feeds with Engineering so catalog values track the real market.
- Spot trends early: new set releases, highly sought-after cards, and limited-release drops that should land in boxes while players care.
- Monitor catalog health: stale items, pricing drift, sourcing risk, and items vendors repeatedly can’t fill.
- Design repeatable processes for vendor onboarding, item sourcing, and catalog refresh so the function scales with Boxes.
Leadership & Cross-Functional Work
Hands-on today, with room to build
- Agree on decision rights with Boxes Product and CS for catalog, pricing, and vendor choices.
- Build and lead a small and lean team as volume scales, with a hiring plan in your first 90 days.
- Publish a weekly report to leadership covering fulfillment KPIs, vendor performance, catalog changes, and the top issues you’re fixing.
- Set the operating rhythm with CS, Boxes Product, Engineering, Risk, and Finance so handoffs are clear and nothing falls between teams.
HOW WE’LL MEASURE SUCCESS
- Time to ship: Median and 90th percentile (p90) days from redemption to shipment, within vendor SLA.
- Order accuracy: Right item, right condition, right address, with minimal loss or damage.
- Fulfillment ticket rate: Fulfillment-related CS contacts per 100 redemptions, trending down.
- Vendor fill rate: Share of orders accepted and filled within the listed price range.
- Catalog variety and freshness: Active SKUs, categories covered, and new items added each month.
- Pricing accuracy and cost: Catalog values vs. market, and all-in cost to fulfill per redemption.
QUALIFICATIONS
Required
- 6+ years in e-commerce operations, fulfillment, marketplace operations, or merchandising, including 2+ years leading people or leading work across teams without direct authority.
- Hands-on merchandising or catalog management experience.
- You have run 3PL (third-party logistics), drop-ship, or vendor relationships against SLAs, and have negotiated vendor terms and SLAs.
- You think in systems: you would rather fix the process than answer the same ticket twice.
- Data fluent. Comfortable working in spreadsheets and dashboards; SQL is a plus.
- You want to build something durable: strong processes, vendor relationships, and eventually a team.
Preferred
- Procurement experience.
- Technical enough to scope a vendor API or data feed with engineers, even if you don’t write the code.
- Deep knowledge of trading cards or collectibles (Pokémon, sports, grading, market pricing).
- Experience at a collectibles marketplace, mystery box, or flash-sale e-commerce company.
- Background in Social+ gaming products.
- Experience at a fast-growing startup or scaling organization where you’ve built the playbook from the ground up.
ARB Interactive uses AI-assisted tools as part of our recruitment process, including skills matching, assessments, and interview note-taking. These tools help our talent team work efficiently and provide a consistent experience across candidates. All hiring decisions are made by our human recruitment and hiring team — AI tools assist, but do not determine, outcomes. Candidate information processed through these tools is handled in accordance with our Privacy Policy. If you have questions about our process or wish to request an accommodation, please contact recruiting@arbinteractive.com.
DIVERSITY COMMITMENT:
We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
IMPORTANT SECURITY NOTICE:
Our recruitment team will only contact candidates through official channels using @arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page to begin your application. We will never request payment, banking information, or personal identification details during the application process. If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to recruiting@arbinteractive.com for verification before responding or clicking any links.
INTRODUCTION
We are ARB Interactive, the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, we've grown to nearly 200 team members and were named one of LinkedIn's 2025 Top 50 Startups in the United States. We move fast, think big, and love bold ideas that push boundaries (and buttons). From new rewards to fresh game mechanics, every challenge is a chance to innovate and have fun doing it. Our culture is collaborative, curious, and full of laughter because great ideas grow best between coffee, code, and a few epic high-fives.
ROLE OVERVIEW
Own the redemption experience from redeem to doorstep, and the catalog behind every box. Today, fulfillment and merchandising are spread across Customer Support, Product, and our vendors, which works at small scale but not as Boxes grows. You will be the first person to own this function, working remotely from anywhere in the US and partnering closely with Customer Support and the Boxes Product team, with a clear mandate to scale our fulfillment process and decision rights set in your first 30 days. The scope of this role will grow with Boxes, and you’ll help shape it.
