E-3 Visa Senior Delivery Manager Jobs
Senior Delivery Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in project management, business, or a related field. Australian nationals can secure two-year renewable E-3 status with no lottery and no annual cap, making this one of the most direct paths to U.S. employment in program delivery leadership.
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Get Access To All JobsINTRODUCTION
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
ROLE AND RESPONSIBILITIES
Our Senior Client Delivery Managers (CDM) work in close collaboration with the Technical and Project teams to serve our customers and provide quality remote and on-site services and activities to fit the customers' needs and complexity.
After initial contract execution, the CDM is the primary SAP ECS contact for the client and assumes end-to-end accountability of the engagement and is responsible for the delivery and performance of the contracted ECS services. CDMs act as a partly onsite trusted advisor who grows the business by developing and supporting growth of the client relationship for SAP ECS.
The CDM cooperates closely with the customers’ technology and business stakeholders and is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement while cooperatively planning and coordinating ECS-related requests. The CDM is also in contact with customer's Management / C-Level and acts as trusted advisor who grows the business by driving the client’s digital transformation and generating higher customer value. The CDM shares monthly / quarterly reporting on the Service Level with the customer and advises on new services or other developments within SAP Enterprise Cloud Services that increase the business value for the customer.
The CDM role has variations depending on the customer’s contract type.
CDM TASKS
- Develop a strategic engagement with your client to establish client focus on the core of the services delivered.
- Continuously increase client trusted advisor relationship with executives and key stakeholders.
- Demonstrate accountability as the single orchestrator for end-to-end delivery.
- Set up the engagement, manage all engagement delivery lifecycle phases after contract signature (on-boarding, transition, stabilization, operations, off-boarding).
- Ensure operational excellence on contract administration supported by ECS functions (profitability reporting, invoicing, credits, penalties etc.).
- Create and maintain service plans for each customer to proactively manage operational risk and ensure customer adherence to save on costs resulting from unforeseen outages.
- Identify service improvements and delivery opportunities and realize the value for the client.
- Track and report on business growth and upsell throughout the entire engagement lifecycle.
- Expected to spend up to 80% of time onsite at client location.
BASIC QUALIFICATIONS
- 12+ years' experience in SAP Basis and/or infrastructure operation/development.
- 10+ years’ experience in a customer-facing role.
- Bachelor’s degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field.
- SAP Basis, technology and/or functional knowledge are very important.
- Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role.
- Strong ability to translate between technical and non-technical audience with confidence.
- Strong engagement management, relationship building and de-escalation skills.
- Excellent presentation, communication and moderator skills.
- High competency in multi-tasking and ability to manage multiple engagements in parallel.
- Strong project management skills & customer-facing experience.
- Accustomed to working in an international and global virtual matrix organization.
- Experienced in the area of IT service providers and managing outsourcing engagements.
- Understanding of SAP’s cloud business, cloud and hybrid infrastructure and cloud operation processes.
- Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial.
- Certification in project management methodology (e.g. PMP) is beneficial.
COMPENSATION
- Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 159800-332300 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.
OTHER
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 450640 | Work Area: Information Technology | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
INTRODUCTION
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
ROLE AND RESPONSIBILITIES
Our Senior Client Delivery Managers (CDM) work in close collaboration with the Technical and Project teams to serve our customers and provide quality remote and on-site services and activities to fit the customers' needs and complexity.
After initial contract execution, the CDM is the primary SAP ECS contact for the client and assumes end-to-end accountability of the engagement and is responsible for the delivery and performance of the contracted ECS services. CDMs act as a partly onsite trusted advisor who grows the business by developing and supporting growth of the client relationship for SAP ECS.
The CDM cooperates closely with the customers’ technology and business stakeholders and is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement while cooperatively planning and coordinating ECS-related requests. The CDM is also in contact with customer's Management / C-Level and acts as trusted advisor who grows the business by driving the client’s digital transformation and generating higher customer value. The CDM shares monthly / quarterly reporting on the Service Level with the customer and advises on new services or other developments within SAP Enterprise Cloud Services that increase the business value for the customer.
The CDM role has variations depending on the customer’s contract type.
CDM TASKS
- Develop a strategic engagement with your client to establish client focus on the core of the services delivered.
- Continuously increase client trusted advisor relationship with executives and key stakeholders.
- Demonstrate accountability as the single orchestrator for end-to-end delivery.
- Set up the engagement, manage all engagement delivery lifecycle phases after contract signature (on-boarding, transition, stabilization, operations, off-boarding).
- Ensure operational excellence on contract administration supported by ECS functions (profitability reporting, invoicing, credits, penalties etc.).
