E-3 Visa Support Engineer Jobs
Support Engineer roles in the U.S. qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree in computer science, information systems, or a related field. The E-3 has no lottery and no annual cap, making it a reliable path for Australian professionals targeting U.S. technical support careers.
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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
Key job responsibilities
Job Duties include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, PA, Gouldsboro - 25.00 - 41.00 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
Key job responsibilities
Job Duties include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, PA, Gouldsboro - 25.00 - 41.00 USD hourly
See all 1,159+ E-3 Visa Support Engineer Jobs
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Support Engineer
Match your degree to the role title
U.S. consular officers assess whether your degree field directly supports a Support Engineer position. A degree in computer science, IT, or information systems strengthens your case more than a general business or unrelated STEM qualification.
Target employers with active LCA history
Search the DOL's Office of Foreign Labor Certification disclosure data to find companies that have filed LCAs for Support Engineer or related technical roles. Prior LCA filings signal an employer already understands the E-3 visa sponsorship process.
Frame your resume around specialty occupation evidence
U.S. hiring managers and immigration counsel need to confirm the role meets specialty occupation standards. Highlight degree requirements in your previous job descriptions and avoid listing generalist duties that suggest the role doesn't need a degree.
Request a conditional offer before the LCA is filed
Your employer must file the LCA with the DOL before you can lodge your E-3 visa application. Confirm the offer letter states your role title, wage, and work location accurately, since the LCA certifies those exact details to the consulate.
Use Migrate Mate's E-3 filing service for your paperwork
Once you have a job offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This removes the coordination burden between you, your employer, and the consulate, reducing delays from documentation errors.
Prepare for specialty occupation questions at your interview
Consular officers sometimes ask why a Support Engineer role requires a degree rather than on-the-job training. Bring a copy of the job description, your degree transcript, and any employer documentation confirming that a degree is a standard requirement for the position.
E-3 Visa Support Engineer: Frequently Asked Questions
How do I find Support Engineer jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals seeking E-3 sponsorship in the U.S. You can search Support Engineer roles filtered by employers who have E-3 or H-1B visa filing history, which removes the guesswork of cold-applying to companies unfamiliar with Australian visa sponsorship.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Support Engineer role qualify as a specialty occupation for the E-3?
Support Engineer positions generally qualify when the employer requires a bachelor's degree in computer science, information systems, or a closely related field as a standard entry requirement. Roles where any bachelor's degree is accepted regardless of field, or where a degree is listed as preferred rather than required, can face scrutiny at the consulate and may need additional documentation from the employer.
How does the E-3 compare to the H-1B for Support Engineer roles?
The E-3 has no annual lottery and no numerical cap, so Australian professionals can apply any time of year as long as they have a qualifying job offer. The H-1B is capped at 85,000 per year and decided by lottery, meaning qualified applicants are frequently not selected. For Australian Support Engineers, the E-3 is a far more predictable path to U.S. employment.
Can I change employers while on an E-3 as a Support Engineer?
You can change employers, but the process starts fresh. Your new employer must file a new LCA with the DOL, and you'll need to apply for a new E-3 visa before beginning work with them. Unlike the H-1B, there's no portability or transfer mechanism, so plan your transition timeline to avoid any gap in authorized work status.