KEY RESPONSIBILITIES
Fulfillment Operations
Every redemption ships fast, right, and without friction.
- Own the end-to-end redemption pipeline: order intake, vendor routing, shipping, tracking, delivery, and exceptions.
- Manage fulfillment vendors against clear SLAs (time to ship, accuracy, rejection and fill rates) with a weekly vendor scorecard.
- Own the fulfillment playbooks, macros, and escalation paths Customer Support uses, and partner with the Director of Customer Support to drive fulfillment ticket volume down at the root cause.
- Build clean processes for the hard cases: out-of-stock items, vendor rejections, lost or damaged shipments, address problems, and substitutions.
- Partner with Risk on redemption review so legitimate players get their items quickly and bad actors don’t.
- Work with Finance to reconcile vendor invoices, reserves, and cost to fulfill each month.
- Keep players informed with proactive shipping and delivery communication in product and in CRM.
Merchandising, Sourcing & Vendor Strategy
The right products, from the right vendors, at the right price.
- Own the Boxes catalog: which products are offered, which boxes they sit in, and keeping variety fresh so every box feels worth opening.
- Find and source new items and categories, with sports cards as an immediate gap.
- Source, evaluate, negotiate with, and onboard fulfillment vendors, and build lasting relationships by understanding what each vendor offers.
- Partner with Boxes Product on item values, rarity tiers, and value bands so the catalog supports each box’s target economics.
- Own vendor and pricing data integrations: scope vendor APIs and market price feeds with Engineering so catalog values track the real market.
- Spot trends early: new set releases, highly sought-after cards, and limited-release drops that should land in boxes while players care.
- Monitor catalog health: stale items, pricing drift, sourcing risk, and items vendors repeatedly can’t fill.
- Design repeatable processes for vendor onboarding, item sourcing, and catalog refresh so the function scales with Boxes.
Leadership & Cross-Functional Work
Hands-on today, with room to build
- Agree on decision rights with Boxes Product and CS for catalog, pricing, and vendor choices.
- Build and lead a small and lean team as volume scales, with a hiring plan in your first 90 days.
- Publish a weekly report to leadership covering fulfillment KPIs, vendor performance, catalog changes, and the top issues you’re fixing.
- Set the operating rhythm with CS, Boxes Product, Engineering, Risk, and Finance so handoffs are clear and nothing falls between teams.
HOW WE’LL MEASURE SUCCESS
- Time to ship: Median and 90th percentile (p90) days from redemption to shipment, within vendor SLA.
- Order accuracy: Right item, right condition, right address, with minimal loss or damage.
- Fulfillment ticket rate: Fulfillment-related CS contacts per 100 redemptions, trending down.
- Vendor fill rate: Share of orders accepted and filled within the listed price range.
- Catalog variety and freshness: Active SKUs, categories covered, and new items added each month.
- Pricing accuracy and cost: Catalog values vs. market, and all-in cost to fulfill per redemption.
QUALIFICATIONS
Required
- 6+ years in e-commerce operations, fulfillment, marketplace operations, or merchandising, including 2+ years leading people or leading work across teams without direct authority.
- Hands-on merchandising or catalog management experience.
- You have run 3PL (third-party logistics), drop-ship, or vendor relationships against SLAs, and have negotiated vendor terms and SLAs.
- You think in systems: you would rather fix the process than answer the same ticket twice.
- Data fluent. Comfortable working in spreadsheets and dashboards; SQL is a plus.
- You want to build something durable: strong processes, vendor relationships, and eventually a team.
Preferred
- Procurement experience.
- Technical enough to scope a vendor API or data feed with engineers, even if you don’t write the code.
- Deep knowledge of trading cards or collectibles (Pokémon, sports, grading, market pricing).
- Experience at a collectibles marketplace, mystery box, or flash-sale e-commerce company.