- Create and maintain service plans for each customer to proactively manage operational risk and ensure customer adherence to save on costs resulting from unforeseen outages.
- Identify service improvements and delivery opportunities and realize the value for the client.
- Track and report on business growth and upsell throughout the entire engagement lifecycle.
- Expected to spend up to 80% of time onsite at client location.
BASIC QUALIFICATIONS
- 12+ years' experience in SAP Basis and/or infrastructure operation/development.
- 10+ years’ experience in a customer-facing role.
- Bachelor’s degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field.
- SAP Basis, technology and/or functional knowledge are very important.
- Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role.
- Strong ability to translate between technical and non-technical audience with confidence.
- Strong engagement management, relationship building and de-escalation skills.
- Excellent presentation, communication and moderator skills.
- High competency in multi-tasking and ability to manage multiple engagements in parallel.
- Strong project management skills & customer-facing experience.
- Accustomed to working in an international and global virtual matrix organization.
- Experienced in the area of IT service providers and managing outsourcing engagements.
- Understanding of SAP’s cloud business, cloud and hybrid infrastructure and cloud operation processes.
- Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial.
- Certification in project management methodology (e.g. PMP) is beneficial.
COMPENSATION
- Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 159800-332300 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.
OTHER
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 450640 | Work Area: Information Technology | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
See all 12+ Senior Delivery Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Senior Delivery Manager roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Senior Delivery Manager
Align your credentials to U.S. specialty occupation standards
Your Australian bachelor's degree must map to the specific field your Senior Delivery Manager role requires. A three-year Australian degree is generally accepted as equivalent to a U.S. four-year degree, but document the field alignment clearly before any employer files your LCA.
Target employers with active LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data to identify companies that have previously certified LCAs for delivery or program management roles. Employers already familiar with LCA requirements move faster and make fewer procedural errors during your sponsorship process.
Raise E-3 sponsorship early in recruiter conversations
Don't wait until an offer to disclose your visa situation. Tell recruiters upfront that you hold Australian citizenship and that E-3 sponsorship requires only an LCA certification and consular appointment, with no lottery and no cap risk. This removes the H-1B uncertainty that makes many employers hesitate.
Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork
Once you have an offer, Migrate Mate's E-3 filing service manages the entire process from LCA submission through consulate preparation. This is especially useful for Senior Delivery Manager roles where the specialty occupation justification requires careful documentation of degree-to-role alignment.
Verify your employer's E-Verify enrollment before accepting an offer
E-Verify enrollment isn't required for all E-3 employers, but confirming it early tells you how familiar your employer is with federal employment verification. Employers already enrolled tend to have HR processes in place that make the E-3 onboarding smoother and faster.
Prepare a role justification memo before your consulate appointment
Consular officers can ask how your degree qualifies you specifically for a Senior Delivery Manager position. Prepare a one-page summary connecting your academic background to the role's responsibilities, referencing your employer's LCA job description to show the specialty occupation basis is consistent throughout your application.
Senior Delivery Manager jobs are hiring across the US. Find yours.
Find Senior Delivery Manager JobsSenior Delivery Manager E-3 Visa: Frequently Asked Questions
How do I find Senior Delivery Manager jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for E-3 visa sponsorship roles in the U.S. You can filter by job title and see which employers have a history of sponsoring E-3 or H-1B visas, so you're not spending time on companies that won't engage with the sponsorship process.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Senior Delivery Manager role qualify as a specialty occupation for E-3 purposes?
Yes, Senior Delivery Manager positions generally qualify because they require at least a bachelor's degree in a specific field such as project management, computer science, business administration, or engineering. The key is that your employer's job description must specify a degree requirement in a relevant discipline, not just list a degree as preferred. If the posting says 'preferred' rather than 'required,' that can create problems at the LCA or consulate stage.
How does the E-3 visa compare to H-1B for Senior Delivery Manager roles?
The E-3 is significantly more practical for Australians in delivery management. There's no lottery, no annual cap, and your employer can file an LCA and move to a consulate appointment without waiting for a selection result. H-1B requires entering a lottery in March for an October start, which often means a six-month delay and no guarantee of selection. For a Senior Delivery Manager offer in hand, the E-3 is almost always the faster and lower-risk path.
Can I change employers or move to a new delivery role while on an E-3?
Yes, but you need to restart the process with each new employer. Your E-3 is tied to a specific employer and LCA, so when you change companies, your new employer must file a fresh LCA and you'll need a new E-3 visa stamp or a change of status if you're already in the U.S. There's no portability rule equivalent to H-1B's AC21 provision, so time your transitions carefully to avoid gaps in authorized employment.
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