E-3 Visa Patient Service Coordinator Jobs
Patient Service Coordinator roles in U.S. healthcare systems qualify as specialty occupations under the E-3 visa when the position requires a bachelor's degree in health administration, business, or a related field. Australian professionals can secure E-3 sponsorship without competing in the H-1B lottery, with no annual cap and renewable two-year work authorization.
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Get Access To All JobsINTRODUCTION
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
JOB SUMMARY
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
ESSENTIAL FUNCTIONS:
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders and print appointment schedules.
- Process patient billing forms and scan documents to patient medical record/LMR.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- May be required to accept co-payments.
- Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
- Acts as "Super User" for scheduling, registration and billing systems.
- Provides assistance and training to others in these areas.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
QUALIFICATIONS
Education
High School Diploma or Equivalent required
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
ADDITIONAL JOB DETAILS (IF APPLICABLE)
- Medical, Dental, and Vision insurance
- Tuition Reimbursement
- Generous Paid Time Off
- 50% Off MBTA passes
- Access to childcare resources and emergency backup care
- 403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
- Exclusive “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
LOCATION
Physical Location:
Revere Healthcare Center
300 Ocean Avenue
WORK LOCATION
Onsite
SCHEDULED WEEKLY HOURS
40
EMPLOYEE TYPE
Regular
WORK SHIFT
Day (United States of America)
PAY RANGE
$17.71 - $24.94/Hourly
GRADE
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO STATEMENT:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
MASS GENERAL BRIGHAM COMPETENCY FRAMEWORK
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
INTRODUCTION
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
JOB SUMMARY
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
ESSENTIAL FUNCTIONS:
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders and print appointment schedules.
- Process patient billing forms and scan documents to patient medical record/LMR.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- May be required to accept co-payments.
- Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
- Acts as "Super User" for scheduling, registration and billing systems.
- Provides assistance and training to others in these areas.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
QUALIFICATIONS
Education
High School Diploma or Equivalent required
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
ADDITIONAL JOB DETAILS (IF APPLICABLE)
- Medical, Dental, and Vision insurance
- Tuition Reimbursement
- Generous Paid Time Off
- 50% Off MBTA passes
- Access to childcare resources and emergency backup care
- 403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
- Exclusive “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
LOCATION
Physical Location:
Revere Healthcare Center
300 Ocean Avenue
WORK LOCATION
Onsite
SCHEDULED WEEKLY HOURS
40
EMPLOYEE TYPE
Regular
WORK SHIFT
Day (United States of America)
PAY RANGE
$17.71 - $24.94/Hourly
GRADE
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO STATEMENT:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
MASS GENERAL BRIGHAM COMPETENCY FRAMEWORK
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
See all 436+ E-3 Visa Patient Service Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Patient Service Coordinator Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Patient Service Coordinator
Verify your degree qualifies the role
Patient Service Coordinator positions vary widely. Confirm your employer's job description explicitly requires a bachelor's degree in health administration, business, or a related field. A posting that says 'preferred' rather than 'required' can disqualify the role for E-3 visa purposes.
Target health systems with LCA filing history
Large hospital networks and multi-site outpatient groups regularly file Labor Condition Applications for administrative roles. Search DOL's OFLC disclosure data for Patient Service Coordinator LCA filings to identify which healthcare employers have already navigated the sponsorship process.
Search verified E-3 sponsorship listings on Migrate Mate
Use Migrate Mate to find Patient Service Coordinator roles where employers have confirmed E-3 sponsorship. Filtering by visa type saves you from applying to positions where sponsorship is off the table before the first conversation.
Address E-3 eligibility early in recruiter conversations
Many U.S. healthcare recruiters confuse the E-3 with the H-1B lottery. Explain upfront that the E-3 has no lottery, no cap, and that the employer's LCA obligation is straightforward. This removes the perceived hiring friction before it becomes a rejection.
Get your Australian credentials assessed before applying
A three-year Australian bachelor's degree in health administration or a related discipline is generally accepted as equivalent to a U.S. four-year degree for E-3 purposes. Having a credential evaluation from a recognized U.S. assessment body ready speeds up the employer review process.
Use Migrate Mate's E-3 filing service after accepting an offer
Once you have a signed offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. Healthcare employers unfamiliar with E-3 filings benefit from a structured process that covers DOL certification through consulate appointment preparation.
E-3 Visa Patient Service Coordinator: Frequently Asked Questions
How do I find Patient Service Coordinator jobs with E-3 visa sponsorship?
Use Migrate Mate to search Patient Service Coordinator listings where employers have confirmed E-3 sponsorship. Most general job platforms don't filter by visa type, so you end up applying to roles where sponsorship isn't available. Migrate Mate surfaces positions specifically matched to E-3 eligibility, saving time at the application stage.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Patient Service Coordinator role qualify as a specialty occupation for the E-3 visa?
It depends on how the employer defines the role. USCIS requires that the position normally requires a bachelor's degree in a specific field such as health administration, business administration, or healthcare management. If the job description accepts any degree or substitutes experience freely, the role may not meet the specialty occupation threshold. Ensure the offer letter and job description explicitly state a degree requirement in a relevant discipline.
How does the E-3 visa compare to the H-1B for Patient Service Coordinator roles?
The E-3 visa is available exclusively to Australian nationals and has a 10,500-slot annual allocation that has never been filled, so there's no lottery and no wait. The H-1B requires entering an oversubscribed lottery with roughly a 25% selection rate. For a Patient Service Coordinator role that qualifies as a specialty occupation, the E-3 is a direct path where the H-1B is largely a matter of chance.
What happens to my E-3 status if my Patient Service Coordinator contract ends or I change employers?
Your E-3 status is tied to your employer. If your contract ends or you move to a new healthcare organization, the new employer must file a fresh LCA with the DOL and support a new E-3 application before you begin work. There is no formal grace period built into the E-3, so timing your transition carefully and starting the new employer's filing process before your current role ends is important.