- Background in Social+ gaming products.
- Experience at a fast-growing startup or scaling organization where you’ve built the playbook from the ground up.
ARB Interactive uses AI-assisted tools as part of our recruitment process, including skills matching, assessments, and interview note-taking. These tools help our talent team work efficiently and provide a consistent experience across candidates. All hiring decisions are made by our human recruitment and hiring team — AI tools assist, but do not determine, outcomes. Candidate information processed through these tools is handled in accordance with our Privacy Policy. If you have questions about our process or wish to request an accommodation, please contact recruiting@arbinteractive.com.
DIVERSITY COMMITMENT:
We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
IMPORTANT SECURITY NOTICE:
Our recruitment team will only contact candidates through official channels using @arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page to begin your application. We will never request payment, banking information, or personal identification details during the application process. If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to recruiting@arbinteractive.com for verification before responding or clicking any links.
See all 40+ E-3 Visa Merchandising Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Merchandising Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Merchandising Manager
Frame your degree for specialty occupation
Your Australian bachelor's degree must align directly with the Merchandising Manager role. A degree in business, marketing, or retail management strengthens your specialty occupation case. A general arts degree paired with unrelated work history creates friction at the consulate.
Target retailers with existing LCA filing history
Focus on employers who have filed Labor Condition Applications for merchandising or buying roles before. DOL's OFLC disclosure database lets you verify which companies have sponsored similar positions, so you're not educating an employer about E-3 visa from scratch during negotiations.
Clarify your Australian credential equivalency early
U.S. employers often question whether a three-year Australian bachelor's degree meets the four-year requirement. Confirm equivalency upfront with your employer's legal team or an evaluation letter, so it doesn't stall your LCA or create doubt at the consulate interview.
Negotiate LCA filing before resigning your current role
The LCA must be certified by DOL before your visa application can proceed, and standard certification takes around seven business days. Confirm your employer has submitted the LCA and received certification before giving notice in Australia.
Use Migrate Mate's E-3 filing service to streamline paperwork
Merchandising Manager petitions involve precise job duty descriptions that satisfy both DOL's prevailing wage requirements and USCIS specialty occupation standards. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so nothing in that chain stalls your start date.
Prepare for nonimmigrant intent questions at your interview
E-3 visa holders must demonstrate nonimmigrant intent at each renewal. Consular officers sometimes probe merchandising candidates about long-term career plans. Having a clear, honest answer about your Australian ties and your role's fixed-term scope protects your approval.
E-3 Visa Merchandising Manager: Frequently Asked Questions
How do I find Merchandising Manager jobs with E-3 visa sponsorship?
Migrate Mate is the most direct way to search for Merchandising Manager roles where employers are already open to E-3 sponsorship. Standard job boards don't filter by visa type, so you often spend significant time screening out roles where sponsorship isn't available. Migrate Mate surfaces positions matched to E-3 eligibility from the start.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Merchandising Manager role qualify as an E-3 specialty occupation?
Yes, provided the position genuinely requires a bachelor's degree in a related field such as business, marketing, merchandising, or supply chain management. Roles where a degree is preferred but not required, or where any degree field is accepted, are harder to defend. The job offer letter and LCA must reflect a specific degree requirement tied to the duties.
How does the E-3 compare to the H-1B for Merchandising Manager roles?
The E-3 has no annual lottery and no cap that would require you to wait years for a slot. H-1B visa registration is entered into a random lottery with roughly a one-in-four chance of selection each cycle. For Australian merchandising professionals, the E-3 provides a direct path to sponsorship that the H-1B process cannot reliably deliver.
Can I change employers on an E-3 while working as a Merchandising Manager?
Yes, but each new employer must file a fresh LCA and you'll need a new E-3 visa stamp before re-entering the U.S. if your current stamp has expired. Unlike H-1B, there's no portability provision allowing you to start work immediately after filing. Plan for a consulate appointment gap between roles if your visa stamp doesn't cover the transition.